Aligntwiceon callAskdiscoveryquestionsEducatedon OLSSProperlyverifyFree!BrandApple atthe end ofthe callAsk secondleveldiscoveryquestionsFree!RecommendcorrectsolutionGainagreement onrecommendedsolutionExplainnextstepsAssureCustomerFree!AcknowledgecustomersissueRecapDemonstrateproductexcitementAligntwiceon callAskdiscoveryquestionsEducatedon OLSSProperlyverifyFree!BrandApple atthe end ofthe callAsk secondleveldiscoveryquestionsFree!RecommendcorrectsolutionGainagreement onrecommendedsolutionExplainnextstepsAssureCustomerFree!AcknowledgecustomersissueRecapDemonstrateproductexcitement

CEM - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Align twice on call
  2. Ask discovery questions
  3. Educated on OLSS
  4. Properly verify
  5. Free!
  6. Brand Apple at the end of the call
  7. Ask second level discovery questions
  8. Free!
  9. Recommend correct solution
  10. Gain agreement on recommended solution
  11. Explain next steps
  12. Assure Customer
  13. Free!
  14. Acknowledge customers issue
  15. Recap
  16. Demonstrate product excitement