(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Customer hangs up before you answer
"Can I text you a picture?"
Customer Cannot use PCIPal
PCIPal will not load
Arguing about tow mirrors
Customer asks for INSANE exception
"I ordered the right parts"
Customer did NOT read listing
Customer cannot admit fault
Customer hits on you
Someone calls about applying
Tries to return order over a year old
"You have a video for it"
Teach a customer to use technology
Customer curses you out
"Can you see my cart?"
"iT sAiD gUaRaNtEeD tO fIt"
Customer does not understand "NO"
Customer is sexist
Customer calls you a pet name
Customer sniffs their boogies up
CDR tool is not working
"Are you married?"
"It's not my fault"
ManSplaining
Customer refuses to do CDR
Did not get labels
"Are bulbs included?"
Customer asking for someone else
Customer actually ordered elsewhere
Customer asks to drop -off return
"Is that both?"
Dead air call
Customer asks for tech/mechanic
Customer mad about damaged packaging
Customer does not believe you
Customer asks for more info on part we do not carry
Funny customer
Cat steps on keyboard
Mad about ESTIMATED delivery
Need more info
Customer says they know what they are talking about but doesn't
"I need to speak to a man"
Customer keeps repeating the same thing
Customer hung up
Sketchy Customer
VPN issues
Escalation
Customer asks about store in their area
Customer asks for something else after finishing call
Customer threatens chargeback
CIT/MAX gets glitchy
Customer will not stop talking
"I am a mechanic"
Customer needs to confirm with mechanic or someone else
Customer calls part funny name (i.e. Cadillac converter)
Told to watch your numbers
Customer is STUBBORN
Customer cuts you off
Customer is lying
Customer is eating
SYSTEM DOWN
Customer talks over you or interrupts
Crazy things in background
AWESOME CUSTOMER
Refuses to pay return shipping
"But I saw it online"
Customer mentions YouTube videos
Customer asks about pick -up option
Customer asks for "total with tax"
Customer threatens legal action
Callback DOESN'T answer
Customer ordering food while on phone
Existing call on New Order line
Customer asks you to look at part
Customer does not have order info
We loose a customer
Multiple customer on call
Customer asks you to hold
Customer threatens you
Customer asks to tell you card number
Customer asks for discount
Email Address ‘iS aLl LoWeR cAsE’
Same Day Delivery
Signify Cancel
New Order on Existing Line
Customer doing something gross
Contact makes you late for break
"Just charge the card on file"
Callback - No Answer
Customer refuses to give vehicle info
"Clear Cache and Cookies"
RUUUUDE Customer
Call longer than 10 minutes
Customer does NOT listen
Customer flushes and does not wash hands
Customer accuses us of being liars or scammers or sketchy
