Greet allthat enterourlobbiesOthersshould “feelappreciated”Hospitalitydoesn’trequire extrapeople“Awesomebank ... thatprovideshonest andgreat service!”Othersshould“feelvalued”Hospitalianschange howothers feel“The whole team… has been great… communicationand service hasbeen over the top.”Hospitality: Thefriendly, generousreception andentertainment ofguests, visitors, orstrangersWe roll.We arefluid.Hospitality --how youmakesomeonefeel“… received thebest and mostfriendly serviceone could asfor in a bank.”Brand ishow youare seenLoanclosinggiftsService andHospitalityare not thesame thingExhibitingHospitalityis freeService --what youdo forsomeoneCultureis whoyou are“We are grateful wetried Prime MeridianBank and had theopportunity toexperience theirwonderful service!”Every oneof us cando greathospitalityOthersshould“feellistened to”Practicehospitality365 daysa yearHospitality isaboutlooking OUTinstead oflooking INWe valueravingfansEvery client,and everyteammate,has a story.Including you.ClientappreciationeventsWe areclient-focusedHospitalianscreate goodexperiencesWelcome basketsare the Bank’s wayto help new teammembers andclients feel valued“This bank …[has] unrivaledservice. Thankyou so muchPrime Meridian!”Be aHospitalianWe strive tobe “theChick-fil-A ofbanking.”Reminder:Clients arewhy wehave jobsAlways offerour guestscookies,coffee, andwaterHospitalitycreates arelationshipbetween guestand hostHospitality isthe “secretweapon” weall need toengage inIf we cannotroll or be fluid,we do ourbest tocommunicate.Othersshould‘feelrefreshed”Greet allthat enterourlobbiesOthersshould “feelappreciated”Hospitalitydoesn’trequire extrapeople“Awesomebank ... thatprovideshonest andgreat service!”Othersshould“feelvalued”Hospitalianschange howothers feel“The whole team… has been great… communicationand service hasbeen over the top.”Hospitality: Thefriendly, generousreception andentertainment ofguests, visitors, orstrangersWe roll.We arefluid.Hospitality --how youmakesomeonefeel“… received thebest and mostfriendly serviceone could asfor in a bank.”Brand ishow youare seenLoanclosinggiftsService andHospitalityare not thesame thingExhibitingHospitalityis freeService --what youdo forsomeoneCultureis whoyou are“We are grateful wetried Prime MeridianBank and had theopportunity toexperience theirwonderful service!”Every oneof us cando greathospitalityOthersshould“feellistened to”Practicehospitality365 daysa yearHospitality isaboutlooking OUTinstead oflooking INWe valueravingfansEvery client,and everyteammate,has a story.Including you.ClientappreciationeventsWe areclient-focusedHospitalianscreate goodexperiencesWelcome basketsare the Bank’s wayto help new teammembers andclients feel valued“This bank …[has] unrivaledservice. Thankyou so muchPrime Meridian!”Be aHospitalianWe strive tobe “theChick-fil-A ofbanking.”Reminder:Clients arewhy wehave jobsAlways offerour guestscookies,coffee, andwaterHospitalitycreates arelationshipbetween guestand hostHospitality isthe “secretweapon” weall need toengage inIf we cannotroll or be fluid,we do ourbest tocommunicate.Othersshould‘feelrefreshed”

Hospitality Total Touch Round 3 - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Greet all that enter our lobbies
  2. Others should “feel appreciated”
  3. Hospitality doesn’t require extra people
  4. “Awesome bank ... that provides honest and great service!”
  5. Others should “feel valued”
  6. Hospitalians change how others feel
  7. “The whole team … has been great … communication and service has been over the top.”
  8. Hospitality: The friendly, generous reception and entertainment of guests, visitors, or strangers
  9. We roll. We are fluid.
  10. Hospitality -- how you make someone feel
  11. “… received the best and most friendly service one could as for in a bank.”
  12. Brand is how you are seen
  13. Loan closing gifts
  14. Service and Hospitality are not the same thing
  15. Exhibiting Hospitality is free
  16. Service -- what you do for someone
  17. Culture is who you are
  18. “We are grateful we tried Prime Meridian Bank and had the opportunity to experience their wonderful service!”
  19. Every one of us can do great hospitality
  20. Others should “feel listened to”
  21. Practice hospitality 365 days a year
  22. Hospitality is about looking OUT instead of looking IN
  23. We value raving fans
  24. Every client, and every teammate, has a story. Including you.
  25. Client appreciation events
  26. We are client-focused
  27. Hospitalians create good experiences
  28. Welcome baskets are the Bank’s way to help new team members and clients feel valued
  29. “This bank …[has] unrivaled service. Thank you so much Prime Meridian!”
  30. Be a Hospitalian
  31. We strive to be “the Chick-fil-A of banking.”
  32. Reminder: Clients are why we have jobs
  33. Always offer our guests cookies, coffee, and water
  34. Hospitality creates a relationship between guest and host
  35. Hospitality is the “secret weapon” we all need to engage in
  36. If we cannot roll or be fluid, we do our best to communicate.
  37. Others should ‘feel refreshed”