(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Customer doing something gross
Customer calls part funny name (i.e. Cadillac converter)
ManSplaining
Customer refuses to give vehicle info
Did not get labels
Need more info
CIT/MAX gets glitchy
AWESOME CUSTOMER
Customer asks to drop -off return
Customer says they know what they are talking about but doesn't
"I ordered the right parts"
We loose a customer
Customer threatens legal action
Same Day Delivery
Customer cuts you off
New Order on Existing Line
Customer hung up
Customer asking for someone else
Customer Cannot use PCIPal
Customer hits on you
Customer asks you to look at part
Existing call on New Order line
Contact makes you late for break
Customer does not understand "NO"
Customer talks over you or interrupts
Customer asks for more info on part we do not carry
"Clear Cache and Cookies"
Signify Cancel
Customer asks for "total with tax"
Escalation
Customer asks for something else after finishing call
Customer hangs up before you answer
Customer ordering food while on phone
Sketchy Customer
Teams not working
Customer threatens chargeback
Teach a customer to use technology
"Can you see my cart?"
Dead air call
"But I saw it online"
Mad about ESTIMATED delivery
"iT sAiD gUaRaNtEeD tO fIt"
"Are bulbs included?"
RUUUUDE Customer
Customer asks you to hold
Multiple customer on call
Customer asks for INSANE exception
Customer asks about pick -up option
Customer needs to confirm with mechanic or someone else
Callback DOESN'T answer
Customer cannot admit fault
Customer asks about store in their area
Customer did NOT read listing
Customer is STUBBORN
Customer keeps repeating the same thing
"You have a video for it"
Customer refuses to do CDR
Customer mentions YouTube videos
"Just charge the card on file"
SYSTEM DOWN
Cat steps on keyboard
"Can I text you a picture?"
Customer does not have order info
Customer asks to tell you card number
Customer wants replacement on refunded order
"I need to speak to a man"
Crazy things in background
CDR tool is not working
"Is that both?"
Email Address ‘iS aLl LoWeR cAsE’
Customer will not stop talking
Customer mad about damaged packaging
Customer threatens you
Customer asks for discount
Tries to return order over a year old
Customer curses you out
PCIPal will not load
Customer is lying
Call longer than 10 minutes
Customer asks for tech/mechanic
Customer flushes and does not wash hands
Customer actually ordered elsewhere
VPN issues
Customer does not believe you
Told to watch your numbers
Someone calls about applying
Customer accuses us of being liars or scammers or sketchy
