CallsdifferentnameWaveOD feeMember getsangry abouthappyholidaysSkippayreallaughingCalledanotherdepartmentno answerCalling tomake sureyou'reopenDoesn'trememberwho theytalked to"I want tospeak tomybranch"Gives colorand yearwhen askedfor make andmodelfakelaughingMemberstill hasthe oldOLAA appI'm notmad atyou...FailedpasswordAngrymemberI wannaspeak tothemanagerThey didit for melast timeSayssomethingother thanMerryChristmasHappy weare open onChristmasEvememberasks whatbranch weare atGives cardnumber asaccountnumberunknownname andnumberGivesmember #and calls itaccount #Why doesmy billsend as acheck?Member isupset aboutfraud disputeGivesroutingnumber asaccountnumberThreatensto closeaccountshas Q Zor V innamecallover 45mina Karenwho isnice"I hate thenewBillpaysystem"CallsdifferentnameWaveOD feeMember getsangry abouthappyholidaysSkippayreallaughingCalledanotherdepartmentno answerCalling tomake sureyou'reopenDoesn'trememberwho theytalked to"I want tospeak tomybranch"Gives colorand yearwhen askedfor make andmodelfakelaughingMemberstill hasthe oldOLAA appI'm notmad atyou...FailedpasswordAngrymemberI wannaspeak tothemanagerThey didit for melast timeSayssomethingother thanMerryChristmasHappy weare open onChristmasEvememberasks whatbranch weare atGives cardnumber asaccountnumberunknownname andnumberGivesmember #and calls itaccount #Why doesmy billsend as acheck?Member isupset aboutfraud disputeGivesroutingnumber asaccountnumberThreatensto closeaccountshas Q Zor V innamecallover 45mina Karenwho isnice"I hate thenewBillpaysystem"

Contact center Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Calls different name
  2. Wave OD fee
  3. Member gets angry about happy holidays
  4. Skip pay
  5. real laughing
  6. Called another department no answer
  7. Calling to make sure you're open
  8. Doesn't remember who they talked to
  9. "I want to speak to my branch"
  10. Gives color and year when asked for make and model
  11. fake laughing
  12. Member still has the old OLAA app
  13. I'm not mad at you...
  14. Failed password
  15. Angry member
  16. I wanna speak to the manager
  17. They did it for me last time
  18. Says something other than Merry Christmas
  19. Happy we are open on Christmas Eve
  20. member asks what branch we are at
  21. Gives card number as account number
  22. unknown name and number
  23. Gives member # and calls it account #
  24. Why does my bill send as a check?
  25. Member is upset about fraud dispute
  26. Gives routing number as account number
  27. Threatens to close accounts
  28. has Q Z or V in name
  29. call over 45 min
  30. a Karen who is nice
  31. "I hate the new Billpay system"