Hospitalitycreates arelationshipbetween guestand hostService --what youdo forsomeoneBrand ishow youare seenLoanclosinggifts“The whole team… has been great… communicationand service hasbeen over the top.”Always offerour guestscookies,coffee, andwaterEvery oneof us cando greathospitalityReminder:Clients arewhy wehave jobsHospitality isaboutlooking OUTinstead oflooking IN“Awesomebank ... thatprovideshonest andgreat service!”ExhibitingHospitalityis freeIf we cannotroll or be fluid,we do ourbest tocommunicate.Othersshould“feellistened to”Welcome basketsare the Bank’s wayto help new teammembers andclients feel valuedHospitalitydoesn’trequire extrapeoplePracticehospitality365 daysa year“This bank …[has] unrivaledservice. Thankyou so muchPrime Meridian!”Othersshould “feelappreciated”Othersshould‘feelrefreshed”Cultureis whoyou areWe roll.We arefluid.Hospitalianschange howothers feelService andHospitalityare not thesame thingClientappreciationevents“We are grateful wetried Prime MeridianBank and had theopportunity toexperience theirwonderful service!”Every client,and everyteammate,has a story.Including you.Be aHospitalianGreet allthat enterourlobbiesHospitality --how youmakesomeonefeelWe strive tobe “theChick-fil-A ofbanking.”We areclient-focusedHospitality: Thefriendly, generousreception andentertainment ofguests, visitors, orstrangersWe valueravingfansOthersshould“feelvalued”“… received thebest and mostfriendly serviceone could asfor in a bank.”Hospitality isthe “secretweapon” weall need toengage inHospitalianscreate goodexperiencesHospitalitycreates arelationshipbetween guestand hostService --what youdo forsomeoneBrand ishow youare seenLoanclosinggifts“The whole team… has been great… communicationand service hasbeen over the top.”Always offerour guestscookies,coffee, andwaterEvery oneof us cando greathospitalityReminder:Clients arewhy wehave jobsHospitality isaboutlooking OUTinstead oflooking IN“Awesomebank ... thatprovideshonest andgreat service!”ExhibitingHospitalityis freeIf we cannotroll or be fluid,we do ourbest tocommunicate.Othersshould“feellistened to”Welcome basketsare the Bank’s wayto help new teammembers andclients feel valuedHospitalitydoesn’trequire extrapeoplePracticehospitality365 daysa year“This bank …[has] unrivaledservice. Thankyou so muchPrime Meridian!”Othersshould “feelappreciated”Othersshould‘feelrefreshed”Cultureis whoyou areWe roll.We arefluid.Hospitalianschange howothers feelService andHospitalityare not thesame thingClientappreciationevents“We are grateful wetried Prime MeridianBank and had theopportunity toexperience theirwonderful service!”Every client,and everyteammate,has a story.Including you.Be aHospitalianGreet allthat enterourlobbiesHospitality --how youmakesomeonefeelWe strive tobe “theChick-fil-A ofbanking.”We areclient-focusedHospitality: Thefriendly, generousreception andentertainment ofguests, visitors, orstrangersWe valueravingfansOthersshould“feelvalued”“… received thebest and mostfriendly serviceone could asfor in a bank.”Hospitality isthe “secretweapon” weall need toengage inHospitalianscreate goodexperiences

Hospitality Total Touch Round 3 - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Hospitality creates a relationship between guest and host
  2. Service -- what you do for someone
  3. Brand is how you are seen
  4. Loan closing gifts
  5. “The whole team … has been great … communication and service has been over the top.”
  6. Always offer our guests cookies, coffee, and water
  7. Every one of us can do great hospitality
  8. Reminder: Clients are why we have jobs
  9. Hospitality is about looking OUT instead of looking IN
  10. “Awesome bank ... that provides honest and great service!”
  11. Exhibiting Hospitality is free
  12. If we cannot roll or be fluid, we do our best to communicate.
  13. Others should “feel listened to”
  14. Welcome baskets are the Bank’s way to help new team members and clients feel valued
  15. Hospitality doesn’t require extra people
  16. Practice hospitality 365 days a year
  17. “This bank …[has] unrivaled service. Thank you so much Prime Meridian!”
  18. Others should “feel appreciated”
  19. Others should ‘feel refreshed”
  20. Culture is who you are
  21. We roll. We are fluid.
  22. Hospitalians change how others feel
  23. Service and Hospitality are not the same thing
  24. Client appreciation events
  25. “We are grateful we tried Prime Meridian Bank and had the opportunity to experience their wonderful service!”
  26. Every client, and every teammate, has a story. Including you.
  27. Be a Hospitalian
  28. Greet all that enter our lobbies
  29. Hospitality -- how you make someone feel
  30. We strive to be “the Chick-fil-A of banking.”
  31. We are client-focused
  32. Hospitality: The friendly, generous reception and entertainment of guests, visitors, or strangers
  33. We value raving fans
  34. Others should “feel valued”
  35. “… received the best and most friendly service one could as for in a bank.”
  36. Hospitality is the “secret weapon” we all need to engage in
  37. Hospitalians create good experiences