Contact center Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.

1. a Karen who is nice
2. unknown name and number
3. Skip pay
4. Why does my bill send as a check?
5. member asks what branch we are at
6. Called another department no answer
7. "I want to speak to my branch"
8. Says something other than Merry Christmas
9. They did it for me last time
10. Gives color and year when asked for make and model
11. Calls different name
12. Member gets angry about happy holidays
13. real laughing
14. "I hate the new Billpay system"
15. Member still has the old OLAA app
16. Gives member # and calls it account #
17. I'm not mad at you...
18. fake laughing
19. Member is upset about fraud dispute
20. Calling to make sure you're open
21. I wanna speak to the manager
22. Gives card number as account number
23. call over 45 min
24. Threatens to close accounts
25. Doesn't remember who they talked to
26. has Q Z or V in name
27. Gives routing number as account number
28. Wave OD fee
29. Failed password
30. Angry member
31. Happy we are open on Christmas Eve