SelfAssessmentFamilyToolkitFear &AnxietyAIDETLeadingUpLEARNProviderofChoiceActiveListeningServiceRecoveryValueChainAlwaysDI2ApproachTeamworkPracticeMissionSmile &EyeContactEmpathyOpenBodyLanguageFeel,Felt &FindParaphraseSurveyRESPECTThankyouSelfAssessmentFamilyToolkitFear &AnxietyAIDETLeadingUpLEARNProviderofChoiceActiveListeningServiceRecoveryValueChainAlwaysDI2ApproachTeamworkPracticeMissionSmile &EyeContactEmpathyOpenBodyLanguageFeel,Felt &FindParaphraseSurveyRESPECTThankyou

The Patient Experience Improvement Initiative - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Self Assessment
  2. Family
  3. Toolkit
  4. Fear & Anxiety
  5. AIDET
  6. Leading Up
  7. LEARN
  8. Provider of Choice
  9. Active Listening
  10. Service Recovery
  11. Value Chain
  12. Always
  13. DI2 Approach
  14. Teamwork
  15. Practice
  16. Mission
  17. Smile & Eye Contact
  18. Empathy
  19. Open Body Language
  20. Feel, Felt & Find
  21. Paraphrase
  22. Survey
  23. RESPECT
  24. Thank you