Mortgagereferral orPaymentArrangement.Giveaccountbalance.Memberhas averbalPW.Check HoldRelease orBill PayHelp.Call amemberback or maila membersomething.MembersMICRends in 3.Free! Adjust adebit cardfor amember. Transferfunds.Have apleasantmember :)Reach outto ABM orBM forassistance.Place amemberon hold forresearch.Membercalls you bythe wrongname.Spoke witha Mary,Linda, orNancyCrosssell a CUproduct.Reach outto Cards,Collectionsor Loans.Spoke witha Dave,Chris orRobert.Talk to afrequentflyer.Memberspells theirname, emailor address.Memberwishes youa HappyHolidays.Explain a feewithdrawal toa memberAccountHistory.MemberprovidesDebit card #when askedfor acct #.Answer“How tomake a loanpaymentQ’s”OnlineBankingassistanceor Help aCoworker.Mortgagereferral orPaymentArrangement.Giveaccountbalance.Memberhas averbalPW.Check HoldRelease orBill PayHelp.Call amemberback or maila membersomething.MembersMICRends in 3.Free!Adjust adebit cardfor amember.Transferfunds.Have apleasantmember :)Reach outto ABM orBM forassistance.Place amemberon hold forresearch.Membercalls you bythe wrongname.Spoke witha Mary,Linda, orNancyCrosssell a CUproduct.Reach outto Cards,Collectionsor Loans.Spoke witha Dave,Chris orRobert.Talk to afrequentflyer.Memberspells theirname, emailor address.Memberwishes youa HappyHolidays.Explain a feewithdrawal toa memberAccountHistory.MemberprovidesDebit card #when askedfor acct #.Answer“How tomake a loanpaymentQ’s”OnlineBankingassistanceor Help aCoworker.

Call Center BINGO! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Mortgage referral or Payment Arrangement.
  2. Give account balance.
  3. Member has a verbal PW.
  4. Check Hold Release or Bill Pay Help.
  5. Call a member back or mail a member something.
  6. Members MICR ends in 3.
  7. Free!
  8. Adjust a debit card for a member.
  9. Transfer funds.
  10. Have a pleasant member :)
  11. Reach out to ABM or BM for assistance.
  12. Place a member on hold for research.
  13. Member calls you by the wrong name.
  14. Spoke with a Mary, Linda, or Nancy
  15. Cross sell a CU product.
  16. Reach out to Cards, Collections or Loans.
  17. Spoke with a Dave, Chris or Robert.
  18. Talk to a frequent flyer.
  19. Member spells their name, email or address.
  20. Member wishes you a Happy Holidays.
  21. Explain a fee withdrawal to a member
  22. Account History.
  23. Member provides Debit card # when asked for acct #.
  24. Answer “How to make a loan payment Q’s”
  25. Online Banking assistance or Help a Coworker.