InformcustomereStatementservice isFREERecommendeBankingPackage to acustomer thatprefers to bankelectronicallyInformcustomerthateCheckingODP is $600Help acustomerfind pasteStatementsHelpcustomerenroll inOBDescribeeStatementsas a safetyfeatureIdentify acustomer whodoes not wanta minimumbalanceDescribeeStatementsas eco-friendlyHelpcustomerlog-in toOBAssist acustomer withDirect Depositletter/checkWalk acustomerthroughmobiledepositRefer/openeBanking package(eChecking,P. Saving, GoodCents andeStatements)Enroll 2accounts ineStatementsat the sametimeReset OBpasswordPresenteChecking productinfo to customerwhen you wouldnormally presentSimply FreeDid you know?"The option toreceiveeStatements didnot becomeavailable until thelate 1990's."Reset OBusernameDid you know?"76% ofAmericansbank via mobileapp."Inform customereChecking monthlymaintenance fee canbe avoided byenrolling ineStatements or directdepositEnroll4 or moreaccountsin eStatementsat thesame timeCall customerto verify OBaccountcreation(prompted byOB dept email)Helpcustomerenroll ineStatementsRefer/openeCheckingaccountRefer/open/enrolleChecking andeStatements inthe sameinteractionInformcustomereStatementservice isFREERecommendeBankingPackage to acustomer thatprefers to bankelectronicallyInformcustomerthateCheckingODP is $600Help acustomerfind pasteStatementsHelpcustomerenroll inOBDescribeeStatementsas a safetyfeatureIdentify acustomer whodoes not wanta minimumbalanceDescribeeStatementsas eco-friendlyHelpcustomerlog-in toOBAssist acustomer withDirect Depositletter/checkWalk acustomerthroughmobiledepositRefer/openeBanking package(eChecking,P. Saving, GoodCents andeStatements)Enroll 2accounts ineStatementsat the sametimeReset OBpasswordPresenteChecking productinfo to customerwhen you wouldnormally presentSimply FreeDid you know?"The option toreceiveeStatements didnot becomeavailable until thelate 1990's."Reset OBusernameDid you know?"76% ofAmericansbank via mobileapp."Inform customereChecking monthlymaintenance fee canbe avoided byenrolling ineStatements or directdepositEnroll4 or moreaccountsin eStatementsat thesame timeCall customerto verify OBaccountcreation(prompted byOB dept email)Helpcustomerenroll ineStatementsRefer/openeCheckingaccountRefer/open/enrolleChecking andeStatements inthe sameinteraction

eChecking / eStatements - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Inform customer eStatement service is FREE
  2. Recommend eBanking Package to a customer that prefers to bank electronically
  3. Inform customer that eChecking ODP is $600
  4. Help a customer find past eStatements
  5. Help customer enroll in OB
  6. Describe eStatements as a safety feature
  7. Identify a customer who does not want a minimum balance
  8. Describe eStatements as eco-friendly
  9. Help customer log-in to OB
  10. Assist a customer with Direct Deposit letter/check
  11. Walk a customer through mobile deposit
  12. Refer/open eBanking package (eChecking, P. Saving, Good Cents and eStatements)
  13. Enroll 2 accounts in eStatements at the same time
  14. Reset OB password
  15. Present eChecking product info to customer when you would normally present Simply Free
  16. Did you know? "The option to receive eStatements did not become available until the late 1990's."
  17. Reset OB username
  18. Did you know? "76% of Americans bank via mobile app."
  19. Inform customer eChecking monthly maintenance fee can be avoided by enrolling in eStatements or direct deposit
  20. Enroll 4 or more accounts in eStatements at the same time
  21. Call customer to verify OB account creation (prompted by OB dept email)
  22. Help customer enroll in eStatements
  23. Refer/open eChecking account
  24. Refer/open/enroll eChecking and eStatements in the same interaction