(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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"I ordered the right parts"
Customer talks over you or interrupts
"Can you see my cart?"
"Is that both?"
Customer does not believe you
"Clear Cache and Cookies"
Mad about ESTIMATED delivery
Customer mad about damaged packaging
Customer Cannot use PCIPaCustomer does not understand "NO"
Customer flushes and does not wash hands
SYSTEM DOWN
"But I saw it online"
"I am a mechanic"
Signify Cancel
Told to watch your numbers
"iT sAiD gUaRaNtEeD tO fIt"
Customer calls you a pet name
Same Day Delivery
Need more info
Customer asks for more info on part we do not carry
Customer asks for discount
"Can I text you a picture?"
Customer actually ordered elsewhere
"I need to speak to a man"
"Are you married?"
Escalation
Teach a customer to use technology
Dead air call
Customer threatens legal action
Customer accuses us of being liars or scammers or sketchy
Call longer than 10 minutes
Customer is eating
Callback - No Answer
Customer hits on you
Customer mentions YouTube videos
Customer asks for INSANE exception
PCIPal will not load
Customer doing something gross
Callback DOESN'T answer
Customer hung up
Customer refuses to give vehicle info
Customer sniffs their boogies up
Tries to return order over a year old
Customer asks to tell you card number
VPN issues
Customer asks for something else after finishing call
Customer curses you out
Customer refuses to do CDR
Customer ordering food while on phone
Customer is sexist
Customer asks for "total with tax"
"You have a video for it"
Customer threatens you
Multiple customer on call
Customer says they know what they are talking about but doesn't
Customer asking for someone else
Arguing about tow mirrors
Refuses to pay return shipping
Sketchy Customer
Customer hangs up before you answer
Customer is lying
Customer cannot admit fault
We loose a customer
Someone calls about applying
AWESOME CUSTOMER
Customer cuts you off or talks over you
Customer did NOT read listing
"It's not my fault"
Customer does NOT listen
RUUUUDE Customer
Customer asks for tech/mechanic
Customer threatens chargeback
ManSplaining
Customer needs to confirm with mechanic or someone else
