Call Center BINGO! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.

1. Cross sell a CU product.
2. Spoke with a Dave, Chris or Robert.
3. Member has a verbal PW.
4. Place a member on hold for research.
5. Adjust a debit card for a member.
6. Account History.
7. Online Banking assistance or Help a Coworker.
8. Member wishes you a Happy Holidays.
9. Free!
10. Member spells their name, email or address.
11. Spoke with a Mary, Linda, or Nancy
12. Call a member back or mail a member something.
13. Members MICR ends in 3.
14. Reach out to ABM or BM for assistance.
15. Member provides Debit card # when asked for acct #.
16. Answer “How to make a loan payment Q’s”
17. Check Hold Release or Bill Pay Help.
18. Member calls you by the wrong name.
19. Talk to a frequent flyer.
20. Mortgage referral or Payment Arrangement.
21. Have a pleasant member :)
22. Give account balance.
23. Explain a fee withdrawal to a member
24. Transfer funds.
25. Reach out to Cards, Collections or Loans.