Call Center BINGO! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.

1. Adjust a debit card for a member.
2. Check Hold Release or Bill Pay Help.
3. Member has a verbal PW.
4. Cross sell a CU product.
5. Account History.
6. Member spells their name, email or address.
7. Mortgage referral or Payment Arrangement.
8. Free!
9. Member calls you by the wrong name.
10. Call a member back or mail a member something.
11. Spoke with a Mary, Linda, or Nancy
12. Explain a fee withdrawal to a member
13. Talk to a frequent flyer.
14. Online Banking assistance or Help a Coworker.
15. Answer “How to make a loan payment Q’s”
16. Transfer funds.
17. Member provides Debit card # when asked for acct #.
18. Reach out to ABM or BM for assistance.
19. Reach out to Cards, Collections or Loans.
20. Member wishes you a Happy Holidays.
21. Give account balance.
22. Spoke with a Dave, Chris or Robert.
23. Members MICR ends in 3.
24. Place a member on hold for research.
25. Have a pleasant member :)