(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Customer cuts you off
"I ordered the right parts"
Dead air call
Customer curses you out
Need more info
Cat steps on keyboard
Customer keeps repeating the same thing
Customer will not stop talking
Customer says they know what they are talking about but doesn't
Customer asks for discount
Customer wants replacement on refunded order
Customer asks for something else after finishing call
Customer flushes and does not wash hands
Customer asks about pick -up option
Customer asks for "total with tax"
Customer does not believe you
Sketchy Customer
RUUUUDE Customer
Customer asks to tell you card number
Mad about ESTIMATED delivery
Customer threatens chargeback
"Just charge the card on file"
Crazy things in background
Customer hits on you
Customer is eating
CIT/MAX gets glitchy
"Are you married?"
Customer mentions YouTube videos
Customer threatens you
"Can I text you a picture?"
Arguing about tow mirrors
Customer talks over you or interrupts
"But I saw it online"
Contact makes you late for break
Teams not working
Multiple customer on call
Same Day Delivery
Email Address ‘iS aLl LoWeR cAsE’
Funny customer
Call longer than 10 minutes
We loose a customer
Customer is sexist
"You have a video for it"
Customer asks you to look at part
Customer needs to confirm with mechanic or someone else
Customer hung up
Customer does NOT listen
Customer sniffs their boogies up
Someone calls about applying
Customer is STUBBORN
Teach a customer to use technology
"It's not my fault"
Customer Cannot use PCIPal
VPN issues
Customer accuses us of being liars or scammers or sketchy
Customer did NOT read listing
"Can you see my cart?"
Customer mad about damaged packaging
"I need to speak to a man"
Customer threatens legal action
Customer asks to drop -off return
Customer cannot admit fault
New Order on Existing Line
Customer does not have order info
Customer asking for someone else
Refuses to pay return shipping
CDR tool is not working
Customer calls you a pet name
ManSplaining
Customer is lying
Customer ordering food while on phone
Told to watch your numbers
Customer refuses to give vehicle info
Customer asks for INSANE exception
"Clear Cache and Cookies"
Customer does not understand "NO"
AWESOME CUSTOMER
Tries to return order over a year old
Customer hangs up before you answer
"iT sAiD gUaRaNtEeD tO fIt"
Existing call on New Order line
Signify Cancel
Did not get labels
Customer asks about store in their area
Customer asks you to hold
Customer doing something gross
"I am a mechanic"
PCIPal will not load
"Is that both?"
Escalation
Customer calls part funny name (i.e. Cadillac converter)
SYSTEM DOWN
Callback DOESN'T answer
Customer asks for tech/mechanic
Customer asks for more info on part we do not carry
