(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
"Can you call out to the customer for me?"
"I have good credit"
“I didn't know we couldn't sell those”
"No one told me this was 5 years" or customer saying something about not being aware of contract/term
“The customer
needs help with the app on their phone"
“I need a Spanish speaker” but didn’t call Spanish Line
"I don't have the option to remove that" Does in fact have option to remove
"Survey won't download"
"I have checkmarks on everything" but they don’t
“My Task List
isn't saving, can you close my WO”
Customer on the line
“Why did I fail finance app? Pre-qual passed”
Tech hands the phone to the customer with no warning
Moves/NIS/
Loyalty messed this up
Sales Rep on the line
“I want to speak to your Manager”
“My manager
told me not to zero anything out”
“I need you to close my WO”
"That will affect my commission if I do that"
“I need you to bypass signals"
"My WO was made wrong can you change it?"
“My manager
told me not to
remove or add to package”
“Can you Transfer me?”
"Customer
already signed PSA" When they didn’t or they did
and package
was changed
