(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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"That will affect my commission if I do that"
"Customer
already signed PSA" When they didn’t or they did
and package
was changed
Tech hands the phone to the customer with no warning
"I have checkmarks on everything" but they don’t
Customer on the line
“Why did I fail finance app? Pre-qual passed”
“Can you Transfer me?”
“I need you to bypass signals"
“I didn't know we couldn't sell those”
Sales Rep on the line
"Survey won't download"
“I want to speak to your Manager”
“I need you to close my WO”
“My manager
told me not to zero anything out”
"I have good credit"
"Can you call out to the customer for me?"
“I need a Spanish speaker” but didn’t call Spanish Line
“My manager
told me not to
remove or add to package”
"No one told me this was 5 years" or customer saying something about not being aware of contract/term
Moves/NIS/
Loyalty messed this up
“My Task List
isn't saving, can you close my WO”
"My WO was made wrong can you change it?"
"I don't have the option to remove that" Does in fact have option to remove
“The customer
needs help with the app on their phone"