“We are grateful wetried Prime MeridianBank and had theopportunity toexperience theirwonderful service!”Always offerour guestscookies,coffee, andwaterHospitalianschange howothers feelPracticehospitality365 daysa yearEvery client,and everyteammate,has a story.Including you.We roll.We arefluid.Service --what youdo forsomeoneReminder:Clients arewhy wehave jobsBrand ishow youare seenGreet allthat enterourlobbiesHospitality: Thefriendly, generousreception andentertainment ofguests, visitors, orstrangersWe strive tobe “theChick-fil-A ofbanking.”“Awesomebank ... thatprovideshonest andgreat service!”Othersshould“feelvalued”Othersshould“feellistened to”Hospitalitydoesn’trequire extrapeopleEvery oneof us cando greathospitality“This bank …[has] unrivaledservice. Thankyou so muchPrime Meridian!”“… received thebest and mostfriendly serviceone could asfor in a bank.”ClientappreciationeventsHospitality --how youmakesomeonefeel“The whole team… has been great… communicationand service hasbeen over the top.”Hospitalitycreates arelationshipbetween guestand hostHospitality isthe “secretweapon” weall need toengage inLoanclosinggiftsOthersshould‘feelrefreshed”Hospitalianscreate goodexperiencesBe aHospitalianHospitality isaboutlooking OUTinstead oflooking INService andHospitalityare not thesame thingWe areclient-focusedWelcome basketsare the Bank’s wayto help new teammembers andclients feel valuedOthersshould “feelappreciated”We valueravingfansCultureis whoyou areIf we cannotroll or be fluid,we do ourbest tocommunicate.ExhibitingHospitalityis free“We are grateful wetried Prime MeridianBank and had theopportunity toexperience theirwonderful service!”Always offerour guestscookies,coffee, andwaterHospitalianschange howothers feelPracticehospitality365 daysa yearEvery client,and everyteammate,has a story.Including you.We roll.We arefluid.Service --what youdo forsomeoneReminder:Clients arewhy wehave jobsBrand ishow youare seenGreet allthat enterourlobbiesHospitality: Thefriendly, generousreception andentertainment ofguests, visitors, orstrangersWe strive tobe “theChick-fil-A ofbanking.”“Awesomebank ... thatprovideshonest andgreat service!”Othersshould“feelvalued”Othersshould“feellistened to”Hospitalitydoesn’trequire extrapeopleEvery oneof us cando greathospitality“This bank …[has] unrivaledservice. Thankyou so muchPrime Meridian!”“… received thebest and mostfriendly serviceone could asfor in a bank.”ClientappreciationeventsHospitality --how youmakesomeonefeel“The whole team… has been great… communicationand service hasbeen over the top.”Hospitalitycreates arelationshipbetween guestand hostHospitality isthe “secretweapon” weall need toengage inLoanclosinggiftsOthersshould‘feelrefreshed”Hospitalianscreate goodexperiencesBe aHospitalianHospitality isaboutlooking OUTinstead oflooking INService andHospitalityare not thesame thingWe areclient-focusedWelcome basketsare the Bank’s wayto help new teammembers andclients feel valuedOthersshould “feelappreciated”We valueravingfansCultureis whoyou areIf we cannotroll or be fluid,we do ourbest tocommunicate.ExhibitingHospitalityis free

Hospitality Total Touch Round 3 - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. “We are grateful we tried Prime Meridian Bank and had the opportunity to experience their wonderful service!”
  2. Always offer our guests cookies, coffee, and water
  3. Hospitalians change how others feel
  4. Practice hospitality 365 days a year
  5. Every client, and every teammate, has a story. Including you.
  6. We roll. We are fluid.
  7. Service -- what you do for someone
  8. Reminder: Clients are why we have jobs
  9. Brand is how you are seen
  10. Greet all that enter our lobbies
  11. Hospitality: The friendly, generous reception and entertainment of guests, visitors, or strangers
  12. We strive to be “the Chick-fil-A of banking.”
  13. “Awesome bank ... that provides honest and great service!”
  14. Others should “feel valued”
  15. Others should “feel listened to”
  16. Hospitality doesn’t require extra people
  17. Every one of us can do great hospitality
  18. “This bank …[has] unrivaled service. Thank you so much Prime Meridian!”
  19. “… received the best and most friendly service one could as for in a bank.”
  20. Client appreciation events
  21. Hospitality -- how you make someone feel
  22. “The whole team … has been great … communication and service has been over the top.”
  23. Hospitality creates a relationship between guest and host
  24. Hospitality is the “secret weapon” we all need to engage in
  25. Loan closing gifts
  26. Others should ‘feel refreshed”
  27. Hospitalians create good experiences
  28. Be a Hospitalian
  29. Hospitality is about looking OUT instead of looking IN
  30. Service and Hospitality are not the same thing
  31. We are client-focused
  32. Welcome baskets are the Bank’s way to help new team members and clients feel valued
  33. Others should “feel appreciated”
  34. We value raving fans
  35. Culture is who you are
  36. If we cannot roll or be fluid, we do our best to communicate.
  37. Exhibiting Hospitality is free