(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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"But I saw it online"
Someone calls about applying
Customer asks to drop -off return
Customer asks for more info on part we do not carry
Customer asks for "total with tax"
"iT sAiD gUaRaNtEeD tO fIt"
Customer accuses us of being liars or scammers or sketchy
CDR tool is not working
"Is that both?"
Multiple customer on call
"Are bulbs included?"
RUUUUDE Customer
Customer asks about store in their area
AWESOME CUSTOMER
Customer flushes and does not wash hands
Teams not working
Signify Cancel
Customer talks over you or interrupts
Customer calls you a pet name
Dead air call
Customer cuts you off
Customer wants replacement on refunded order
Customer says they know what they are talking about but doesn't
Customer will not stop talking
Callback - No Answer
"I ordered the right parts"
Customer does NOT listen
Mad about ESTIMATED delivery
"I am a mechanic"
Customer hung up
Customer hangs up before you answer
Customer threatens you
Call longer than 10 minutes
Customer Cannot use PCIPal
Customer asks to tell you card number
SYSTEM DOWN
Customer asks for something else after finishing call
Contact makes you late for break
Customer did NOT read listing
VPN issues
Customer threatens chargeback
Customer asks for discount
Customer hits on you
Need more info
Customer refuses to give vehicle info
Customer asking for someone else
Customer is eating
CIT/MAX gets glitchy
Customer asks you to look at part
Customer does not have order info
Email Address ‘iS aLl LoWeR cAsE’
Escalation
Customer asks for INSANE exception
PCIPal will not load
Crazy things in background
We loose a customer
Sketchy Customer
"It's not my fault"
ManSplaining
"Can you see my cart?"
Funny customer
New Order on Existing Line
Customer actually ordered elsewhere
Customer mentions YouTube videos
"Just charge the card on file"
Arguing about tow mirrors
Customer is lying
"Can I text you a picture?"
Customer refuses to do CDR
Customer doing something gross
Customer does not believe you
Customer threatens legal action
Customer ordering food while on phone
Customer asks you to hold
Customer asks for tech/mechanic
"You have a video for it"
Cat steps on keyboard
Teach a customer to use technology
Refuses to pay return shipping
Customer does not understand "NO"
Tries to return order over a year old
Did not get labels
Same Day Delivery
Customer is sexist
Customer mad about damaged packaging
Customer curses you out
Customer is STUBBORN
Customer calls part funny name (i.e. Cadillac converter)
Existing call on New Order line
Callback DOESN'T answer
Customer asks about pick -up option
"Are you married?"
Customer keeps repeating the same thing
Customer needs to confirm with mechanic or someone else
