Wants toreschedulelast minute,doesn't knowtheir scheduleIs thisthe puffof air?'Myinsurancecoverseverything.'Pt needs toget in rightaway butmust be after6pmPt saidthey aren'treceivingour textsKnows theyhaveinsurance,doesn't knowwhat it isWants to stay inCL brand....butdoesn't knowwhat brand it is"I haveAstigmatism'....said likeit's a disease'Past officedidn't chargeme for CLexam'Checks onglassesorder afterless than aweek'I'm blind' butreally justneeds towear glassesRefers toDr. Pittsas Erin orDr. ErinPtforgotwallet'Doeswearingglassesmake myeyes worse?'Parent teaseskid that they aregetting a shot inthe eye, or theireyeball removedVT parentlate topick kidupComplainsabout trafficon BarkerCypressPtrequestingPD to orderglassesonlineTrying to usemy benefitsbefore theend of theyear'I'm just aroundthe corner' or'I'm X minutesaway!' Showsup much laterCallsCVTphonefor EOCParent ignoresstaff or kidbecause they'reon their phonePt brings inglassesmore than10 years oldSleeps inCL 'untiltheybother me'Come toCL checkwithoutCL onWants toreschedulelast minute,doesn't knowtheir scheduleIs thisthe puffof air?'Myinsurancecoverseverything.'Pt needs toget in rightaway butmust be after6pmPt saidthey aren'treceivingour textsKnows theyhaveinsurance,doesn't knowwhat it isWants to stay inCL brand....butdoesn't knowwhat brand it is"I haveAstigmatism'....said likeit's a disease'Past officedidn't chargeme for CLexam'Checks onglassesorder afterless than aweek'I'm blind' butreally justneeds towear glassesRefers toDr. Pittsas Erin orDr. ErinPtforgotwallet'Doeswearingglassesmake myeyes worse?'Parent teaseskid that they aregetting a shot inthe eye, or theireyeball removedVT parentlate topick kidupComplainsabout trafficon BarkerCypressPtrequestingPD to orderglassesonlineTrying to usemy benefitsbefore theend of theyear'I'm just aroundthe corner' or'I'm X minutesaway!' Showsup much laterCallsCVTphonefor EOCParent ignoresstaff or kidbecause they'reon their phonePt brings inglassesmore than10 years oldSleeps inCL 'untiltheybother me'Come toCL checkwithoutCL on

Overheard in the office! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Wants to reschedule last minute, doesn't know their schedule
  2. Is this the puff of air?
  3. 'My insurance covers everything.'
  4. Pt needs to get in right away but must be after 6pm
  5. Pt said they aren't receiving our texts
  6. Knows they have insurance, doesn't know what it is
  7. Wants to stay in CL brand....but doesn't know what brand it is
  8. "I have Astigmatism' ....said like it's a disease
  9. 'Past office didn't charge me for CL exam'
  10. Checks on glasses order after less than a week
  11. 'I'm blind' but really just needs to wear glasses
  12. Refers to Dr. Pitts as Erin or Dr. Erin
  13. Pt forgot wallet
  14. 'Does wearing glasses make my eyes worse?'
  15. Parent teases kid that they are getting a shot in the eye, or their eyeball removed
  16. VT parent late to pick kid up
  17. Complains about traffic on Barker Cypress
  18. Pt requesting PD to order glasses online
  19. Trying to use my benefits before the end of the year
  20. 'I'm just around the corner' or 'I'm X minutes away!' Shows up much later
  21. Calls CVT phone for EOC
  22. Parent ignores staff or kid because they're on their phone
  23. Pt brings in glasses more than 10 years old
  24. Sleeps in CL 'until they bother me'
  25. Come to CL check without CL on