(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Hospitalians change how others feel
“The whole team … has been great … communication and service has been over the top.”
“We are grateful we tried Prime Meridian Bank and had the opportunity to experience their wonderful service!”
Loan closing gifts
Others should “feel appreciated”
Hospitality is the “secret weapon” we all need to engage in
We roll. We are fluid.
Greet all that enter our lobbies
Others should “feel listened to”
“Awesome bank ... that provides honest and great service!”
Brand is how you are seen
Practice hospitality 365 days a year
“This bank …[has] unrivaled service. Thank you so much Prime Meridian!”
Culture is who you are
“… received the best and most friendly service one could as for in a bank.”
Client appreciation events
Exhibiting Hospitality is free
We are client-focused
Hospitality is about looking OUT instead of looking IN
If we cannot roll or be fluid, we do our best to communicate.
We strive to be “the Chick-fil-A of banking.”
Always offer our guests cookies, coffee, and water
Others should “feel valued”
Be a Hospitalian
Others should ‘feel refreshed”
Welcome baskets are the Bank’s way to help new team members and clients feel valued
Reminder: Clients are why we have jobs
Hospitality: The friendly, generous reception and entertainment of guests, visitors, or strangers
Every one of us can do great hospitality
Hospitality -- how you make someone feel
Hospitality creates a relationship between guest and host
Hospitalians create good experiences
Service -- what you do for someone
Hospitality doesn’t require extra people
Service and Hospitality are not the same thing
We value raving fans
Every client, and every teammate, has a story. Including you.