Enroll4 or moreaccountsin eStatementsat thesame timeIdentify acustomer whodoes not wanta minimumbalanceEnroll 2accounts ineStatementsat the sametimeRefer/openeBanking package(eChecking,P. Saving, GoodCents andeStatements)Helpcustomerenroll inOBRefer/openeCheckingaccountReset OBusernameDescribeeStatementsas eco-friendlyCall customerto verify OBaccountcreation(prompted byOB dept email)Help acustomerfind pasteStatementsDescribeeStatementsas a safetyfeatureDid you know?"The option toreceiveeStatements didnot becomeavailable until thelate 1990's."PresenteChecking productinfo to customerwhen you wouldnormally presentSimply FreeDid you know?"76% ofAmericansbank via mobileapp."InformcustomereStatementservice isFREEInformcustomerthateCheckingODP is $600Helpcustomerenroll ineStatementsRecommendeBankingPackage to acustomer thatprefers to bankelectronicallyReset OBpasswordInform customereChecking monthlymaintenance fee canbe avoided byenrolling ineStatements or directdepositHelpcustomerlog-in toOBRefer/open/enrolleChecking andeStatements inthe sameinteractionAssist acustomer withDirect Depositletter/checkWalk acustomerthroughmobiledepositEnroll4 or moreaccountsin eStatementsat thesame timeIdentify acustomer whodoes not wanta minimumbalanceEnroll 2accounts ineStatementsat the sametimeRefer/openeBanking package(eChecking,P. Saving, GoodCents andeStatements)Helpcustomerenroll inOBRefer/openeCheckingaccountReset OBusernameDescribeeStatementsas eco-friendlyCall customerto verify OBaccountcreation(prompted byOB dept email)Help acustomerfind pasteStatementsDescribeeStatementsas a safetyfeatureDid you know?"The option toreceiveeStatements didnot becomeavailable until thelate 1990's."PresenteChecking productinfo to customerwhen you wouldnormally presentSimply FreeDid you know?"76% ofAmericansbank via mobileapp."InformcustomereStatementservice isFREEInformcustomerthateCheckingODP is $600Helpcustomerenroll ineStatementsRecommendeBankingPackage to acustomer thatprefers to bankelectronicallyReset OBpasswordInform customereChecking monthlymaintenance fee canbe avoided byenrolling ineStatements or directdepositHelpcustomerlog-in toOBRefer/open/enrolleChecking andeStatements inthe sameinteractionAssist acustomer withDirect Depositletter/checkWalk acustomerthroughmobiledeposit

eChecking / eStatements - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Enroll 4 or more accounts in eStatements at the same time
  2. Identify a customer who does not want a minimum balance
  3. Enroll 2 accounts in eStatements at the same time
  4. Refer/open eBanking package (eChecking, P. Saving, Good Cents and eStatements)
  5. Help customer enroll in OB
  6. Refer/open eChecking account
  7. Reset OB username
  8. Describe eStatements as eco-friendly
  9. Call customer to verify OB account creation (prompted by OB dept email)
  10. Help a customer find past eStatements
  11. Describe eStatements as a safety feature
  12. Did you know? "The option to receive eStatements did not become available until the late 1990's."
  13. Present eChecking product info to customer when you would normally present Simply Free
  14. Did you know? "76% of Americans bank via mobile app."
  15. Inform customer eStatement service is FREE
  16. Inform customer that eChecking ODP is $600
  17. Help customer enroll in eStatements
  18. Recommend eBanking Package to a customer that prefers to bank electronically
  19. Reset OB password
  20. Inform customer eChecking monthly maintenance fee can be avoided by enrolling in eStatements or direct deposit
  21. Help customer log-in to OB
  22. Refer/open/enroll eChecking and eStatements in the same interaction
  23. Assist a customer with Direct Deposit letter/check
  24. Walk a customer through mobile deposit