(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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CIT/MAX gets glitchy
"I need to speak to a man"
Customer accuses us of being liars or scammers or sketchy
Mad about ESTIMATED delivery
Customer did NOT read listing
Customer cuts you off or talks over you
Teach a customer to use technology
Customer cannot admit fault
Customer calls you a pet name
Customer says they know what they are talking about but doesn't
Customer mentions YouTube videos
Customer ordering food while on phone
Customer threatens you
"iT sAiD gUaRaNtEeD tO fIt"
Customer asks for something else after finishing call
Escalation
Customer does NOT listen
Customer asks for more info on part we do not carry
Someone calls about applying
Customer asks for tech/mechanic
AWESOME CUSTOMER
"Clear Cache and Cookies"
Customer is eating
Callback - No Answer
PCIPal will not load
"You have a video for it"
Same Day Delivery
Customer Cannot use PCIPaCustomer does not understand "NO"
"I am a mechanic"
"I ordered the right parts"
Need more info
We loose a customer
"But I saw it online"
RUUUUDE Customer
Customer actually ordered elsewhere
Customer does not believe you
Customer curses you out
Customer flushes and does not wash hands
Customer talks over you or interrupts
SYSTEM DOWN
"Can you see my cart?"
Callback DOESN'T answer
Customer asks for discount
Contact makes you late for break
Sketchy Customer
Multiple customer on call
Call longer than 10 minutes
Customer asks for "total with tax"
Customer hits on you
Customer is sexist
Dead air call
"Can I text you a picture?"
Told to watch your numbers
Did not get labels
Signify Cancel
Customer hung up
Customer asks to tell you card number
"Just charge the card on file"
Customer threatens chargeback
VPN issues
"Is that both?"
Customer asks you to hold
Customer asking for someone else
"Are bulbs included?"
"It's not my fault"
Customer asks for INSANE exception
Cat steps on keyboard
Customer is lying
Refuses to pay return shipping
Customer threatens legal action
Customer refuses to do CDR
ManSplaining
Customer mad about damaged packaging
Customer doing something gross
Customer refuses to give vehicle info
"Are you married?"
Tries to return order over a year old
Customer needs to confirm with mechanic or someone else