(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Callback DOESN'T answer
Customer will not stop talking
Customer asks for more info on part we do not carry
Callback - No Answer
"Can I text you a picture?"
SYSTEM DOWN
Customer is eating
RUUUUDE Customer
Customer calls part funny name (i.e. Cadillac converter)
Customer does not understand "NO"
AWESOME CUSTOMER
Did not get labels
Customer is lying
CIT/MAX gets glitchy
VPN issues
"Are you married?"
Customer asks for "total with tax"
Customer threatens legal action
Customer cuts you off
Customer needs to confirm with mechanic or someone else
Customer ordering food while on phone
Customer refuses to do CDR
Customer hangs up before you answer
"Clear Cache and Cookies"
Customer asks to tell you card number
Customer asks for INSANE exception
Customer calls you a pet name
ManSplaining
"I need to speak to a man"
Customer accuses us of being liars or scammers or sketchy
"It's not my fault"
Customer asks to drop -off return
Customer asks you to hold
"Are bulbs included?"
Customer refuses to give vehicle info
Crazy things in background
Teach a customer to use technology
Customer is sexist
Tries to return order over a year old
CDR tool is not working
Customer does not have order info
Customer threatens chargeback
Refuses to pay return shipping
Customer did NOT read listing
Dead air call
Contact makes you late for break
Customer keeps repeating the same thing
Customer hung up
Customer asks for tech/mechanic
"You have a video for it"
Signify Cancel
Customer actually ordered elsewhere
PCIPal will not load
Someone calls about applying
Customer mad about damaged packaging
Funny customer
Multiple customer on call
Customer mentions YouTube videos
We loose a customer
Escalation
Cat steps on keyboard
Customer talks over you or interrupts
"Just charge the card on file"
Existing call on New Order line
"I ordered the right parts"
Mad about ESTIMATED delivery
Email Address ‘iS aLl LoWeR cAsE’
Customer does not believe you
Sketchy Customer
Customer asks for discount
Customer threatens you
Customer asks about pick -up option
New Order on Existing Line
Need more info
Customer Cannot use PCIPal
Call longer than 10 minutes
Told to watch your numbers
Customer does NOT listen
"Is that both?"
Customer hits on you
Customer doing something gross
Customer is STUBBORN
Customer asks you to look at part
"Can you see my cart?"
Customer cannot admit fault
Customer asking for someone else
Arguing about tow mirrors
Same Day Delivery
"I am a mechanic"
Customer asks about store in their area
"iT sAiD gUaRaNtEeD tO fIt"
"But I saw it online"
Customer says they know what they are talking about but doesn't
Customer asks for something else after finishing call
