"I assureyou I'll trymybest...""RestassuredMr./Mrs...""I am sorryto hearabot yourloss...""I cancertainlyappreciate...""Let's seeif we cansolve thistogether...""All youneed todo is...""I hear yourfrustration...""I canimagine howfrustrating...""To avoidsimilarinconviencein thefuture...""I wouldsuggest...""I canhear howupset youare...""I willensurethat.."I understantwhy this is aconcern...""I cannotimagine howupsettingthis is...""we don't liketo see ourcustomersupset...""I know howconfusing itmust bewhen...""I wouldbe happyto helpwith...""What Ican do foryou rightnow is...""I'msorry tohear...""Let's seewhat wecan do...""I'm gladyou calledtoday...""I'msorry tohear...""I wouldbe upsetabout thattoo...""I wouldbe happyto assistyou...""I assureyou I'll trymybest...""RestassuredMr./Mrs...""I am sorryto hearabot yourloss...""I cancertainlyappreciate...""Let's seeif we cansolve thistogether...""All youneed todo is...""I hear yourfrustration...""I canimagine howfrustrating...""To avoidsimilarinconviencein thefuture...""I wouldsuggest...""I canhear howupset youare...""I willensurethat.."I understantwhy this is aconcern...""I cannotimagine howupsettingthis is...""we don't liketo see ourcustomersupset...""I know howconfusing itmust bewhen...""I wouldbe happyto helpwith...""What Ican do foryou rightnow is...""I'msorry tohear...""Let's seewhat wecan do...""I'm gladyou calledtoday...""I'msorry tohear...""I wouldbe upsetabout thattoo...""I wouldbe happyto assistyou..."

Active Listening Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
  1. "I assure you I'll try my best..."
  2. "Rest assured Mr./Mrs..."
  3. "I am sorry to hear abot your loss..."
  4. "I can certainly appreciate..."
  5. "Let's see if we can solve this together..."
  6. "All you need to do is..."
  7. "I hear your frustration..."
  8. "I can imagine how frustrating..."
  9. "To avoid similar inconvience in the future..."
  10. "I would suggest..."
  11. "I can hear how upset you are..."
  12. "I will ensure that.."
  13. I understant why this is a concern..."
  14. "I cannot imagine how upsetting this is..."
  15. "we don't like to see our customers upset..."
  16. "I know how confusing it must be when..."
  17. "I would be happy to help with..."
  18. "What I can do for you right now is..."
  19. "I'm sorry to hear..."
  20. "Let's see what we can do..."
  21. "I'm glad you called today..."
  22. "I'm sorry to hear..."
  23. "I would be upset about that too..."
  24. "I would be happy to assist you..."