Orderglitchesout.Pro Deskwon't answertheir phone."Can I paymy accountwith giftcards?""Thewebsitesays youhave it."Call online for help withan ONLINE ORDERand they say they can'tdo anything. Actually,you can have this onefor anything beingwrong with an onlineorder.Pinpadfreezes/scangun doesn'twork."IsLesterhere?"Customer walksup to paint desk,waits 0.0001second, then asksus to call a paintassociate."Can I checkout here?"(sometimeswith "I parkedon this side.")Trying toreturntintedpaint.Tell them toslide theircard, theyput in thechip.Phonesale.Tool rentalwon't answertheir phone."Can I getadiscount?"Call in forcurbsideinstead ofchecking in.No receiptreturndenied."Why did Iget denied?"Customerthinkscomputer byexit is a selfcheckout.We can'tfind aspecialorder."Do youknow howmuch moneyI spendhere?"Can't findthepinpadpen.Yelling over thewall that they'just have aquestion' whenwe're with othercustomers."Do youworkhere?"Customer brings$100s worth ofproduct, claimsthey have noreceipt/it was agift.Customercomes inthroughthe exit.Orderglitchesout.Pro Deskwon't answertheir phone."Can I paymy accountwith giftcards?""Thewebsitesays youhave it."Call online for help withan ONLINE ORDERand they say they can'tdo anything. Actually,you can have this onefor anything beingwrong with an onlineorder.Pinpadfreezes/scangun doesn'twork."IsLesterhere?"Customer walksup to paint desk,waits 0.0001second, then asksus to call a paintassociate."Can I checkout here?"(sometimeswith "I parkedon this side.")Trying toreturntintedpaint.Tell them toslide theircard, theyput in thechip.Phonesale.Tool rentalwon't answertheir phone."Can I getadiscount?"Call in forcurbsideinstead ofchecking in.No receiptreturndenied."Why did Iget denied?"Customerthinkscomputer byexit is a selfcheckout.We can'tfind aspecialorder."Do youknow howmuch moneyI spendhere?"Can't findthepinpadpen.Yelling over thewall that they'just have aquestion' whenwe're with othercustomers."Do youworkhere?"Customer brings$100s worth ofproduct, claimsthey have noreceipt/it was agift.Customercomes inthroughthe exit.

HD Service Desk Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Order glitches out.
  2. Pro Desk won't answer their phone.
  3. "Can I pay my account with gift cards?"
  4. "The website says you have it."
  5. Call online for help with an ONLINE ORDER and they say they can't do anything. Actually, you can have this one for anything being wrong with an online order.
  6. Pinpad freezes/scan gun doesn't work.
  7. "Is Lester here?"
  8. Customer walks up to paint desk, waits 0.0001 second, then asks us to call a paint associate.
  9. "Can I check out here?" (sometimes with "I parked on this side.")
  10. Trying to return tinted paint.
  11. Tell them to slide their card, they put in the chip.
  12. Phone sale.
  13. Tool rental won't answer their phone.
  14. "Can I get a discount?"
  15. Call in for curbside instead of checking in.
  16. No receipt return denied. "Why did I get denied?"
  17. Customer thinks computer by exit is a self checkout.
  18. We can't find a special order.
  19. "Do you know how much money I spend here?"
  20. Can't find the pinpad pen.
  21. Yelling over the wall that they 'just have a question' when we're with other customers.
  22. "Do you work here?"
  23. Customer brings $100s worth of product, claims they have no receipt/it was a gift.
  24. Customer comes in through the exit.