(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Says something other than Merry Christmas
Member is upset about fraud dispute
Happy we are open on Christmas Eve
Threatens to close accounts
fake laughing
a Karen who is nice
Doesn't remember who they talked to
Failed password
Angry member
Calls different name
Skip pay
Member still has the old OLAA app
has Q Z or V in name
unknown name and number
Member gets angry about happy holidays
call over 45 min
Called another department no answer
"I want to speak to my branch"
Gives member # and calls it account #
Gives color and year when asked for make and model