(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Customer hits on you
"It's not my fault"
Customer cannot admit fault
SYSTEM DOWN
Customer asks for "total with tax"
Customer does not understand "NO"
Customer mad about damaged packaging
Customer sniffs their boogies up
Customer does not believe you
Customer asks for more info on part we do not carry
"Can I text you a picture?"
Did not get labels
Dead air call
Email Address ‘iS aLl LoWeR cAsE’
Customer accuses us of being liars or scammers or sketchy
Customer calls part funny name (i.e. Cadillac converter)
"I need to speak to a man"
Contact makes you late for break
ManSplaining
Sketchy Customer
"I ordered the right parts"
Customer ordering food while on phone
Customer cuts you off
Customer refuses to do CDR
Customer asks you to look at part
Call longer than 10 minutes
Customer did NOT read listing
VPN issues
Refuses to pay return shipping
Customer doing something gross
Customer asks for INSANE exception
Need more info
Customer needs to confirm with mechanic or someone else
Tries to return order over a year old
Customer does not have order info
Customer threatens you
Customer curses you out
Escalation
Customer talks over you or interrupts
Customer asks you to hold
AWESOME CUSTOMER
Customer hung up
Customer asking for someone else
RUUUUDE Customer
Callback DOESN'T answer
Signify Cancel
Funny customer
Callback - No Answer
Same Day Delivery
Customer calls you a pet name
"Are you married?"
CDR tool is not working
Customer actually ordered elsewhere
Crazy things in background
Customer does NOT listen
Customer asks to drop -off return
Customer refuses to give vehicle info
"iT sAiD gUaRaNtEeD tO fIt"
Mad about ESTIMATED delivery
New Order on Existing Line
Someone calls about applying
Customer flushes and does not wash hands
We loose a customer
Customer asks about store in their area
"You have a video for it"
"Is that both?"
Teach a customer to use technology
Cat steps on keyboard
"Are bulbs included?"
Customer is lying
Customer asks for discount
Customer is STUBBORN
"But I saw it online"
"Can you see my cart?"
Customer asks to tell you card number
Arguing about tow mirrors
"Clear Cache and Cookies"
Multiple customer on call
Customer is eating
Customer will not stop talking
"I am a mechanic"
Told to watch your numbers
Customer hangs up before you answer
Customer says they know what they are talking about but doesn't
Customer threatens legal action
"Just charge the card on file"
Customer Cannot use PCIPal
PCIPal will not load
CIT/MAX gets glitchy
Customer threatens chargeback
Existing call on New Order line
Customer keeps repeating the same thing
Customer asks for tech/mechanic
Customer is sexist
Customer asks about pick -up option
Customer mentions YouTube videos
Customer asks for something else after finishing call