"I assureyou I'll trymybest...""Let's seeif we cansolve thistogether...""I canimagine howfrustrating...""I canhear howupset youare...""I'm gladyou calledtoday...""I'msorry tohear...""I wouldsuggest...""Let's seewhat wecan do...""I am sorryto hearabot yourloss...""I cannotimagine howupsettingthis is..."I understantwhy this is aconcern...""I wouldbe happyto helpwith...""I cancertainlyappreciate...""I'msorry tohear...""All youneed todo is...""To avoidsimilarinconviencein thefuture...""What Ican do foryou rightnow is...""I know howconfusing itmust bewhen...""I wouldbe happyto assistyou...""we don't liketo see ourcustomersupset...""I wouldbe upsetabout thattoo...""I hear yourfrustration...""I willensurethat..""RestassuredMr./Mrs...""I assureyou I'll trymybest...""Let's seeif we cansolve thistogether...""I canimagine howfrustrating...""I canhear howupset youare...""I'm gladyou calledtoday...""I'msorry tohear...""I wouldsuggest...""Let's seewhat wecan do...""I am sorryto hearabot yourloss...""I cannotimagine howupsettingthis is..."I understantwhy this is aconcern...""I wouldbe happyto helpwith...""I cancertainlyappreciate...""I'msorry tohear...""All youneed todo is...""To avoidsimilarinconviencein thefuture...""What Ican do foryou rightnow is...""I know howconfusing itmust bewhen...""I wouldbe happyto assistyou...""we don't liketo see ourcustomersupset...""I wouldbe upsetabout thattoo...""I hear yourfrustration...""I willensurethat..""RestassuredMr./Mrs..."

Active Listening Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. "I assure you I'll try my best..."
  2. "Let's see if we can solve this together..."
  3. "I can imagine how frustrating..."
  4. "I can hear how upset you are..."
  5. "I'm glad you called today..."
  6. "I'm sorry to hear..."
  7. "I would suggest..."
  8. "Let's see what we can do..."
  9. "I am sorry to hear abot your loss..."
  10. "I cannot imagine how upsetting this is..."
  11. I understant why this is a concern..."
  12. "I would be happy to help with..."
  13. "I can certainly appreciate..."
  14. "I'm sorry to hear..."
  15. "All you need to do is..."
  16. "To avoid similar inconvience in the future..."
  17. "What I can do for you right now is..."
  18. "I know how confusing it must be when..."
  19. "I would be happy to assist you..."
  20. "we don't like to see our customers upset..."
  21. "I would be upset about that too..."
  22. "I hear your frustration..."
  23. "I will ensure that.."
  24. "Rest assured Mr./Mrs..."