(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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SYSTEM DOWN
Customer asks for more info on part we do not carry
Callback - No Answer
Customer flushes and does not wash hands
Customer threatens chargeback
Teach a customer to use technology
"It's not my fault"
Customer mad about damaged packaging
Customer hangs up before you answer
Same Day Delivery
Customer asks to tell you card number
Customer needs to confirm with mechanic or someone else
AWESOME CUSTOMER
Customer is sexist
Customer asks for something else after finishing call
VPN issues
Crazy things in background
Customer refuses to do CDR
Customer says they know what they are talking about but doesn't
Customer talks over you or interrupts
Customer mentions YouTube videos
Customer threatens legal action
"Are you married?"
Customer accuses us of being liars or scammers or sketchy
Customer hits on you
Customer ordering food while on phone
Customer does NOT listen
"Are bulbs included?"
Arguing about tow mirrors
Signify Cancel
"You have a video for it"
Customer hung up
Customer did NOT read listing
"Can you see my cart?"
Customer asks you to hold
Customer asks for discount
Tries to return order over a year old
Customer does not believe you
Need more info
"I ordered the right parts"
Customer refuses to give vehicle info
Customer is lying
Multiple customer on call
Customer asks for tech/mechanic
"But I saw it online"
"iT sAiD gUaRaNtEeD tO fIt"
Customer cannot admit fault
Sketchy Customer
Someone calls about applying
"Just charge the card on file"
"I need to speak to a man"
"Clear Cache and Cookies"
Escalation
Customer sniffs their boogies up
Customer threatens you
Callback DOESN'T answer
"Is that both?"
Customer doing something gross
PCIPal will not load
Cat steps on keyboard
Customer asks for INSANE exception
Refuses to pay return shipping
Customer is eating
Did not get labels
Dead air call
RUUUUDE Customer
CIT/MAX gets glitchy
Customer cuts you off or talks over you
Customer calls you a pet name
"Can I text you a picture?"
Call longer than 10 minutes
Customer curses you out
ManSplaining
Told to watch your numbers
Customer asks for "total with tax"
Customer actually ordered elsewhere
Customer asking for someone else
Contact makes you late for break
We loose a customer
"I am a mechanic"
Customer Cannot use PCIPaCustomer does not understand "NO"
