(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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HCP sends member back to us
Member thought they hung up and keep talking
Member didn't receive order
Member makes political references
Member cant hear you in Five9
Flirty Member!
Member tells you TMI
Member asks what color their card will be
Member complains about something NOT related to us
HCP agent wont accept transfer
Firstline agent doesn't want to take the transfer.
Member urinates while on the call
Member is yelling from the start
Cant find member in CRM
Member asks for supervisor
CRM wont load
Member wont give info but wants help
Order sent to random address
Member want's ineligible items ordered
Member asks if they can order over the phone for in-store only items
