(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Same Day Delivery
PCIPal will not load
Contact makes you late for break
Customer cannot admit fault
Customer refuses to give vehicle info
Customer is STUBBORN
Funny customer
Customer talks over you or interrupts
Crazy things in background
Customer ordering food while on phone
"You have a video for it"
Customer asks you to look at part
AWESOME CUSTOMER
"I am a mechanic"
Customer does not have order info
Customer threatens you
Customer curses you out
Customer accuses us of being liars or scammers or sketchy
Customer keeps repeating the same thing
SYSTEM DOWN
"Just charge the card on file"
"I ordered the right parts"
"I need to speak to a man"
Customer is eating
Customer mentions YouTube videos
"Are bulbs included?"
Teach a customer to use technology
Customer flushes and does not wash hands
Customer asks for something else after finishing call
Cat steps on keyboard
Multiple customer on call
Customer did NOT read listing
"Are you married?"
Customer cuts you off
"It's not my fault"
Customer asks to drop -off return
Customer is sexist
Dead air call
"iT sAiD gUaRaNtEeD tO fIt"
Sketchy Customer
Customer actually ordered elsewhere
"Can you see my cart?"
Need more info
Customer asks for "total with tax"
Customer hung up
Customer hangs up before you answer
New Order on Existing Line
"But I saw it online"
Escalation
Someone calls about applying
Customer asks you to hold
Customer sniffs their boogies up
Customer refuses to do CDR
Tries to return order over a year old
Customer asks for INSANE exception
Did not get labels
Customer asks for tech/mechanic
Customer will not stop talking
Customer threatens chargeback
Arguing about tow mirrors
Customer is lying
"Can I text you a picture?"
Callback - No Answer
Call longer than 10 minutes
Customer needs to confirm with mechanic or someone else
VPN issues
ManSplaining
Customer calls part funny name (i.e. Cadillac converter)
CIT/MAX gets glitchy
"Is that both?"
Customer says they know what they are talking about but doesn't
Customer calls you a pet name
Customer Cannot use PCIPal
Customer asks about store in their area
Email Address ‘iS aLl LoWeR cAsE’
CDR tool is not working
Customer asks about pick -up option
Customer doing something gross
Customer does NOT listen
Customer does not understand "NO"
"Clear Cache and Cookies"
RUUUUDE Customer
Customer mad about damaged packaging
Callback DOESN'T answer
Customer hits on you
Customer does not believe you
Customer asking for someone else
Refuses to pay return shipping
We loose a customer
Mad about ESTIMATED delivery
Customer asks to tell you card number
Customer threatens legal action
Customer asks for more info on part we do not carry
