(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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"I have checkmarks on everything" but they don’t
"Customer
already signed PSA" When they didn’t or they did
and package
was changed
“I want to speak to your Manager”
“I need a Spanish speaker” but didn’t call Spanish Line
"Can you call out to the customer for me?"
“The customer
needs help with the app on their phone"
Tech hands the phone to the customer with no warning
“I need you to close my WO”
“I need you to bypass signals"
“I didn't know we couldn't sell those”
Sales Rep on the line
Moves/NIS/
Loyalty messed this up
"Survey won't download"
"That will affect my commission if I do that"
"I don't have the option to remove that" Does in fact have option to remove
"My WO was made wrong can you change it?"
“My manager
told me not to zero anything out”
"No one told me this was 5 years" or customer saying something about not being aware of contract/term
“My manager
told me not to
remove or add to package”