Have apleasantmember :)Call amemberback or maila membersomething.Spoke witha Mary,Linda, orNancyCheck HoldRelease orBill PayHelp.Reach outto ABM orBM forassistance.Talk to afrequentflyer. OnlineBankingassistanceor Help aCoworker.Spoke witha Dave,Chris orRobert.Explain a feewithdrawal toa memberMortgagereferral orPaymentArrangement.Memberhas averbalPW.Transferfunds.Free!Memberspells theirname, emailor address.Crosssell a CUproduct.Membercalls you bythe wrongname.MembersMICRends in 3.Answer“How tomake a loanpaymentQ’s” Adjust adebit cardfor amember.Place amemberon hold forresearch.Memberwishes youa HappyHolidays.Reach outto Cards,Collectionsor Loans.Giveaccountbalance.MemberprovidesDebit card #when askedfor acct #.AccountHistory.Have apleasantmember :)Call amemberback or maila membersomething.Spoke witha Mary,Linda, orNancyCheck HoldRelease orBill PayHelp.Reach outto ABM orBM forassistance.Talk to afrequentflyer.OnlineBankingassistanceor Help aCoworker.Spoke witha Dave,Chris orRobert.Explain a feewithdrawal toa memberMortgagereferral orPaymentArrangement.Memberhas averbalPW.Transferfunds.Free!Memberspells theirname, emailor address.Crosssell a CUproduct.Membercalls you bythe wrongname.MembersMICRends in 3.Answer“How tomake a loanpaymentQ’s”Adjust adebit cardfor amember.Place amemberon hold forresearch.Memberwishes youa HappyHolidays.Reach outto Cards,Collectionsor Loans.Giveaccountbalance.MemberprovidesDebit card #when askedfor acct #.AccountHistory.

Call Center BINGO! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Have a pleasant member :)
  2. Call a member back or mail a member something.
  3. Spoke with a Mary, Linda, or Nancy
  4. Check Hold Release or Bill Pay Help.
  5. Reach out to ABM or BM for assistance.
  6. Talk to a frequent flyer.
  7. Online Banking assistance or Help a Coworker.
  8. Spoke with a Dave, Chris or Robert.
  9. Explain a fee withdrawal to a member
  10. Mortgage referral or Payment Arrangement.
  11. Member has a verbal PW.
  12. Transfer funds.
  13. Free!
  14. Member spells their name, email or address.
  15. Cross sell a CU product.
  16. Member calls you by the wrong name.
  17. Members MICR ends in 3.
  18. Answer “How to make a loan payment Q’s”
  19. Adjust a debit card for a member.
  20. Place a member on hold for research.
  21. Member wishes you a Happy Holidays.
  22. Reach out to Cards, Collections or Loans.
  23. Give account balance.
  24. Member provides Debit card # when asked for acct #.
  25. Account History.