“We are grateful wetried Prime MeridianBank and had theopportunity toexperience theirwonderful service!”We valueravingfansLoanclosinggiftsHospitalitydoesn’trequire extrapeopleHospitalianschange howothers feelHospitality: Thefriendly, generousreception andentertainment ofguests, visitors, orstrangersWe roll.We arefluid.Every client,and everyteammate,has a story.Including you.Hospitality --how youmakesomeonefeelClientappreciationeventsOthersshould“feelvalued”Hospitalitycreates arelationshipbetween guestand host“Awesomebank ... thatprovideshonest andgreat service!”Hospitality isthe “secretweapon” weall need toengage inWelcome basketsare the Bank’s wayto help new teammembers andclients feel valuedWe areclient-focusedService --what youdo forsomeoneCultureis whoyou areWe strive tobe “theChick-fil-A ofbanking.”“The whole team… has been great… communicationand service hasbeen over the top.”Hospitality isaboutlooking OUTinstead oflooking INEvery oneof us cando greathospitalityOthersshould “feelappreciated”Reminder:Clients arewhy wehave jobsIf we cannotroll or be fluid,we do ourbest tocommunicate.Hospitalianscreate goodexperiencesBe aHospitalianExhibitingHospitalityis free“… received thebest and mostfriendly serviceone could asfor in a bank.”Always offerour guestscookies,coffee, andwaterBrand ishow youare seenService andHospitalityare not thesame thingPracticehospitality365 daysa year“This bank …[has] unrivaledservice. Thankyou so muchPrime Meridian!”Othersshould“feellistened to”Othersshould‘feelrefreshed”Greet allthat enterourlobbies“We are grateful wetried Prime MeridianBank and had theopportunity toexperience theirwonderful service!”We valueravingfansLoanclosinggiftsHospitalitydoesn’trequire extrapeopleHospitalianschange howothers feelHospitality: Thefriendly, generousreception andentertainment ofguests, visitors, orstrangersWe roll.We arefluid.Every client,and everyteammate,has a story.Including you.Hospitality --how youmakesomeonefeelClientappreciationeventsOthersshould“feelvalued”Hospitalitycreates arelationshipbetween guestand host“Awesomebank ... thatprovideshonest andgreat service!”Hospitality isthe “secretweapon” weall need toengage inWelcome basketsare the Bank’s wayto help new teammembers andclients feel valuedWe areclient-focusedService --what youdo forsomeoneCultureis whoyou areWe strive tobe “theChick-fil-A ofbanking.”“The whole team… has been great… communicationand service hasbeen over the top.”Hospitality isaboutlooking OUTinstead oflooking INEvery oneof us cando greathospitalityOthersshould “feelappreciated”Reminder:Clients arewhy wehave jobsIf we cannotroll or be fluid,we do ourbest tocommunicate.Hospitalianscreate goodexperiencesBe aHospitalianExhibitingHospitalityis free“… received thebest and mostfriendly serviceone could asfor in a bank.”Always offerour guestscookies,coffee, andwaterBrand ishow youare seenService andHospitalityare not thesame thingPracticehospitality365 daysa year“This bank …[has] unrivaledservice. Thankyou so muchPrime Meridian!”Othersshould“feellistened to”Othersshould‘feelrefreshed”Greet allthat enterourlobbies

Hospitality Total Touch Round 3 - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. “We are grateful we tried Prime Meridian Bank and had the opportunity to experience their wonderful service!”
  2. We value raving fans
  3. Loan closing gifts
  4. Hospitality doesn’t require extra people
  5. Hospitalians change how others feel
  6. Hospitality: The friendly, generous reception and entertainment of guests, visitors, or strangers
  7. We roll. We are fluid.
  8. Every client, and every teammate, has a story. Including you.
  9. Hospitality -- how you make someone feel
  10. Client appreciation events
  11. Others should “feel valued”
  12. Hospitality creates a relationship between guest and host
  13. “Awesome bank ... that provides honest and great service!”
  14. Hospitality is the “secret weapon” we all need to engage in
  15. Welcome baskets are the Bank’s way to help new team members and clients feel valued
  16. We are client-focused
  17. Service -- what you do for someone
  18. Culture is who you are
  19. We strive to be “the Chick-fil-A of banking.”
  20. “The whole team … has been great … communication and service has been over the top.”
  21. Hospitality is about looking OUT instead of looking IN
  22. Every one of us can do great hospitality
  23. Others should “feel appreciated”
  24. Reminder: Clients are why we have jobs
  25. If we cannot roll or be fluid, we do our best to communicate.
  26. Hospitalians create good experiences
  27. Be a Hospitalian
  28. Exhibiting Hospitality is free
  29. “… received the best and most friendly service one could as for in a bank.”
  30. Always offer our guests cookies, coffee, and water
  31. Brand is how you are seen
  32. Service and Hospitality are not the same thing
  33. Practice hospitality 365 days a year
  34. “This bank …[has] unrivaled service. Thank you so much Prime Meridian!”
  35. Others should “feel listened to”
  36. Others should ‘feel refreshed”
  37. Greet all that enter our lobbies