(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
33
34
35
36
37
38
39
40
41
42
43
44
45
46
47
48
49
50
51
52
53
54
55
56
57
58
59
60
61
62
63
64
65
66
67
68
69
70
71
72
73
74
75
76
77
78
79
80
81
82
83
84
85
86
87
88
89
90
91
92
93
94
95
96
97
Customer refuses to give vehicle info
Customer asks about pick -up option
Sketchy Customer
Customer hung up
Customer says they know what they are talking about but doesn't
Teach a customer to use technology
Customer Cannot use PCIPal
Customer flushes and does not wash hands
"You have a video for it"
Customer asking for someone else
Told to watch your numbers
Arguing about tow mirrors
"Can I text you a picture?"
Customer is sexist
Call longer than 10 minutes
"I ordered the right parts"
Need more info
Customer asks about store in their area
Customer mad about damaged packaging
Customer ordering food while on phone
Customer doing something gross
Customer asks to drop -off return
Customer does not understand "NO"
RUUUUDE Customer
Customer asks for something else after finishing call
Customer threatens legal action
SYSTEM DOWN
Callback - No Answer
VPN issues
Mad about ESTIMATED delivery
Contact makes you late for break
Tries to return order over a year old
CDR tool is not working
CIT/MAX gets glitchy
Customer threatens chargeback
Escalation
New Order on Existing Line
Customer actually ordered elsewhere
Customer asks for more info on part we do not carry
Customer asks you to look at part
Customer accuses us of being liars or scammers or sketchy
Customer calls you a pet name
Callback DOESN'T answer
Customer is STUBBORN
Same Day Delivery
Customer is eating
Customer asks for INSANE exception
Customer asks you to hold
Customer mentions YouTube videos
Customer is lying
Customer does not have order info
Customer curses you out
Customer hits on you
Customer asks for "total with tax"
Existing call on New Order line
Multiple customer on call
Customer cannot admit fault
ManSplaining
"But I saw it online"
We loose a customer
Cat steps on keyboard
"Clear Cache and Cookies"
Customer keeps repeating the same thing
Refuses to pay return shipping
"iT sAiD gUaRaNtEeD tO fIt"
AWESOME CUSTOMER
Customer refuses to do CDR
PCIPal will not load
Customer needs to confirm with mechanic or someone else
Customer hangs up before you answer
Customer threatens you
Customer cuts you off
"I am a mechanic"
Funny customer
Email Address ‘iS aLl LoWeR cAsE’
Signify Cancel
"Just charge the card on file"
Did not get labels
Customer asks for discount
Customer talks over you or interrupts
"Are you married?"
Crazy things in background
"Can you see my cart?"
Customer did NOT read listing
Customer sniffs their boogies up
"It's not my fault"
Customer will not stop talking
"I need to speak to a man"
"Are bulbs included?"
Customer asks to tell you card number
Customer asks for tech/mechanic
"Is that both?"
Dead air call
Customer calls part funny name (i.e. Cadillac converter)
