(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Customer asks about pick -up option
Escalation
Customer asks you to look at part
Customer asking for someone else
Customer mad about damaged packaging
Customer mentions YouTube videos
Customer keeps repeating the same thing
Customer does not understand "NO"
Signify Cancel
"Are you married?"
Customer calls you a pet name
Customer asks about store in their area
Customer flushes and does not wash hands
Dead air call
"I am a mechanic"
Customer cannot admit fault
Customer actually ordered elsewhere
Customer does NOT listen
Customer asks for INSANE exception
Customer refuses to do CDR
CDR tool is not working
"Are bulbs included?"
Customer asks for more info on part we do not carry
"It's not my fault"
Call longer than 10 minutes
Customer accuses us of being liars or scammers or sketchy
Customer hangs up before you answer
Cat steps on keyboard
Customer sniffs their boogies up
"I need to speak to a man"
Did not get labels
"I ordered the right parts"
"iT sAiD gUaRaNtEeD tO fIt"
Email Address ‘iS aLl LoWeR cAsE’
Customer needs to confirm with mechanic or someone else
Arguing about tow mirrors
Existing call on New Order line
Customer asks for tech/mechanic
"Is that both?"
Customer asks you to hold
Customer talks over you or interrupts
Customer does not have order info
Customer threatens chargeback
SYSTEM DOWN
Customer threatens legal action
Customer asks to tell you card number
Customer curses you out
"Clear Cache and Cookies"
Customer hits on you
Need more info
Funny customer
RUUUUDE Customer
Customer calls part funny name (i.e. Cadillac converter)
"Just charge the card on file"
Callback - No Answer
Callback DOESN'T answer
Customer asks for discount
PCIPal will not load
Customer is eating
Customer is STUBBORN
Customer cuts you off
CIT/MAX gets glitchy
Customer hung up
Customer asks to drop -off return
Customer asks for "total with tax"
Customer ordering food while on phone
Customer is sexist
Multiple customer on call
Customer threatens you
Refuses to pay return shipping
Customer does not believe you
Customer doing something gross
"But I saw it online"
Customer wants replacement on refunded order
Someone calls about applying
Teams not working
Customer did NOT read listing
Customer Cannot use PCIPal
Customer will not stop talking
Tries to return order over a year old
Customer is lying
We loose a customer
"You have a video for it"
VPN issues
Customer refuses to give vehicle info
Mad about ESTIMATED delivery
Sketchy Customer
Teach a customer to use technology
AWESOME CUSTOMER
New Order on Existing Line
Crazy things in background
ManSplaining
Contact makes you late for break
Customer says they know what they are talking about but doesn't
Customer asks for something else after finishing call
