Service --what youdo forsomeoneOthersshould‘feelrefreshed”Welcome basketsare the Bank’s wayto help new teammembers andclients feel valuedAlways offerour guestscookies,coffee, andwaterWe valueravingfansEvery client,and everyteammate,has a story.Including you.“The whole team… has been great… communicationand service hasbeen over the top.”Greet allthat enterourlobbiesOthersshould“feelvalued”“… received thebest and mostfriendly serviceone could asfor in a bank.”ExhibitingHospitalityis freeHospitalitydoesn’trequire extrapeopleEvery oneof us cando greathospitalityBrand ishow youare seenOthersshould“feellistened to”Practicehospitality365 daysa yearCultureis whoyou areWe areclient-focusedHospitality isthe “secretweapon” weall need toengage inHospitalitycreates arelationshipbetween guestand hostWe strive tobe “theChick-fil-A ofbanking.”Othersshould “feelappreciated”Hospitalianschange howothers feelHospitality --how youmakesomeonefeelIf we cannotroll or be fluid,we do ourbest tocommunicate.“Awesomebank ... thatprovideshonest andgreat service!”We roll.We arefluid.Hospitality: Thefriendly, generousreception andentertainment ofguests, visitors, orstrangersHospitality isaboutlooking OUTinstead oflooking INClientappreciationeventsHospitalianscreate goodexperiences“We are grateful wetried Prime MeridianBank and had theopportunity toexperience theirwonderful service!”LoanclosinggiftsReminder:Clients arewhy wehave jobsBe aHospitalianService andHospitalityare not thesame thing“This bank …[has] unrivaledservice. Thankyou so muchPrime Meridian!”Service --what youdo forsomeoneOthersshould‘feelrefreshed”Welcome basketsare the Bank’s wayto help new teammembers andclients feel valuedAlways offerour guestscookies,coffee, andwaterWe valueravingfansEvery client,and everyteammate,has a story.Including you.“The whole team… has been great… communicationand service hasbeen over the top.”Greet allthat enterourlobbiesOthersshould“feelvalued”“… received thebest and mostfriendly serviceone could asfor in a bank.”ExhibitingHospitalityis freeHospitalitydoesn’trequire extrapeopleEvery oneof us cando greathospitalityBrand ishow youare seenOthersshould“feellistened to”Practicehospitality365 daysa yearCultureis whoyou areWe areclient-focusedHospitality isthe “secretweapon” weall need toengage inHospitalitycreates arelationshipbetween guestand hostWe strive tobe “theChick-fil-A ofbanking.”Othersshould “feelappreciated”Hospitalianschange howothers feelHospitality --how youmakesomeonefeelIf we cannotroll or be fluid,we do ourbest tocommunicate.“Awesomebank ... thatprovideshonest andgreat service!”We roll.We arefluid.Hospitality: Thefriendly, generousreception andentertainment ofguests, visitors, orstrangersHospitality isaboutlooking OUTinstead oflooking INClientappreciationeventsHospitalianscreate goodexperiences“We are grateful wetried Prime MeridianBank and had theopportunity toexperience theirwonderful service!”LoanclosinggiftsReminder:Clients arewhy wehave jobsBe aHospitalianService andHospitalityare not thesame thing“This bank …[has] unrivaledservice. Thankyou so muchPrime Meridian!”

Hospitality Total Touch Round 3 - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
33
34
35
36
37
  1. Service -- what you do for someone
  2. Others should ‘feel refreshed”
  3. Welcome baskets are the Bank’s way to help new team members and clients feel valued
  4. Always offer our guests cookies, coffee, and water
  5. We value raving fans
  6. Every client, and every teammate, has a story. Including you.
  7. “The whole team … has been great … communication and service has been over the top.”
  8. Greet all that enter our lobbies
  9. Others should “feel valued”
  10. “… received the best and most friendly service one could as for in a bank.”
  11. Exhibiting Hospitality is free
  12. Hospitality doesn’t require extra people
  13. Every one of us can do great hospitality
  14. Brand is how you are seen
  15. Others should “feel listened to”
  16. Practice hospitality 365 days a year
  17. Culture is who you are
  18. We are client-focused
  19. Hospitality is the “secret weapon” we all need to engage in
  20. Hospitality creates a relationship between guest and host
  21. We strive to be “the Chick-fil-A of banking.”
  22. Others should “feel appreciated”
  23. Hospitalians change how others feel
  24. Hospitality -- how you make someone feel
  25. If we cannot roll or be fluid, we do our best to communicate.
  26. “Awesome bank ... that provides honest and great service!”
  27. We roll. We are fluid.
  28. Hospitality: The friendly, generous reception and entertainment of guests, visitors, or strangers
  29. Hospitality is about looking OUT instead of looking IN
  30. Client appreciation events
  31. Hospitalians create good experiences
  32. “We are grateful we tried Prime Meridian Bank and had the opportunity to experience their wonderful service!”
  33. Loan closing gifts
  34. Reminder: Clients are why we have jobs
  35. Be a Hospitalian
  36. Service and Hospitality are not the same thing
  37. “This bank …[has] unrivaled service. Thank you so much Prime Meridian!”