(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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VPN issues
Callback - No Answer
Customer asks you to hold
Customer keeps repeating the same thing
Customer refuses to give vehicle info
Customer flushes and does not wash hands
Customer did NOT read listing
"It's not my fault"
Customer mentions YouTube videos
PCIPal will not load
Refuses to pay return shipping
Signify Cancel
Customer actually ordered elsewhere
Customer asks for discount
Funny customer
Customer asking for someone else
Teams not working
Customer cannot admit fault
Customer needs to confirm with mechanic or someone else
Customer hits on you
Customer asks to drop -off return
Customer Cannot use PCIPal
Same Day Delivery
"Can I text you a picture?"
Customer asks about store in their area
Dead air call
Multiple customer on call
Customer will not stop talking
"I am a mechanic"
Customer asks for "total with tax"
Customer talks over you or interrupts
Tries to return order over a year old
"I ordered the right parts"
Arguing about tow mirrors
"Clear Cache and Cookies"
Customer curses you out
Customer refuses to do CDR
"But I saw it online"
Customer does not understand "NO"
"Are bulbs included?"
Teach a customer to use technology
Customer asks to tell you card number
Told to watch your numbers
Did not get labels
Customer asks for more info on part we do not carry
"Are you married?"
Customer hung up
Customer doing something gross
Customer mad about damaged packaging
Customer threatens you
Customer threatens chargeback
Customer calls part funny name (i.e. Cadillac converter)
Contact makes you late for break
Customer asks for tech/mechanic
Callback DOESN'T answer
Customer is STUBBORN
Customer does not have order info
ManSplaining
Email Address ‘iS aLl LoWeR cAsE’
Customer says they know what they are talking about but doesn't
Existing call on New Order line
We loose a customer
Crazy things in background
Cat steps on keyboard
RUUUUDE Customer
Customer calls you a pet name
"I need to speak to a man"
Customer asks for something else after finishing call
"iT sAiD gUaRaNtEeD tO fIt"
"You have a video for it"
"Just charge the card on file"
Customer is lying
Escalation
Need more info
CIT/MAX gets glitchy
AWESOME CUSTOMER
Customer ordering food while on phone
Customer cuts you off
SYSTEM DOWN
Sketchy Customer
CDR tool is not working
Customer is sexist
Customer wants replacement on refunded order
Call longer than 10 minutes
Customer asks about pick -up option
Someone calls about applying
Mad about ESTIMATED delivery
Customer accuses us of being liars or scammers or sketchy
