(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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"I have checkmarks on everything" but they don’t
"My WO was made wrong can you change it?"
“The customer
needs help with the app on their phone"
"I have good credit"
Tech hands the phone to the customer with no warning
Moves/NIS/
Loyalty messed this up
“My manager
told me not to zero anything out”
“I want to speak to your Manager”
Sales Rep on the line
"That will affect my commission if I do that"
“I need you to close my WO”
"I don't have the option to remove that" Does in fact have option to remove
“Why did I fail finance app? Pre-qual passed”
"Customer
already signed PSA" When they didn’t or they did
and package
was changed
“Can you Transfer me?”
“My manager
told me not to
remove or add to package”
“I didn't know we couldn't sell those”
“My Task List
isn't saving, can you close my WO”
“I need you to bypass signals"
“I need a Spanish speaker” but didn’t call Spanish Line
"Survey won't download"
"No one told me this was 5 years" or customer saying something about not being aware of contract/term
