Send anExternalWOWSubmit anInternalWOWRead aLeaderSupport orLoL BookTake theMonthlyQuizTeach anAgent howto useObserveFind a Callin Sharpenand inObserveQA yourownemailAttenda TeamHuddleShoutsomeoneout inKudosSend allyourMotivosity$QA anEscalationJobShadowanotherDepartmentLearn/memorizethe Birthdays of5 AgentsGet to knowa VirtualAgent a littlebetterLearnsomethingabout anotherQA Worker youdidn't knowbeforeWearSWAGto WorkSend anExternalWOWSubmit anInternalWOWRead aLeaderSupport orLoL BookTake theMonthlyQuizTeach anAgent howto useObserveFind a Callin Sharpenand inObserveQA yourownemailAttenda TeamHuddleShoutsomeoneout inKudosSend allyourMotivosity$QA anEscalationJobShadowanotherDepartmentLearn/memorizethe Birthdays of5 AgentsGet to knowa VirtualAgent a littlebetterLearnsomethingabout anotherQA Worker youdidn't knowbeforeWearSWAGto Work

QA Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Send an External WOW
  2. Submit an Internal WOW
  3. Read a Leader Support or LoL Book
  4. Take the Monthly Quiz
  5. Teach an Agent how to use Observe
  6. Find a Call in Sharpen and in Observe
  7. QA your own email
  8. Attend a Team Huddle
  9. Shout someone out in Kudos
  10. Send all your Motivosity $
  11. QA an Escalation
  12. Job Shadow another Department
  13. Learn/memorize the Birthdays of 5 Agents
  14. Get to know a Virtual Agent a little better
  15. Learn something about another QA Worker you didn't know before
  16. Wear SWAG to Work