Orderglitchesout.Can't findthepinpadpen.Tell them toslide theircard, theyput in thechip.Tool rentalwon't answertheir phone.Customercomes inthroughthe exit.No receiptreturndenied."Why did Iget denied?"Call in forcurbsideinstead ofchecking in.Trying toreturntintedpaint.Customer brings$100s worth ofproduct, claimsthey have noreceipt/it was agift."Thewebsitesays youhave it."Pro Deskwon't answertheir phone."Do youworkhere?"We can'tfind aspecialorder.Yelling over thewall that they'just have aquestion' whenwe're with othercustomers."Can I getadiscount?""Can I paymy accountwith giftcards?"Phonesale."IsLesterhere?"Customerthinkscomputer byexit is a selfcheckout."Do youknow howmuch moneyI spendhere?"Call online for help withan ONLINE ORDERand they say they can'tdo anything. Actually,you can have this onefor anything beingwrong with an onlineorder.Pinpadfreezes/scangun doesn'twork.Customer walksup to paint desk,waits 0.0001second, then asksus to call a paintassociate."Can I checkout here?"(sometimeswith "I parkedon this side.")Orderglitchesout.Can't findthepinpadpen.Tell them toslide theircard, theyput in thechip.Tool rentalwon't answertheir phone.Customercomes inthroughthe exit.No receiptreturndenied."Why did Iget denied?"Call in forcurbsideinstead ofchecking in.Trying toreturntintedpaint.Customer brings$100s worth ofproduct, claimsthey have noreceipt/it was agift."Thewebsitesays youhave it."Pro Deskwon't answertheir phone."Do youworkhere?"We can'tfind aspecialorder.Yelling over thewall that they'just have aquestion' whenwe're with othercustomers."Can I getadiscount?""Can I paymy accountwith giftcards?"Phonesale."IsLesterhere?"Customerthinkscomputer byexit is a selfcheckout."Do youknow howmuch moneyI spendhere?"Call online for help withan ONLINE ORDERand they say they can'tdo anything. Actually,you can have this onefor anything beingwrong with an onlineorder.Pinpadfreezes/scangun doesn'twork.Customer walksup to paint desk,waits 0.0001second, then asksus to call a paintassociate."Can I checkout here?"(sometimeswith "I parkedon this side.")

HD Service Desk Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Order glitches out.
  2. Can't find the pinpad pen.
  3. Tell them to slide their card, they put in the chip.
  4. Tool rental won't answer their phone.
  5. Customer comes in through the exit.
  6. No receipt return denied. "Why did I get denied?"
  7. Call in for curbside instead of checking in.
  8. Trying to return tinted paint.
  9. Customer brings $100s worth of product, claims they have no receipt/it was a gift.
  10. "The website says you have it."
  11. Pro Desk won't answer their phone.
  12. "Do you work here?"
  13. We can't find a special order.
  14. Yelling over the wall that they 'just have a question' when we're with other customers.
  15. "Can I get a discount?"
  16. "Can I pay my account with gift cards?"
  17. Phone sale.
  18. "Is Lester here?"
  19. Customer thinks computer by exit is a self checkout.
  20. "Do you know how much money I spend here?"
  21. Call online for help with an ONLINE ORDER and they say they can't do anything. Actually, you can have this one for anything being wrong with an online order.
  22. Pinpad freezes/scan gun doesn't work.
  23. Customer walks up to paint desk, waits 0.0001 second, then asks us to call a paint associate.
  24. "Can I check out here?" (sometimes with "I parked on this side.")