(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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“My manager
told me not to zero anything out”
Tech hands the phone to the customer with no warning
Customer on the line
"Can you call out to the customer for me?"
"I don't have the option to remove that" Does in fact have option to remove
“I need a Spanish speaker” but didn’t call Spanish Line
"I have checkmarks on everything" but they don’t
“My manager
told me not to
remove or add to package”
"Customer
already signed PSA" When they didn’t or they did
and package
was changed
“The customer
needs help with the app on their phone"
"No one told me this was 5 years" or customer saying something about not being aware of contract/term