(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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“I need you to close my WO”
“I need a Spanish speaker” but didn’t call Spanish Line
"No one told me this was 5 years" or customer saying something about not being aware of contract/term
“My manager
told me not to
remove or add to package”
“Why did I fail finance app? Pre-qual passed”
“I want to speak to your Manager”
"Customer
already signed PSA" When they didn’t or they did
and package
was changed
Sales Rep on the line
“The customer
needs help with the app on their phone"
"Survey won't download"
"My WO was made wrong can you change it?"
"That will affect my commission if I do that"
"I have good credit"
"I don't have the option to remove that" Does in fact have option to remove
“Can you Transfer me?”
“I need you to bypass signals"
“My manager
told me not to zero anything out”
“I didn't know we couldn't sell those”
Customer on the line
“My Task List
isn't saving, can you close my WO”
Tech hands the phone to the customer with no warning
