Call Center BINGO! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.

1. Answer “How to make a loan payment Q’s”
2. Place a member on hold for research.
3. Online Banking assistance or Help a Coworker.
4. Talk to a frequent flyer.
5. Spoke with a Dave, Chris or Robert.
6. Reach out to Cards, Collections or Loans.
7. Reach out to ABM or BM for assistance.
8. Member provides Debit card # when asked for acct #.
9. Free!
10. Members MICR ends in 3.
11. Member spells their name, email or address.
12. Spoke with a Mary, Linda, or Nancy
13. Member wishes you a Happy Holidays.
14. Call a member back or mail a member something.
15. Give account balance.
16. Transfer funds.
17. Member has a verbal PW.
18. Have a pleasant member :)
19. Check Hold Release or Bill Pay Help.
20. Mortgage referral or Payment Arrangement.
21. Explain a fee withdrawal to a member
22. Adjust a debit card for a member.
23. Account History.
24. Member calls you by the wrong name.
25. Cross sell a CU product.