(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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"I hate the new Billpay system"
fake laughing
Says something other than Merry Christmas
Why does my bill send as a check?
Gives card number as account number
real laughing
Calls different name
Skip pay
Member still has the old OLAA app
member asks what branch we are at
Calling to make sure you're open
Failed password
"I want to speak to my branch"
Member is upset about fraud dispute
I'm not mad at you...
Gives member # and calls it account #
a Karen who is nice
Member gets angry about happy holidays
unknown name and number
Doesn't remember who they talked to
Called another department no answer
Happy we are open on Christmas Eve
Angry member
call over 45 min
Gives routing number as account number
Threatens to close accounts
Wave OD fee
I wanna speak to the manager
Gives color and year when asked for make and model
