(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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“I didn't know we couldn't sell those”
"Survey won't download"
“I need you to close my WO”
"That will affect my commission if I do that"
"Can you call out to the customer for me?"
“I need you to bypass signals"
“Can you Transfer me?”
"Customer
already signed PSA" When they didn’t or they did
and package
was changed
"I have checkmarks on everything" but they don’t
“Why did I fail finance app? Pre-qual passed”
“My manager
told me not to
remove or add to package”
"My WO was made wrong can you change it?"
Customer on the line
“My manager
told me not to zero anything out”
"I have good credit"
Sales Rep on the line
“My Task List
isn't saving, can you close my WO”
“I want to speak to your Manager”
Moves/NIS/
Loyalty messed this up
“The customer
needs help with the app on their phone"
“I need a Spanish speaker” but didn’t call Spanish Line
Tech hands the phone to the customer with no warning
"I don't have the option to remove that" Does in fact have option to remove
"No one told me this was 5 years" or customer saying something about not being aware of contract/term
