(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Hospitality creates a relationship between guest and host
Every one of us can do great hospitality
Exhibiting Hospitality is free
Hospitality is the “secret weapon” we all need to engage in
“… received the best and most friendly service one could as for in a bank.”
Service -- what you do for someone
Reminder: Clients are why we have jobs
We value raving fans
Hospitality -- how you make someone feel
“The whole team … has been great … communication and service has been over the top.”
“Awesome bank ... that provides honest and great service!”
Greet all that enter our lobbies
“This bank …[has] unrivaled service. Thank you so much Prime Meridian!”
We roll. We are fluid.
Brand is how you are seen
Every client, and every teammate, has a story. Including you.
Hospitalians create good experiences
Loan closing gifts
Hospitality doesn’t require extra people
Hospitalians change how others feel
We strive to be “the Chick-fil-A of banking.”
We are client-focused
Others should “feel appreciated”
Welcome baskets are the Bank’s way to help new team members and clients feel valued
If we cannot roll or be fluid, we do our best to communicate.
“We are grateful we tried Prime Meridian Bank and had the opportunity to experience their wonderful service!”
Service and Hospitality are not the same thing
Others should “feel listened to”
Be a Hospitalian
Hospitality is about looking OUT instead of looking IN
Practice hospitality 365 days a year
Others should “feel valued”
Hospitality: The friendly, generous reception and entertainment of guests, visitors, or strangers
Others should ‘feel refreshed”
Culture is who you are
Always offer our guests cookies, coffee, and water