(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
“I didn't know we couldn't sell those”
"I have checkmarks on everything" but they don’t
"Can you call out to the customer for me?"
"I don't have the option to remove that" Does in fact have option to remove
Moves/NIS/
Loyalty messed this up
“Can you Transfer me?”
“My manager
told me not to zero anything out”
“Why did I fail finance app? Pre-qual passed”
"My WO was made wrong can you change it?"
“My manager
told me not to
remove or add to package”
"No one told me this was 5 years" or customer saying something about not being aware of contract/term
“I need you to bypass signals"
"That will affect my commission if I do that"
“My Task List
isn't saving, can you close my WO”
Sales Rep on the line
"Survey won't download"
“I want to speak to your Manager”
“The customer
needs help with the app on their phone"
"I have good credit"
“I need you to close my WO”
Customer on the line
“I need a Spanish speaker” but didn’t call Spanish Line
Tech hands the phone to the customer with no warning
"Customer
already signed PSA" When they didn’t or they did
and package
was changed
