(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Did not get labels
"Clear Cache and Cookies"
Customer refuses to give vehicle info
Need more info
Customer refuses to do CDR
Customer accuses us of being liars or scammers or sketchy
Customer hangs up before you answer
"You have a video for it"
Crazy things in background
Customer calls you a pet name
Customer did NOT read listing
Customer doing something gross
Tries to return order over a year old
Customer asks for discount
Contact makes you late for break
Customer Cannot use PCIPaCustomer does not understand "NO"
Customer is lying
Multiple customer on call
CIT/MAX gets glitchy
Customer needs to confirm with mechanic or someone else
Told to watch your numbers
Customer flushes and does not wash hands
Teach a customer to use technology
"Just charge the card on file"
Dead air call
Customer hung up
Sketchy Customer
"But I saw it online"
Escalation
Customer asks for "total with tax"
"I am a mechanic"
We loose a customer
Customer cannot admit fault
Customer hits on you
Signify Cancel
Customer talks over you or interrupts
"I need to speak to a man"
Customer asking for someone else
Cat steps on keyboard
Customer does NOT listen
Call longer than 10 minutes
Customer asks to tell you card number
Customer sniffs their boogies up
Customer says they know what they are talking about but doesn't
Customer asks for INSANE exception
Customer mentions YouTube videos
Customer is sexist
"Are you married?"
Customer mad about damaged packaging
Callback - No Answer
Customer ordering food while on phone
"Are bulbs included?"
Customer does not believe you
Someone calls about applying
Arguing about tow mirrors
Mad about ESTIMATED delivery
RUUUUDE Customer
SYSTEM DOWN
Customer asks for tech/mechanic
Customer is eating
Refuses to pay return shipping
"iT sAiD gUaRaNtEeD tO fIt"
Customer asks you to hold
Customer cuts you off or talks over you
Callback DOESN'T answer
AWESOME CUSTOMER
ManSplaining
Customer asks for more info on part we do not carry
Customer threatens legal action
Customer curses you out
"Can I text you a picture?"
"It's not my fault"
"I ordered the right parts"
"Can you see my cart?"
Customer asks for something else after finishing call
