(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Customer does not believe you
Teach a customer to use technology
Customer is lying
Customer doing something gross
Funny customer
SYSTEM DOWN
Customer will not stop talking
Customer Cannot use PCIPal
Customer hits on you
Multiple customer on call
Customer asks for discount
CIT/MAX gets glitchy
Customer is sexist
Customer talks over you or interrupts
Customer hangs up before you answer
ManSplaining
Customer is eating
CDR tool is not working
"I am a mechanic"
"iT sAiD gUaRaNtEeD tO fIt"
Customer actually ordered elsewhere
PCIPal will not load
Customer sniffs their boogies up
Customer mentions YouTube videos
Tries to return order over a year old
Customer ordering food while on phone
Customer says they know what they are talking about but doesn't
Customer calls part funny name (i.e. Cadillac converter)
Cat steps on keyboard
Customer asks for INSANE exception
Refuses to pay return shipping
Did not get labels
Callback DOESN'T answer
Customer asks for more info on part we do not carry
Email Address ‘iS aLl LoWeR cAsE’
"Just charge the card on file"
"Clear Cache and Cookies"
Call longer than 10 minutes
Customer asks to drop -off return
Sketchy Customer
Customer does not have order info
"It's not my fault"
Same Day Delivery
"But I saw it online"
Customer mad about damaged packaging
Mad about ESTIMATED delivery
"You have a video for it"
Customer does not understand "NO"
Signify Cancel
"Can I text you a picture?"
Existing call on New Order line
Customer asks you to look at part
"Can you see my cart?"
We loose a customer
RUUUUDE Customer
Customer hung up
Customer asks for "total with tax"
Customer calls you a pet name
"Are you married?"
Customer accuses us of being liars or scammers or sketchy
Customer threatens chargeback
Callback - No Answer
Need more info
Customer keeps repeating the same thing
New Order on Existing Line
Customer did NOT read listing
Customer cannot admit fault
AWESOME CUSTOMER
Arguing about tow mirrors
Told to watch your numbers
"Is that both?"
Customer curses you out
VPN issues
Customer asking for someone else
Customer asks about pick -up option
Customer is STUBBORN
Crazy things in background
Contact makes you late for break
Customer asks you to hold
Escalation
Customer cuts you off
Customer does NOT listen
"I need to speak to a man"
Dead air call
Customer refuses to do CDR
Customer needs to confirm with mechanic or someone else
Someone calls about applying
Customer threatens legal action
"I ordered the right parts"
"Are bulbs included?"
Customer flushes and does not wash hands
Customer asks to tell you card number
Customer refuses to give vehicle info
Customer asks for tech/mechanic
Customer asks for something else after finishing call
