TeamworkRESPECTOpenBodyLanguageServiceRecoveryThankyouFear &AnxietyAlwaysSelfAssessmentProviderofChoicePracticeSurveyParaphraseAIDETLEARNMissionActiveListeningEmpathyFeel,Felt &FindToolkitSmile &EyeContactLeadingUpDI2ApproachFamilyValueChainTeamworkRESPECTOpenBodyLanguageServiceRecoveryThankyouFear &AnxietyAlwaysSelfAssessmentProviderofChoicePracticeSurveyParaphraseAIDETLEARNMissionActiveListeningEmpathyFeel,Felt &FindToolkitSmile &EyeContactLeadingUpDI2ApproachFamilyValueChain

The Patient Experience Improvement Initiative - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Teamwork
  2. RESPECT
  3. Open Body Language
  4. Service Recovery
  5. Thank you
  6. Fear & Anxiety
  7. Always
  8. Self Assessment
  9. Provider of Choice
  10. Practice
  11. Survey
  12. Paraphrase
  13. AIDET
  14. LEARN
  15. Mission
  16. Active Listening
  17. Empathy
  18. Feel, Felt & Find
  19. Toolkit
  20. Smile & Eye Contact
  21. Leading Up
  22. DI2 Approach
  23. Family
  24. Value Chain