(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Dead air call
"I am a mechanic"
Customer asks about store in their area
Callback DOESN'T answer
Mad about ESTIMATED delivery
"Is that both?"
Tries to return order over a year old
Call longer than 10 minutes
Customer asks you to hold
Crazy things in background
Customer is sexist
CDR tool is not working
Customer sniffs their boogies up
SYSTEM DOWN
Customer mad about damaged packaging
Callback - No Answer
Sketchy Customer
AWESOME CUSTOMER
Existing call on New Order line
Customer asks for something else after finishing call
Need more info
Customer cuts you off
Customer says they know what they are talking about but doesn't
We loose a customer
Refuses to pay return shipping
Customer asks for more info on part we do not carry
Escalation
Customer asks for discount
Customer doing something gross
Customer does not have order info
ManSplaining
"I need to speak to a man"
Customer ordering food while on phone
VPN issues
Customer needs to confirm with mechanic or someone else
Email Address ‘iS aLl LoWeR cAsE’
Customer hits on you
Teams not working
Contact makes you late for break
"I ordered the right parts"
Customer asking for someone else
Customer asks for "total with tax"
"You have a video for it"
Customer threatens chargeback
Customer refuses to give vehicle info
New Order on Existing Line
Customer asks you to look at part
"Are you married?"
Teach a customer to use technology
Someone calls about applying
Customer does not understand "NO"
RUUUUDE Customer
Customer Cannot use PCIPal
PCIPal will not load
Customer calls you a pet name
Customer does not believe you
Customer asks about pick -up option
Customer is lying
"Can you see my cart?"
Customer calls part funny name (i.e. Cadillac converter)
Customer cannot admit fault
Customer mentions YouTube videos
Customer flushes and does not wash hands
Customer threatens you
Told to watch your numbers
Customer asks to drop -off return
Customer actually ordered elsewhere
"It's not my fault"
Customer asks for tech/mechanic
Customer talks over you or interrupts
Multiple customer on call
Customer curses you out
Customer does NOT listen
CIT/MAX gets glitchy
Customer keeps repeating the same thing
Customer wants replacement on refunded order
Customer accuses us of being liars or scammers or sketchy
