InformcustomerthateCheckingODP is $600Reset OBusernameHelpcustomerlog-in toOBDid you know?"76% ofAmericansbank via mobileapp."PresenteChecking productinfo to customerwhen you wouldnormally presentSimply FreeWalk acustomerthroughmobiledepositRefer/openeBanking package(eChecking,P. Saving, GoodCents andeStatements)DescribeeStatementsas eco-friendlyInformcustomereStatementservice isFREEIdentify acustomer whodoes not wanta minimumbalanceInform customereChecking monthlymaintenance fee canbe avoided byenrolling ineStatements or directdepositRecommendeBankingPackage to acustomer thatprefers to bankelectronicallyAssist acustomer withDirect Depositletter/checkHelpcustomerenroll inOBCall customerto verify OBaccountcreation(prompted byOB dept email)Reset OBpasswordRefer/openeCheckingaccountRefer/open/enrolleChecking andeStatements inthe sameinteractionHelp acustomerfind pasteStatementsDescribeeStatementsas a safetyfeatureEnroll 2accounts ineStatementsat the sametimeHelpcustomerenroll ineStatementsEnroll4 or moreaccountsin eStatementsat thesame timeDid you know?"The option toreceiveeStatements didnot becomeavailable until thelate 1990's."InformcustomerthateCheckingODP is $600Reset OBusernameHelpcustomerlog-in toOBDid you know?"76% ofAmericansbank via mobileapp."PresenteChecking productinfo to customerwhen you wouldnormally presentSimply FreeWalk acustomerthroughmobiledepositRefer/openeBanking package(eChecking,P. Saving, GoodCents andeStatements)DescribeeStatementsas eco-friendlyInformcustomereStatementservice isFREEIdentify acustomer whodoes not wanta minimumbalanceInform customereChecking monthlymaintenance fee canbe avoided byenrolling ineStatements or directdepositRecommendeBankingPackage to acustomer thatprefers to bankelectronicallyAssist acustomer withDirect Depositletter/checkHelpcustomerenroll inOBCall customerto verify OBaccountcreation(prompted byOB dept email)Reset OBpasswordRefer/openeCheckingaccountRefer/open/enrolleChecking andeStatements inthe sameinteractionHelp acustomerfind pasteStatementsDescribeeStatementsas a safetyfeatureEnroll 2accounts ineStatementsat the sametimeHelpcustomerenroll ineStatementsEnroll4 or moreaccountsin eStatementsat thesame timeDid you know?"The option toreceiveeStatements didnot becomeavailable until thelate 1990's."

eChecking / eStatements - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Inform customer that eChecking ODP is $600
  2. Reset OB username
  3. Help customer log-in to OB
  4. Did you know? "76% of Americans bank via mobile app."
  5. Present eChecking product info to customer when you would normally present Simply Free
  6. Walk a customer through mobile deposit
  7. Refer/open eBanking package (eChecking, P. Saving, Good Cents and eStatements)
  8. Describe eStatements as eco-friendly
  9. Inform customer eStatement service is FREE
  10. Identify a customer who does not want a minimum balance
  11. Inform customer eChecking monthly maintenance fee can be avoided by enrolling in eStatements or direct deposit
  12. Recommend eBanking Package to a customer that prefers to bank electronically
  13. Assist a customer with Direct Deposit letter/check
  14. Help customer enroll in OB
  15. Call customer to verify OB account creation (prompted by OB dept email)
  16. Reset OB password
  17. Refer/open eChecking account
  18. Refer/open/enroll eChecking and eStatements in the same interaction
  19. Help a customer find past eStatements
  20. Describe eStatements as a safety feature
  21. Enroll 2 accounts in eStatements at the same time
  22. Help customer enroll in eStatements
  23. Enroll 4 or more accounts in eStatements at the same time
  24. Did you know? "The option to receive eStatements did not become available until the late 1990's."