(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Escalation
"But I saw it online"
"Is that both?"
Customer hits on you
Customer doing something gross
CIT/MAX gets glitchy
Callback - No Answer
"Clear Cache and Cookies"
Cat steps on keyboard
"It's not my fault"
Customer sniffs their boogies up
Customer mentions YouTube videos
"You have a video for it"
Customer is eating
Customer asks you to look at part
Customer does not have order info
Signify Cancel
Customer mad about damaged packaging
"I ordered the right parts"
Customer asks you to hold
New Order on Existing Line
Multiple customer on call
Mad about ESTIMATED delivery
Customer refuses to give vehicle info
Email Address ‘iS aLl LoWeR cAsE’
Customer asks about pick -up option
Told to watch your numbers
Customer hung up
"Can I text you a picture?"
Customer will not stop talking
SYSTEM DOWN
Customer does NOT listen
ManSplaining
Customer asks for tech/mechanic
Call longer than 10 minutes
Someone calls about applying
Customer did NOT read listing
"Are you married?"
Customer threatens legal action
Same Day Delivery
Did not get labels
Teach a customer to use technology
Customer is lying
Crazy things in background
Customer asks about store in their area
Customer keeps repeating the same thing
"I need to speak to a man"
Customer ordering food while on phone
Customer threatens you
Customer actually ordered elsewhere
Customer talks over you or interrupts
RUUUUDE Customer
Customer asking for someone else
Contact makes you late for break
Customer asks for more info on part we do not carry
Customer asks to drop -off return
Customer calls you a pet name
Customer curses you out
Need more info
Customer asks for discount
"iT sAiD gUaRaNtEeD tO fIt"
"I am a mechanic"
Customer is STUBBORN
Tries to return order over a year old
We loose a customer
Customer hangs up before you answer
Customer cannot admit fault
Funny customer
Arguing about tow mirrors
Customer refuses to do CDR
PCIPal will not load
Customer needs to confirm with mechanic or someone else
Customer does not believe you
Refuses to pay return shipping
Customer cuts you off
Sketchy Customer
Customer is sexist
"Are bulbs included?"
Dead air call
"Can you see my cart?"
"Just charge the card on file"
Customer Cannot use PCIPal
Callback DOESN'T answer
Existing call on New Order line
CDR tool is not working
Customer asks for "total with tax"
Customer says they know what they are talking about but doesn't
Customer asks to tell you card number
Customer asks for INSANE exception
Customer threatens chargeback
Customer flushes and does not wash hands
Customer does not understand "NO"
VPN issues
AWESOME CUSTOMER
Customer accuses us of being liars or scammers or sketchy
Customer asks for something else after finishing call
Customer calls part funny name (i.e. Cadillac converter)
