(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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"No one told me this was 5 years" or customer saying something about not being aware of contract/term
Sales Rep on the line
“Why did I fail finance app? Pre-qual passed”
“The customer
needs help with the app on their phone"
Moves/NIS/
Loyalty messed this up
"Can you call out to the customer for me?"
Customer on the line
"My WO was made wrong can you change it?"
“My manager
told me not to zero anything out”
“I need you to bypass signals"
"I have good credit"
"Customer
already signed PSA" When they didn’t or they did
and package
was changed
“My manager
told me not to
remove or add to package”
“I need a Spanish speaker” but didn’t call Spanish Line
"I don't have the option to remove that" Does in fact have option to remove
"Survey won't download"
“I didn't know we couldn't sell those”
“I need you to close my WO”
“I want to speak to your Manager”
Tech hands the phone to the customer with no warning