(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Member cusses during call
Member tells you TMI
Member makes political references
Member is yelling from the start
Member complains about something NOT related to us
HCP agent wont accept transfer
Member thought they hung up and keep talking
Firstline agent doesn't want to take the transfer.
Member urinates while on the call
Member want's ineligible items ordered
Member wont give info but wants help
Order sent to random address
Member reads you the wrong card number
Cant find member in CRM
Member asks if they can order over the phone for in-store only items
