Can't findthepinpadpen."IsLesterhere?"Tell them toslide theircard, theyput in thechip."Can I getadiscount?"Pinpadfreezes/scangun doesn'twork."Thewebsitesays youhave it.""Do youworkhere?""Do youknow howmuch moneyI spendhere?"We can'tfind aspecialorder."Can I checkout here?"(sometimeswith "I parkedon this side.")Customer walksup to paint desk,waits 0.0001second, then asksus to call a paintassociate.Orderglitchesout.Customerthinkscomputer byexit is a selfcheckout."Can I paymy accountwith giftcards?"Phonesale.Customercomes inthroughthe exit.Call online for help withan ONLINE ORDERand they say they can'tdo anything. Actually,you can have this onefor anything beingwrong with an onlineorder.Tool rentalwon't answertheir phone.Yelling over thewall that they'just have aquestion' whenwe're with othercustomers.Pro Deskwon't answertheir phone.Trying toreturntintedpaint.No receiptreturndenied."Why did Iget denied?"Call in forcurbsideinstead ofchecking in.Customer brings$100s worth ofproduct, claimsthey have noreceipt/it was agift.Can't findthepinpadpen."IsLesterhere?"Tell them toslide theircard, theyput in thechip."Can I getadiscount?"Pinpadfreezes/scangun doesn'twork."Thewebsitesays youhave it.""Do youworkhere?""Do youknow howmuch moneyI spendhere?"We can'tfind aspecialorder."Can I checkout here?"(sometimeswith "I parkedon this side.")Customer walksup to paint desk,waits 0.0001second, then asksus to call a paintassociate.Orderglitchesout.Customerthinkscomputer byexit is a selfcheckout."Can I paymy accountwith giftcards?"Phonesale.Customercomes inthroughthe exit.Call online for help withan ONLINE ORDERand they say they can'tdo anything. Actually,you can have this onefor anything beingwrong with an onlineorder.Tool rentalwon't answertheir phone.Yelling over thewall that they'just have aquestion' whenwe're with othercustomers.Pro Deskwon't answertheir phone.Trying toreturntintedpaint.No receiptreturndenied."Why did Iget denied?"Call in forcurbsideinstead ofchecking in.Customer brings$100s worth ofproduct, claimsthey have noreceipt/it was agift.

HD Service Desk Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Can't find the pinpad pen.
  2. "Is Lester here?"
  3. Tell them to slide their card, they put in the chip.
  4. "Can I get a discount?"
  5. Pinpad freezes/scan gun doesn't work.
  6. "The website says you have it."
  7. "Do you work here?"
  8. "Do you know how much money I spend here?"
  9. We can't find a special order.
  10. "Can I check out here?" (sometimes with "I parked on this side.")
  11. Customer walks up to paint desk, waits 0.0001 second, then asks us to call a paint associate.
  12. Order glitches out.
  13. Customer thinks computer by exit is a self checkout.
  14. "Can I pay my account with gift cards?"
  15. Phone sale.
  16. Customer comes in through the exit.
  17. Call online for help with an ONLINE ORDER and they say they can't do anything. Actually, you can have this one for anything being wrong with an online order.
  18. Tool rental won't answer their phone.
  19. Yelling over the wall that they 'just have a question' when we're with other customers.
  20. Pro Desk won't answer their phone.
  21. Trying to return tinted paint.
  22. No receipt return denied. "Why did I get denied?"
  23. Call in for curbside instead of checking in.
  24. Customer brings $100s worth of product, claims they have no receipt/it was a gift.