(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Contact makes you late for break
"Is that both?"
Customer asks you to look at part
"I need to speak to a man"
Need more info
"You have a video for it"
Customer asks for INSANE exception
Customer is STUBBORN
"Can you see my cart?"
Email Address ‘iS aLl LoWeR cAsE’
Callback DOESN'T answer
"Are you married?"
Customer accuses us of being liars or scammers or sketchy
Customer hangs up before you answer
Customer asks for something else after finishing call
Arguing about tow mirrors
Customer calls you a pet name
Customer cannot admit fault
Customer asks for more info on part we do not carry
Customer asks for tech/mechanic
Customer hung up
Customer curses you out
"Just charge the card on file"
Customer calls part funny name (i.e. Cadillac converter)
Sketchy Customer
PCIPal will not load
CDR tool is not working
Signify Cancel
"It's not my fault"
Customer hits on you
Customer refuses to do CDR
SYSTEM DOWN
"Can I text you a picture?"
Escalation
Customer does not understand "NO"
Customer does not believe you
Same Day Delivery
Mad about ESTIMATED delivery
"Clear Cache and Cookies"
CIT/MAX gets glitchy
Customer says they know what they are talking about but doesn't
We loose a customer
Customer Cannot use PCIPal
Customer does NOT listen
Someone calls about applying
Teach a customer to use technology
Customer asks to drop -off return
Customer keeps repeating the same thing
Customer cuts you off
"Are bulbs included?"
Customer did NOT read listing
AWESOME CUSTOMER
Callback - No Answer
Customer mad about damaged packaging
Customer threatens you
Customer threatens chargeback
"But I saw it online"
Customer asks about store in their area
ManSplaining
Existing call on New Order line
Customer is sexist
VPN issues
Customer asks for discount
New Order on Existing Line
"I ordered the right parts"
Customer asks to tell you card number
Customer is eating
Customer asks about pick -up option
Refuses to pay return shipping
Dead air call
RUUUUDE Customer
Call longer than 10 minutes
Customer actually ordered elsewhere
Customer asks you to hold
Cat steps on keyboard
Customer needs to confirm with mechanic or someone else