Check HoldRelease orBill PayHelp. Adjust adebit cardfor amember.Memberspells theirname, emailor address.Free!Memberhas averbalPW.AccountHistory.Explain a feewithdrawal toa memberSpoke witha Mary,Linda, orNancy OnlineBankingassistanceor Help aCoworker.Reach outto Cards,Collectionsor Loans.Memberwishes youa HappyHolidays.Have apleasantmember :)Answer“How tomake a loanpaymentQ’s”Talk to afrequentflyer.Spoke witha Dave,Chris orRobert.Place amemberon hold forresearch.Call amemberback or maila membersomething.Crosssell a CUproduct.Mortgagereferral orPaymentArrangement.Membercalls you bythe wrongname.MemberprovidesDebit card #when askedfor acct #.Giveaccountbalance.Reach outto ABM orBM forassistance.MembersMICRends in 3.Transferfunds.Check HoldRelease orBill PayHelp.Adjust adebit cardfor amember.Memberspells theirname, emailor address.Free!Memberhas averbalPW.AccountHistory.Explain a feewithdrawal toa memberSpoke witha Mary,Linda, orNancyOnlineBankingassistanceor Help aCoworker.Reach outto Cards,Collectionsor Loans.Memberwishes youa HappyHolidays.Have apleasantmember :)Answer“How tomake a loanpaymentQ’s”Talk to afrequentflyer.Spoke witha Dave,Chris orRobert.Place amemberon hold forresearch.Call amemberback or maila membersomething.Crosssell a CUproduct.Mortgagereferral orPaymentArrangement.Membercalls you bythe wrongname.MemberprovidesDebit card #when askedfor acct #.Giveaccountbalance.Reach outto ABM orBM forassistance.MembersMICRends in 3.Transferfunds.

Call Center BINGO! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Check Hold Release or Bill Pay Help.
  2. Adjust a debit card for a member.
  3. Member spells their name, email or address.
  4. Free!
  5. Member has a verbal PW.
  6. Account History.
  7. Explain a fee withdrawal to a member
  8. Spoke with a Mary, Linda, or Nancy
  9. Online Banking assistance or Help a Coworker.
  10. Reach out to Cards, Collections or Loans.
  11. Member wishes you a Happy Holidays.
  12. Have a pleasant member :)
  13. Answer “How to make a loan payment Q’s”
  14. Talk to a frequent flyer.
  15. Spoke with a Dave, Chris or Robert.
  16. Place a member on hold for research.
  17. Call a member back or mail a member something.
  18. Cross sell a CU product.
  19. Mortgage referral or Payment Arrangement.
  20. Member calls you by the wrong name.
  21. Member provides Debit card # when asked for acct #.
  22. Give account balance.
  23. Reach out to ABM or BM for assistance.
  24. Members MICR ends in 3.
  25. Transfer funds.