"Do youknow howmuch moneyI spendhere?"Tell them toslide theircard, theyput in thechip.Customer brings$100s worth ofproduct, claimsthey have noreceipt/it was agift.Trying toreturntintedpaint."Can I paymy accountwith giftcards?"Phonesale.Call online for help withan ONLINE ORDERand they say they can'tdo anything. Actually,you can have this onefor anything beingwrong with an onlineorder.Call in forcurbsideinstead ofchecking in.Customer walksup to paint desk,waits 0.0001second, then asksus to call a paintassociate.Can't findthepinpadpen."Thewebsitesays youhave it."Tool rentalwon't answertheir phone.Orderglitchesout.Customercomes inthroughthe exit.We can'tfind aspecialorder.Pro Deskwon't answertheir phone."IsLesterhere?"No receiptreturndenied."Why did Iget denied?""Can I getadiscount?"Customerthinkscomputer byexit is a selfcheckout.Yelling over thewall that they'just have aquestion' whenwe're with othercustomers."Can I checkout here?"(sometimeswith "I parkedon this side.")"Do youworkhere?"Pinpadfreezes/scangun doesn'twork."Do youknow howmuch moneyI spendhere?"Tell them toslide theircard, theyput in thechip.Customer brings$100s worth ofproduct, claimsthey have noreceipt/it was agift.Trying toreturntintedpaint."Can I paymy accountwith giftcards?"Phonesale.Call online for help withan ONLINE ORDERand they say they can'tdo anything. Actually,you can have this onefor anything beingwrong with an onlineorder.Call in forcurbsideinstead ofchecking in.Customer walksup to paint desk,waits 0.0001second, then asksus to call a paintassociate.Can't findthepinpadpen."Thewebsitesays youhave it."Tool rentalwon't answertheir phone.Orderglitchesout.Customercomes inthroughthe exit.We can'tfind aspecialorder.Pro Deskwon't answertheir phone."IsLesterhere?"No receiptreturndenied."Why did Iget denied?""Can I getadiscount?"Customerthinkscomputer byexit is a selfcheckout.Yelling over thewall that they'just have aquestion' whenwe're with othercustomers."Can I checkout here?"(sometimeswith "I parkedon this side.")"Do youworkhere?"Pinpadfreezes/scangun doesn'twork.

HD Service Desk Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. "Do you know how much money I spend here?"
  2. Tell them to slide their card, they put in the chip.
  3. Customer brings $100s worth of product, claims they have no receipt/it was a gift.
  4. Trying to return tinted paint.
  5. "Can I pay my account with gift cards?"
  6. Phone sale.
  7. Call online for help with an ONLINE ORDER and they say they can't do anything. Actually, you can have this one for anything being wrong with an online order.
  8. Call in for curbside instead of checking in.
  9. Customer walks up to paint desk, waits 0.0001 second, then asks us to call a paint associate.
  10. Can't find the pinpad pen.
  11. "The website says you have it."
  12. Tool rental won't answer their phone.
  13. Order glitches out.
  14. Customer comes in through the exit.
  15. We can't find a special order.
  16. Pro Desk won't answer their phone.
  17. "Is Lester here?"
  18. No receipt return denied. "Why did I get denied?"
  19. "Can I get a discount?"
  20. Customer thinks computer by exit is a self checkout.
  21. Yelling over the wall that they 'just have a question' when we're with other customers.
  22. "Can I check out here?" (sometimes with "I parked on this side.")
  23. "Do you work here?"
  24. Pinpad freezes/scan gun doesn't work.