Contact center Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.

1. Called another department no answer
2. Member still has the old OLAA app
3. real laughing
4. fake laughing
5. unknown name and number
6. Gives card number as account number
7. "I hate the new Billpay system"
8. Calls different name
9. member asks what branch we are at
10. Member is upset about fraud dispute
11. has Q Z or V in name
12. Doesn't remember who they talked to
13. I wanna speak to the manager
14. Gives color and year when asked for make and model
15. Wave OD fee
16. Failed password
17. Calling to make sure you're open
18. Threatens to close accounts
19. a Karen who is nice
20. call over 45 min
21. Skip pay
22. Why does my bill send as a check?
23. They did it for me last time
24. Happy we are open on Christmas Eve
25. Member gets angry about happy holidays
26. Gives member # and calls it account #
27. Gives routing number as account number
28. Angry member
29. I'm not mad at you...
30. "I want to speak to my branch"
31. Says something other than Merry Christmas