(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Customer sniffs their boogies up
Did not get labels
"You have a video for it"
Customer threatens you
CIT/MAX gets glitchy
Customer flushes and does not wash hands
Arguing about tow mirrors
Customer refuses to give vehicle info
Tries to return order over a year old
Told to watch your numbers
RUUUUDE Customer
"I need to speak to a man"
Customer asks about pick -up option
Crazy things in background
Customer did NOT read listing
"Just charge the card on file"
Customer asks about store in their area
Funny customer
Refuses to pay return shipping
PCIPal will not load
Customer curses you out
Customer mad about damaged packaging
Sketchy Customer
AWESOME CUSTOMER
"Can I text you a picture?"
Customer talks over you or interrupts
Customer hits on you
Customer asking for someone else
Callback - No Answer
Customer doing something gross
Existing call on New Order line
ManSplaining
Escalation
Customer hung up
Customer Cannot use PCIPal
Customer keeps repeating the same thing
We loose a customer
Customer threatens legal action
Customer does not have order info
New Order on Existing Line
"Are bulbs included?"
Customer asks you to look at part
Customer asks for "total with tax"
Customer asks to tell you card number
Contact makes you late for break
Customer cannot admit fault
Customer hangs up before you answer
Customer asks for INSANE exception
Call longer than 10 minutes
Same Day Delivery
Customer refuses to do CDR
"Can you see my cart?"
Customer does not understand "NO"
Customer asks to drop -off return
Signify Cancel
Customer actually ordered elsewhere
Customer asks for something else after finishing call
VPN issues
Customer needs to confirm with mechanic or someone else
Customer calls part funny name (i.e. Cadillac converter)
Customer will not stop talking
Customer threatens chargeback
Customer mentions YouTube videos
Customer is STUBBORN
SYSTEM DOWN
Customer does not believe you
Customer calls you a pet name
"It's not my fault"
"Is that both?"
Callback DOESN'T answer
Customer is sexist
"Clear Cache and Cookies"
Mad about ESTIMATED delivery
Customer is eating
Customer asks you to hold
Customer does NOT listen
Need more info
Multiple customer on call
Customer asks for discount
Customer is lying
Email Address ‘iS aLl LoWeR cAsE’
Customer accuses us of being liars or scammers or sketchy
CDR tool is not working
Customer asks for more info on part we do not carry
"I am a mechanic"
Dead air call
"But I saw it online"
Teach a customer to use technology
Cat steps on keyboard
"Are you married?"
Customer says they know what they are talking about but doesn't