AlwaysRESPECTEmpathySelfAssessmentTeamworkServiceRecoveryLeadingUpThankyouAIDETSurveyToolkitDI2ApproachValueChainFeel,Felt &FindActiveListeningParaphraseMissionSmile &EyeContactFear &AnxietyLEARNPracticeFamilyOpenBodyLanguageProviderofChoiceAlwaysRESPECTEmpathySelfAssessmentTeamworkServiceRecoveryLeadingUpThankyouAIDETSurveyToolkitDI2ApproachValueChainFeel,Felt &FindActiveListeningParaphraseMissionSmile &EyeContactFear &AnxietyLEARNPracticeFamilyOpenBodyLanguageProviderofChoice

The Patient Experience Improvement Initiative - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Always
  2. RESPECT
  3. Empathy
  4. Self Assessment
  5. Teamwork
  6. Service Recovery
  7. Leading Up
  8. Thank you
  9. AIDET
  10. Survey
  11. Toolkit
  12. DI2 Approach
  13. Value Chain
  14. Feel, Felt & Find
  15. Active Listening
  16. Paraphrase
  17. Mission
  18. Smile & Eye Contact
  19. Fear & Anxiety
  20. LEARN
  21. Practice
  22. Family
  23. Open Body Language
  24. Provider of Choice