(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Customer does not have order info
Refuses to pay return shipping
Cat steps on keyboard
Call longer than 10 minutes
Customer talks over you or interrupts
Escalation
Sketchy Customer
Customer did NOT read listing
Callback DOESN'T answer
Customer refuses to give vehicle info
Funny customer
Did not get labels
CIT/MAX gets glitchy
Teach a customer to use technology
Customer flushes and does not wash hands
Customer doing something gross
Customer asks for tech/mechanic
Customer mad about damaged packaging
Arguing about tow mirrors
Customer cuts you off
"iT sAiD gUaRaNtEeD tO fIt"
Customer does not understand "NO"
Customer asks about store in their area
Crazy things in background
"Is that both?"
We loose a customer
"Can you see my cart?"
Same Day Delivery
Customer threatens you
Customer asks you to look at part
CDR tool is not working
Customer is sexist
Customer ordering food while on phone
Customer actually ordered elsewhere
Existing call on New Order line
Customer asks for INSANE exception
Customer threatens chargeback
"Clear Cache and Cookies"
Contact makes you late for break
Customer hung up
"Can I text you a picture?"
Customer sniffs their boogies up
Customer is eating
New Order on Existing Line
Customer needs to confirm with mechanic or someone else
Customer does NOT listen
Customer asks for "total with tax"
Tries to return order over a year old
"But I saw it online"
Customer threatens legal action
Customer calls you a pet name
Dead air call
Someone calls about applying
"Are bulbs included?"
PCIPal will not load
Mad about ESTIMATED delivery
Customer asking for someone else
Customer hits on you
Customer Cannot use PCIPal
Need more info
VPN issues
Customer says they know what they are talking about but doesn't
"You have a video for it"
Customer is lying
Customer curses you out
Customer is STUBBORN
Customer accuses us of being liars or scammers or sketchy
"Just charge the card on file"
Told to watch your numbers
"I need to speak to a man"
Customer calls part funny name (i.e. Cadillac converter)
Customer asks to drop -off return
RUUUUDE Customer
SYSTEM DOWN
Customer asks for discount
Customer hangs up before you answer
Customer does not believe you
Customer will not stop talking
Email Address ‘iS aLl LoWeR cAsE’
Signify Cancel
Customer refuses to do CDR
Customer keeps repeating the same thing
AWESOME CUSTOMER
Customer asks for more info on part we do not carry
Customer asks to tell you card number
Customer asks about pick -up option
Customer asks for something else after finishing call
