Angrymemberunknownname andnumberMember isupset aboutfraud dispute"I hate thenewBillpaysystem"Gives colorand yearwhen askedfor make andmodelWaveOD feehas Q Zor V innameI'm notmad atyou...memberasks whatbranch weare ata Karenwho isniceThey didit for melast timeI wannaspeak tothemanagerThreatensto closeaccountsGivesmember #and calls itaccount #"I want tospeak tomybranch"SkippaySayssomethingother thanMerryChristmasGivesroutingnumber asaccountnumberreallaughingFailedpasswordMemberstill hasthe oldOLAA appfakelaughingWhy doesmy billsend as acheck?Calling tomake sureyou'reopenCallsdifferentnamecallover 45minCalledanotherdepartmentno answerHappy weare open onChristmasEveDoesn'trememberwho theytalked toMember getsangry abouthappyholidaysGives cardnumber asaccountnumberAngrymemberunknownname andnumberMember isupset aboutfraud dispute"I hate thenewBillpaysystem"Gives colorand yearwhen askedfor make andmodelWaveOD feehas Q Zor V innameI'm notmad atyou...memberasks whatbranch weare ata Karenwho isniceThey didit for melast timeI wannaspeak tothemanagerThreatensto closeaccountsGivesmember #and calls itaccount #"I want tospeak tomybranch"SkippaySayssomethingother thanMerryChristmasGivesroutingnumber asaccountnumberreallaughingFailedpasswordMemberstill hasthe oldOLAA appfakelaughingWhy doesmy billsend as acheck?Calling tomake sureyou'reopenCallsdifferentnamecallover 45minCalledanotherdepartmentno answerHappy weare open onChristmasEveDoesn'trememberwho theytalked toMember getsangry abouthappyholidaysGives cardnumber asaccountnumber

Contact center Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Angry member
  2. unknown name and number
  3. Member is upset about fraud dispute
  4. "I hate the new Billpay system"
  5. Gives color and year when asked for make and model
  6. Wave OD fee
  7. has Q Z or V in name
  8. I'm not mad at you...
  9. member asks what branch we are at
  10. a Karen who is nice
  11. They did it for me last time
  12. I wanna speak to the manager
  13. Threatens to close accounts
  14. Gives member # and calls it account #
  15. "I want to speak to my branch"
  16. Skip pay
  17. Says something other than Merry Christmas
  18. Gives routing number as account number
  19. real laughing
  20. Failed password
  21. Member still has the old OLAA app
  22. fake laughing
  23. Why does my bill send as a check?
  24. Calling to make sure you're open
  25. Calls different name
  26. call over 45 min
  27. Called another department no answer
  28. Happy we are open on Christmas Eve
  29. Doesn't remember who they talked to
  30. Member gets angry about happy holidays
  31. Gives card number as account number