"Do youworkhere?"Call in forcurbsideinstead ofchecking in.Customer brings$100s worth ofproduct, claimsthey have noreceipt/it was agift."Thewebsitesays youhave it."Customer walksup to paint desk,waits 0.0001second, then asksus to call a paintassociate.Tool rentalwon't answertheir phone."Can I paymy accountwith giftcards?"Pro Deskwon't answertheir phone."Do youknow howmuch moneyI spendhere?"Call online for help withan ONLINE ORDERand they say they can'tdo anything. Actually,you can have this onefor anything beingwrong with an onlineorder.Can't findthepinpadpen."Can I getadiscount?"Phonesale.Tell them toslide theircard, theyput in thechip.Pinpadfreezes/scangun doesn'twork.We can'tfind aspecialorder."Can I checkout here?"(sometimeswith "I parkedon this side.")No receiptreturndenied."Why did Iget denied?"Trying toreturntintedpaint.Customercomes inthroughthe exit.Yelling over thewall that they'just have aquestion' whenwe're with othercustomers.Customerthinkscomputer byexit is a selfcheckout.Orderglitchesout."IsLesterhere?""Do youworkhere?"Call in forcurbsideinstead ofchecking in.Customer brings$100s worth ofproduct, claimsthey have noreceipt/it was agift."Thewebsitesays youhave it."Customer walksup to paint desk,waits 0.0001second, then asksus to call a paintassociate.Tool rentalwon't answertheir phone."Can I paymy accountwith giftcards?"Pro Deskwon't answertheir phone."Do youknow howmuch moneyI spendhere?"Call online for help withan ONLINE ORDERand they say they can'tdo anything. Actually,you can have this onefor anything beingwrong with an onlineorder.Can't findthepinpadpen."Can I getadiscount?"Phonesale.Tell them toslide theircard, theyput in thechip.Pinpadfreezes/scangun doesn'twork.We can'tfind aspecialorder."Can I checkout here?"(sometimeswith "I parkedon this side.")No receiptreturndenied."Why did Iget denied?"Trying toreturntintedpaint.Customercomes inthroughthe exit.Yelling over thewall that they'just have aquestion' whenwe're with othercustomers.Customerthinkscomputer byexit is a selfcheckout.Orderglitchesout."IsLesterhere?"

HD Service Desk Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. "Do you work here?"
  2. Call in for curbside instead of checking in.
  3. Customer brings $100s worth of product, claims they have no receipt/it was a gift.
  4. "The website says you have it."
  5. Customer walks up to paint desk, waits 0.0001 second, then asks us to call a paint associate.
  6. Tool rental won't answer their phone.
  7. "Can I pay my account with gift cards?"
  8. Pro Desk won't answer their phone.
  9. "Do you know how much money I spend here?"
  10. Call online for help with an ONLINE ORDER and they say they can't do anything. Actually, you can have this one for anything being wrong with an online order.
  11. Can't find the pinpad pen.
  12. "Can I get a discount?"
  13. Phone sale.
  14. Tell them to slide their card, they put in the chip.
  15. Pinpad freezes/scan gun doesn't work.
  16. We can't find a special order.
  17. "Can I check out here?" (sometimes with "I parked on this side.")
  18. No receipt return denied. "Why did I get denied?"
  19. Trying to return tinted paint.
  20. Customer comes in through the exit.
  21. Yelling over the wall that they 'just have a question' when we're with other customers.
  22. Customer thinks computer by exit is a self checkout.
  23. Order glitches out.
  24. "Is Lester here?"