Contact center Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.

1. Wave OD fee
2. "I hate the new Billpay system"
3. has Q Z or V in name
4. call over 45 min
5. Threatens to close accounts
6. unknown name and number
7. Member still has the old OLAA app
8. Skip pay
9. I'm not mad at you...
10. fake laughing
11. Doesn't remember who they talked to
12. Called another department no answer
13. Gives color and year when asked for make and model
14. Calling to make sure you're open
15. They did it for me last time
16. Angry member
17. Failed password
18. Member is upset about fraud dispute
19. Why does my bill send as a check?
20. real laughing
21. Gives card number as account number
22. member asks what branch we are at
23. "I want to speak to my branch"
24. Happy we are open on Christmas Eve
25. a Karen who is nice
26. I wanna speak to the manager
27. Says something other than Merry Christmas
28. Gives routing number as account number
29. Calls different name
30. Gives member # and calls it account #
31. Member gets angry about happy holidays