(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Tech hands the phone to the customer with no warning
“I need you to bypass signals"
"Customer
already signed PSA" When they didn’t or they did
and package
was changed
"I don't have the option to remove that" Does in fact have option to remove
“The customer
needs help with the app on their phone"
“Why did I fail finance app? Pre-qual passed”
“My Task List
isn't saving, can you close my WO”
“I didn't know we couldn't sell those”
“I need a Spanish speaker” but didn’t call Spanish Line
"My WO was made wrong can you change it?"
"Survey won't download"
“I want to speak to your Manager”
“Can you Transfer me?”
Moves/NIS/
Loyalty messed this up
"That will affect my commission if I do that"
"I have good credit"
Customer on the line
Sales Rep on the line
“I need you to close my WO”
“My manager
told me not to zero anything out”
"I have checkmarks on everything" but they don’t
“My manager
told me not to
remove or add to package”
"No one told me this was 5 years" or customer saying something about not being aware of contract/term
