ValueChainAIDETParaphraseProviderofChoiceDI2ApproachSelfAssessmentTeamworkFeel,Felt &FindSmile &EyeContactActiveListeningMissionOpenBodyLanguageSurveyThankyouLeadingUpServiceRecoveryToolkitRESPECTLEARNFamilyFear &AnxietyPracticeEmpathyAlwaysValueChainAIDETParaphraseProviderofChoiceDI2ApproachSelfAssessmentTeamworkFeel,Felt &FindSmile &EyeContactActiveListeningMissionOpenBodyLanguageSurveyThankyouLeadingUpServiceRecoveryToolkitRESPECTLEARNFamilyFear &AnxietyPracticeEmpathyAlways

The Patient Experience Improvement Initiative - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Value Chain
  2. AIDET
  3. Paraphrase
  4. Provider of Choice
  5. DI2 Approach
  6. Self Assessment
  7. Teamwork
  8. Feel, Felt & Find
  9. Smile & Eye Contact
  10. Active Listening
  11. Mission
  12. Open Body Language
  13. Survey
  14. Thank you
  15. Leading Up
  16. Service Recovery
  17. Toolkit
  18. RESPECT
  19. LEARN
  20. Family
  21. Fear & Anxiety
  22. Practice
  23. Empathy
  24. Always