(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Customer cuts you off
"Are bulbs included?"
"I am a mechanic"
Customer does NOT listen
ManSplaining
Customer is lying
Told to watch your numbers
Customer does not have order info
Mad about ESTIMATED delivery
Customer asks about pick -up option
Customer threatens chargeback
Customer threatens legal action
Customer says they know what they are talking about but doesn't
Customer calls part funny name (i.e. Cadillac converter)
New Order on Existing Line
We loose a customer
Customer hung up
"But I saw it online"
AWESOME CUSTOMER
"Clear Cache and Cookies"
Customer asks to tell you card number
Customer mentions YouTube videos
Customer hangs up before you answer
Arguing about tow mirrors
Email Address ‘iS aLl LoWeR cAsE’
Did not get labels
Sketchy Customer
Teach a customer to use technology
Customer asks about store in their area
Customer refuses to do CDR
Callback - No Answer
Existing call on New Order line
Customer asks you to look at part
VPN issues
Customer actually ordered elsewhere
"I need to speak to a man"
"Can I text you a picture?"
Customer asks for more info on part we do not carry
Customer will not stop talking
Customer threatens you
Customer asks for "total with tax"
Funny customer
Customer sniffs their boogies up
Same Day Delivery
SYSTEM DOWN
Customer ordering food while on phone
CDR tool is not working
Customer talks over you or interrupts
Customer asks you to hold
"I ordered the right parts"
Tries to return order over a year old
"iT sAiD gUaRaNtEeD tO fIt"
Escalation
Crazy things in background
Customer asking for someone else
Customer is sexist
RUUUUDE Customer
PCIPal will not load
Signify Cancel
CIT/MAX gets glitchy
Customer needs to confirm with mechanic or someone else
Callback DOESN'T answer
Customer asks for discount
Customer mad about damaged packaging
Customer asks for something else after finishing call
Customer is eating
Customer calls you a pet name
Customer Cannot use PCIPal
Cat steps on keyboard
Customer does not understand "NO"
Customer accuses us of being liars or scammers or sketchy
