Call Center BINGO! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.

1. Cross sell a CU product.
2. Have a pleasant member :)
3. Place a member on hold for research.
4. Adjust a debit card for a member.
5. Spoke with a Dave, Chris or Robert.
6. Online Banking assistance or Help a Coworker.
7. Free!
8. Reach out to Cards, Collections or Loans.
9. Member has a verbal PW.
10. Answer “How to make a loan payment Q’s”
11. Member provides Debit card # when asked for acct #.
12. Explain a fee withdrawal to a member
13. Give account balance.
14. Talk to a frequent flyer.
15. Member wishes you a Happy Holidays.
16. Call a member back or mail a member something.
17. Members MICR ends in 3.
18. Mortgage referral or Payment Arrangement.
19. Transfer funds.
20. Member spells their name, email or address.
21. Check Hold Release or Bill Pay Help.
22. Account History.
23. Member calls you by the wrong name.
24. Spoke with a Mary, Linda, or Nancy
25. Reach out to ABM or BM for assistance.