Customer brings$100s worth ofproduct, claimsthey have noreceipt/it was agift."Do youknow howmuch moneyI spendhere?"Pro Deskwon't answertheir phone."Thewebsitesays youhave it."Customercomes inthroughthe exit.No receiptreturndenied."Why did Iget denied?"Customerthinkscomputer byexit is a selfcheckout.Phonesale.Pinpadfreezes/scangun doesn'twork."IsLesterhere?""Can I paymy accountwith giftcards?"Tell them toslide theircard, theyput in thechip.We can'tfind aspecialorder.Trying toreturntintedpaint.Call online for help withan ONLINE ORDERand they say they can'tdo anything. Actually,you can have this onefor anything beingwrong with an onlineorder.Can't findthepinpadpen.Customer walksup to paint desk,waits 0.0001second, then asksus to call a paintassociate."Can I checkout here?"(sometimeswith "I parkedon this side.")Orderglitchesout."Do youworkhere?"Call in forcurbsideinstead ofchecking in.Tool rentalwon't answertheir phone.Yelling over thewall that they'just have aquestion' whenwe're with othercustomers."Can I getadiscount?"Customer brings$100s worth ofproduct, claimsthey have noreceipt/it was agift."Do youknow howmuch moneyI spendhere?"Pro Deskwon't answertheir phone."Thewebsitesays youhave it."Customercomes inthroughthe exit.No receiptreturndenied."Why did Iget denied?"Customerthinkscomputer byexit is a selfcheckout.Phonesale.Pinpadfreezes/scangun doesn'twork."IsLesterhere?""Can I paymy accountwith giftcards?"Tell them toslide theircard, theyput in thechip.We can'tfind aspecialorder.Trying toreturntintedpaint.Call online for help withan ONLINE ORDERand they say they can'tdo anything. Actually,you can have this onefor anything beingwrong with an onlineorder.Can't findthepinpadpen.Customer walksup to paint desk,waits 0.0001second, then asksus to call a paintassociate."Can I checkout here?"(sometimeswith "I parkedon this side.")Orderglitchesout."Do youworkhere?"Call in forcurbsideinstead ofchecking in.Tool rentalwon't answertheir phone.Yelling over thewall that they'just have aquestion' whenwe're with othercustomers."Can I getadiscount?"

HD Service Desk Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Customer brings $100s worth of product, claims they have no receipt/it was a gift.
  2. "Do you know how much money I spend here?"
  3. Pro Desk won't answer their phone.
  4. "The website says you have it."
  5. Customer comes in through the exit.
  6. No receipt return denied. "Why did I get denied?"
  7. Customer thinks computer by exit is a self checkout.
  8. Phone sale.
  9. Pinpad freezes/scan gun doesn't work.
  10. "Is Lester here?"
  11. "Can I pay my account with gift cards?"
  12. Tell them to slide their card, they put in the chip.
  13. We can't find a special order.
  14. Trying to return tinted paint.
  15. Call online for help with an ONLINE ORDER and they say they can't do anything. Actually, you can have this one for anything being wrong with an online order.
  16. Can't find the pinpad pen.
  17. Customer walks up to paint desk, waits 0.0001 second, then asks us to call a paint associate.
  18. "Can I check out here?" (sometimes with "I parked on this side.")
  19. Order glitches out.
  20. "Do you work here?"
  21. Call in for curbside instead of checking in.
  22. Tool rental won't answer their phone.
  23. Yelling over the wall that they 'just have a question' when we're with other customers.
  24. "Can I get a discount?"