(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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“I need you to close my WO”
“I need you to bypass signals"
“I want to speak to your Manager”
Moves/NIS/
Loyalty messed this up
“My manager
told me not to zero anything out”
“I didn't know we couldn't sell those”
"My WO was made wrong can you change it?"
"Can you call out to the customer for me?"
“The customer
needs help with the app on their phone"
Tech hands the phone to the customer with no warning
"I have good credit"
"No one told me this was 5 years" or customer saying something about not being aware of contract/term
"I have checkmarks on everything" but they don’t
“Why did I fail finance app? Pre-qual passed”
“Can you Transfer me?”
Sales Rep on the line
"Survey won't download"
Customer on the line
“I need a Spanish speaker” but didn’t call Spanish Line
"That will affect my commission if I do that"
"Customer
already signed PSA" When they didn’t or they did
and package
was changed
“My manager
told me not to
remove or add to package”
“My Task List
isn't saving, can you close my WO”
"I don't have the option to remove that" Does in fact have option to remove
