(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Customer hangs up before you answer
Customer hung up
Customer Cannot use PCIPaCustomer does not understand "NO"
RUUUUDE Customer
Customer calls you a pet name
"Just charge the card on file"
Refuses to pay return shipping
Teach a customer to use technology
Customer needs to confirm with mechanic or someone else
"It's not my fault"
Callback - No Answer
Crazy things in background
Customer asks for tech/mechanic
Customer cuts you off or talks over you
"iT sAiD gUaRaNtEeD tO fIt"
Arguing about tow mirrors
Customer asking for someone else
Callback DOESN'T answer
Customer accuses us of being liars or scammers or sketchy
Same Day Delivery
Customer asks for more info on part we do not carry
Customer does NOT listen
Sketchy Customer
"Is that both?"
Customer asks for discount
"Clear Cache and Cookies"
Customer asks for "total with tax"
"Can you see my cart?"
Customer asks for something else after finishing call
Customer mad about damaged packaging
Tries to return order over a year old
"I am a mechanic"
Escalation
Did not get labels
Told to watch your numbers
Signify Cancel
"Are you married?"
Customer flushes and does not wash hands
Customer threatens chargeback
Customer is lying
Dead air call
PCIPal will not load
"I ordered the right parts"
Customer asks to tell you card number
Customer cannot admit fault
Customer is eating
Customer ordering food while on phone
Customer is sexist
"You have a video for it"
Customer curses you out
Customer refuses to give vehicle info
SYSTEM DOWN
"But I saw it online"
Customer did NOT read listing
"Are bulbs included?"
Need more info
Customer sniffs their boogies up
Call longer than 10 minutes
Cat steps on keyboard
Customer says they know what they are talking about but doesn't