(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Member asks what color their card will be
Firstline agent doesn't want to take the transfer.
HCP sends member back to us
HCP agent wont accept transfer
Cant find member in CRM
Member cusses during call
Member didn't receive order
Member tells you TMI
Order sent to random address
CRM wont load
Member urinates while on the call
Member reads you the wrong card number
Member thought they hung up and keep talking
Member is yelling from the start
Member want's ineligible items ordered
Member complains about something NOT related to us
Member cant hear you in Five9
Flirty Member!
HCP wants you to stay in the conference call
Member asks if they can order over the phone for in-store only items