(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Greet all that enter our lobbies
Others should “feel appreciated”
Hospitality doesn’t require extra people
“Awesome bank ... that provides honest and great service!”
Others should “feel valued”
Hospitalians change how others feel
“The whole team … has been great … communication and service has been over the top.”
Hospitality: The friendly, generous reception and entertainment of guests, visitors, or strangers
We roll. We are fluid.
Hospitality -- how you make someone feel
“… received the best and most friendly service one could as for in a bank.”
Brand is how you are seen
Loan closing gifts
Service and Hospitality are not the same thing
Exhibiting Hospitality is free
Service -- what you do for someone
Culture is who you are
“We are grateful we tried Prime Meridian Bank and had the opportunity to experience their wonderful service!”
Every one of us can do great hospitality
Others should “feel listened to”
Practice hospitality 365 days a year
Hospitality is about looking OUT instead of looking IN
We value raving fans
Every client, and every teammate, has a story. Including you.
Client appreciation events
We are client-focused
Hospitalians create good experiences
Welcome baskets are the Bank’s way to help new team members and clients feel valued
“This bank …[has] unrivaled service. Thank you so much Prime Meridian!”
Be a Hospitalian
We strive to be “the Chick-fil-A of banking.”
Reminder: Clients are why we have jobs
Always offer our guests cookies, coffee, and water
Hospitality creates a relationship between guest and host
Hospitality is the “secret weapon” we all need to engage in
If we cannot roll or be fluid, we do our best to communicate.