SkippayThreatensto closeaccountsreallaughingMemberstill hasthe oldOLAA app"I hate thenewBillpaysystem"a Karenwho isniceI wannaspeak tothemanagerCalling tomake sureyou'reopenFailedpasswordMember isupset aboutfraud disputememberasks whatbranch weare atcallover 45minCalledanotherdepartmentno answer"I want tospeak tomybranch"Member getsangry abouthappyholidaysCallsdifferentnamefakelaughingSayssomethingother thanMerryChristmasGivesroutingnumber asaccountnumberhas Q Zor V innameHappy weare open onChristmasEveunknownname andnumberThey didit for melast timeAngrymemberDoesn'trememberwho theytalked toWaveOD feeGives colorand yearwhen askedfor make andmodelGives cardnumber asaccountnumberWhy doesmy billsend as acheck?I'm notmad atyou...Givesmember #and calls itaccount #SkippayThreatensto closeaccountsreallaughingMemberstill hasthe oldOLAA app"I hate thenewBillpaysystem"a Karenwho isniceI wannaspeak tothemanagerCalling tomake sureyou'reopenFailedpasswordMember isupset aboutfraud disputememberasks whatbranch weare atcallover 45minCalledanotherdepartmentno answer"I want tospeak tomybranch"Member getsangry abouthappyholidaysCallsdifferentnamefakelaughingSayssomethingother thanMerryChristmasGivesroutingnumber asaccountnumberhas Q Zor V innameHappy weare open onChristmasEveunknownname andnumberThey didit for melast timeAngrymemberDoesn'trememberwho theytalked toWaveOD feeGives colorand yearwhen askedfor make andmodelGives cardnumber asaccountnumberWhy doesmy billsend as acheck?I'm notmad atyou...Givesmember #and calls itaccount #

Contact center Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Skip pay
  2. Threatens to close accounts
  3. real laughing
  4. Member still has the old OLAA app
  5. "I hate the new Billpay system"
  6. a Karen who is nice
  7. I wanna speak to the manager
  8. Calling to make sure you're open
  9. Failed password
  10. Member is upset about fraud dispute
  11. member asks what branch we are at
  12. call over 45 min
  13. Called another department no answer
  14. "I want to speak to my branch"
  15. Member gets angry about happy holidays
  16. Calls different name
  17. fake laughing
  18. Says something other than Merry Christmas
  19. Gives routing number as account number
  20. has Q Z or V in name
  21. Happy we are open on Christmas Eve
  22. unknown name and number
  23. They did it for me last time
  24. Angry member
  25. Doesn't remember who they talked to
  26. Wave OD fee
  27. Gives color and year when asked for make and model
  28. Gives card number as account number
  29. Why does my bill send as a check?
  30. I'm not mad at you...
  31. Gives member # and calls it account #