(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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"That will affect my commission if I do that"
“Can you Transfer me?”
“My manager
told me not to zero anything out”
“I want to speak to your Manager”
"I have good credit"
"No one told me this was 5 years" or customer saying something about not being aware of contract/term
"Can you call out to the customer for me?"
"Survey won't download"
"Customer
already signed PSA" When they didn’t or they did
and package
was changed
Customer on the line
Moves/NIS/
Loyalty messed this up
"I have checkmarks on everything" but they don’t
“I need a Spanish speaker” but didn’t call Spanish Line
"My WO was made wrong can you change it?"
“I didn't know we couldn't sell those”
“The customer
needs help with the app on their phone"
“I need you to bypass signals"
“Why did I fail finance app? Pre-qual passed”
“My Task List
isn't saving, can you close my WO”
"I don't have the option to remove that" Does in fact have option to remove
Tech hands the phone to the customer with no warning
“I need you to close my WO”
Sales Rep on the line
“My manager
told me not to
remove or add to package”