(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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"You have a video for it"
Sketchy Customer
Customer cannot admit fault
Contact makes you late for break
Customer mentions YouTube videos
Customer is STUBBORN
Customer mad about damaged packaging
"Is that both?"
Customer asks for something else after finishing call
Customer asks for discount
Callback DOESN'T answer
Told to watch your numbers
"Clear Cache and Cookies"
Multiple customer on call
Cat steps on keyboard
Email Address ‘iS aLl LoWeR cAsE’
Someone calls about applying
Customer asks about pick -up option
ManSplaining
Customer ordering food while on phone
"Are bulbs included?"
Customer accuses us of being liars or scammers or sketchy
Customer refuses to do CDR
"But I saw it online"
Customer says they know what they are talking about but doesn't
Customer asking for someone else
Customer does not believe you
Customer is sexist
Customer will not stop talking
Customer asks to drop -off return
Dead air call
Customer did NOT read listing
Did not get labels
Tries to return order over a year old
"It's not my fault"
Customer calls part funny name (i.e. Cadillac converter)
Customer threatens legal action
RUUUUDE Customer
Callback - No Answer
Customer asks for more info on part we do not carry
Customer talks over you or interrupts
CDR tool is not working
We loose a customer
Customer actually ordered elsewhere
"I ordered the right parts"
Customer hangs up before you answer
Customer does not have order info
"Are you married?"
Customer refuses to give vehicle info
Mad about ESTIMATED delivery
Customer calls you a pet name
VPN issues
Funny customer
Customer flushes and does not wash hands
Customer doing something gross
"Can I text you a picture?"
Teach a customer to use technology
PCIPal will not load
"iT sAiD gUaRaNtEeD tO fIt"
Customer sniffs their boogies up
Refuses to pay return shipping
Customer threatens chargeback
Customer hung up
Customer does NOT listen
Customer asks about store in their area
Customer is lying
"Can you see my cart?"
Customer needs to confirm with mechanic or someone else