Have apleasantmember :)AccountHistory.Spoke witha Mary,Linda, orNancyMortgagereferral orPaymentArrangement. Transferfunds.Reach outto Cards,Collectionsor Loans.Talk to afrequentflyer.Place amemberon hold forresearch.Crosssell a CUproduct.Check HoldRelease orBill PayHelp.Memberhas averbalPW.Call amemberback or maila membersomething.Giveaccountbalance.MembersMICRends in 3.Free!Spoke witha Dave,Chris orRobert.OnlineBankingassistanceor Help aCoworker.MemberprovidesDebit card #when askedfor acct #.Answer“How tomake a loanpaymentQ’s” Adjust adebit cardfor amember.Memberwishes youa HappyHolidays.Explain a feewithdrawal toa memberMembercalls you bythe wrongname.Reach outto ABM orBM forassistance.Memberspells theirname, emailor address.Have apleasantmember :)AccountHistory.Spoke witha Mary,Linda, orNancyMortgagereferral orPaymentArrangement.Transferfunds.Reach outto Cards,Collectionsor Loans.Talk to afrequentflyer.Place amemberon hold forresearch.Crosssell a CUproduct.Check HoldRelease orBill PayHelp.Memberhas averbalPW.Call amemberback or maila membersomething.Giveaccountbalance.MembersMICRends in 3.Free!Spoke witha Dave,Chris orRobert.OnlineBankingassistanceor Help aCoworker.MemberprovidesDebit card #when askedfor acct #.Answer“How tomake a loanpaymentQ’s”Adjust adebit cardfor amember.Memberwishes youa HappyHolidays.Explain a feewithdrawal toa memberMembercalls you bythe wrongname.Reach outto ABM orBM forassistance.Memberspells theirname, emailor address.

Call Center BINGO! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Have a pleasant member :)
  2. Account History.
  3. Spoke with a Mary, Linda, or Nancy
  4. Mortgage referral or Payment Arrangement.
  5. Transfer funds.
  6. Reach out to Cards, Collections or Loans.
  7. Talk to a frequent flyer.
  8. Place a member on hold for research.
  9. Cross sell a CU product.
  10. Check Hold Release or Bill Pay Help.
  11. Member has a verbal PW.
  12. Call a member back or mail a member something.
  13. Give account balance.
  14. Members MICR ends in 3.
  15. Free!
  16. Spoke with a Dave, Chris or Robert.
  17. Online Banking assistance or Help a Coworker.
  18. Member provides Debit card # when asked for acct #.
  19. Answer “How to make a loan payment Q’s”
  20. Adjust a debit card for a member.
  21. Member wishes you a Happy Holidays.
  22. Explain a fee withdrawal to a member
  23. Member calls you by the wrong name.
  24. Reach out to ABM or BM for assistance.
  25. Member spells their name, email or address.