(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Customer threatens you
Customer doing something gross
VPN issues
Customer calls you a pet name
"But I saw it online"
"Clear Cache and Cookies"
Customer asks to drop -off return
Customer is eating
"iT sAiD gUaRaNtEeD tO fIt"
Customer is STUBBORN
Customer accuses us of being liars or scammers or sketchy
Crazy things in background
PCIPal will not load
"Just charge the card on file"
Customer does not have order info
Signify Cancel
Customer refuses to do CDR
"I am a mechanic"
Customer asks for something else after finishing call
Customer mentions YouTube videos
New Order on Existing Line
Customer threatens legal action
Refuses to pay return shipping
CIT/MAX gets glitchy
Customer calls part funny name (i.e. Cadillac converter)
Customer flushes and does not wash hands
Customer needs to confirm with mechanic or someone else
Customer mad about damaged packaging
Sketchy Customer
Need more info
Did not get labels
"You have a video for it"
Customer asks you to look at part
Customer says they know what they are talking about but doesn't
Customer will not stop talking
Customer ordering food while on phone
"Is that both?"
Callback - No Answer
Customer threatens chargeback
Mad about ESTIMATED delivery
"I need to speak to a man"
Contact makes you late for break
Customer asks about pick -up option
Customer does not understand "NO"
"I ordered the right parts"
Customer hung up
Customer asks for INSANE exception
Someone calls about applying
RUUUUDE Customer
Arguing about tow mirrors
Customer actually ordered elsewhere
"Can I text you a picture?"
Customer asks for "total with tax"
Teach a customer to use technology
Customer refuses to give vehicle info
SYSTEM DOWN
Customer curses you out
Customer asks for more info on part we do not carry