NoAbandonedClaims atEODLunchon timeFree!1.5%Unaccountedtime or less1.5%Unaccountedtime or lessDe-escalateda postedescalationAHT at orBELOWDepositGoal6 QualityCalls in30 minsNoEscalationsfor 1 dayOn the Dotwith 2ndAHT Checkin ( NoCushion )Breakon timeDe-escalateda postedescalation12 Qualitycalls in 1hourAHT at orBELOWTeamGoalAHT at orBELOWTeamGoalFree!AHT at orBELOWTeamGoalOn the Dotwith 2ndAHT Checkin ( NoCushion )NoEscalationsfor 1 dayOn the Dotwith 1st AHTCheck in (No Cushion )NoAbandonedClaims atBeginning ofDayOn the Dotwith 1st AHTCheck in (No Cushion )NoEscalationsfor 1 dayNoAbandonedClaims atEODNoAbandonedClaims atBeginning ofDayAHT at orBELOWDepositGoalAHT at orBELOWDepositGoalDe-escalateda postedescalationLunchon time6 QualityCalls in30 mins10 or more9-10 T2BSurvey’s forJanuaryNoAbandonedClaims atBeginning ofDay1.5%Unaccountedtime or less12 Qualitycalls in 1hourBreakon time12 Qualitycalls in 1hourOn the Dotwith 2ndAHT Checkin ( NoCushion )On the Dotwith 3rd AHTCheck in (No Cushion )10 or more9-10 T2BSurvey’s forJanuaryLunchon time10 or more9-10 T2BSurvey’s forJanuaryOn the Dotwith 1st AHTCheck in (No Cushion )On the Dotwith 3rd AHTCheck in (No Cushion )On the Dotwith 3rd AHTCheck in (No Cushion )6 QualityCalls in30 minsNoAbandonedClaims atEODBreakon timeNoAbandonedClaims atEODLunchon timeFree!1.5%Unaccountedtime or less1.5%Unaccountedtime or lessDe-escalateda postedescalationAHT at orBELOWDepositGoal6 QualityCalls in30 minsNoEscalationsfor 1 dayOn the Dotwith 2ndAHT Checkin ( NoCushion )Breakon timeDe-escalateda postedescalation12 Qualitycalls in 1hourAHT at orBELOWTeamGoalAHT at orBELOWTeamGoalFree!AHT at orBELOWTeamGoalOn the Dotwith 2ndAHT Checkin ( NoCushion )NoEscalationsfor 1 dayOn the Dotwith 1st AHTCheck in (No Cushion )NoAbandonedClaims atBeginning ofDayOn the Dotwith 1st AHTCheck in (No Cushion )NoEscalationsfor 1 dayNoAbandonedClaims atEODNoAbandonedClaims atBeginning ofDayAHT at orBELOWDepositGoalAHT at orBELOWDepositGoalDe-escalateda postedescalationLunchon time6 QualityCalls in30 mins10 or more9-10 T2BSurvey’s forJanuaryNoAbandonedClaims atBeginning ofDay1.5%Unaccountedtime or less12 Qualitycalls in 1hourBreakon time12 Qualitycalls in 1hourOn the Dotwith 2ndAHT Checkin ( NoCushion )On the Dotwith 3rd AHTCheck in (No Cushion )10 or more9-10 T2BSurvey’s forJanuaryLunchon time10 or more9-10 T2BSurvey’s forJanuaryOn the Dotwith 1st AHTCheck in (No Cushion )On the Dotwith 3rd AHTCheck in (No Cushion )On the Dotwith 3rd AHTCheck in (No Cushion )6 QualityCalls in30 minsNoAbandonedClaims atEODBreakon time

- Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. No Abandoned Claims at EOD
  2. Lunch on time
  3. Free!
  4. 1.5% Unaccounted time or less
  5. 1.5% Unaccounted time or less
  6. De-escalated a posted escalation
  7. AHT at or BELOW Deposit Goal
  8. 6 Quality Calls in 30 mins
  9. No Escalations for 1 day
  10. On the Dot with 2nd AHT Check in ( No Cushion )
  11. Break on time
  12. De-escalated a posted escalation
  13. 12 Quality calls in 1 hour
  14. AHT at or BELOW Team Goal
  15. AHT at or BELOW Team Goal
  16. Free!
  17. AHT at or BELOW Team Goal
  18. On the Dot with 2nd AHT Check in ( No Cushion )
  19. No Escalations for 1 day
  20. On the Dot with 1st AHT Check in ( No Cushion )
  21. No Abandoned Claims at Beginning of Day
  22. On the Dot with 1st AHT Check in ( No Cushion )
  23. No Escalations for 1 day
  24. No Abandoned Claims at EOD
  25. No Abandoned Claims at Beginning of Day
  26. AHT at or BELOW Deposit Goal
  27. AHT at or BELOW Deposit Goal
  28. De-escalated a posted escalation
  29. Lunch on time
  30. 6 Quality Calls in 30 mins
  31. 10 or more 9-10 T2B Survey’s for January
  32. No Abandoned Claims at Beginning of Day
  33. 1.5% Unaccounted time or less
  34. 12 Quality calls in 1 hour
  35. Break on time
  36. 12 Quality calls in 1 hour
  37. On the Dot with 2nd AHT Check in ( No Cushion )
  38. On the Dot with 3rd AHT Check in ( No Cushion )
  39. 10 or more 9-10 T2B Survey’s for January
  40. Lunch on time
  41. 10 or more 9-10 T2B Survey’s for January
  42. On the Dot with 1st AHT Check in ( No Cushion )
  43. On the Dot with 3rd AHT Check in ( No Cushion )
  44. On the Dot with 3rd AHT Check in ( No Cushion )
  45. 6 Quality Calls in 30 mins
  46. No Abandoned Claims at EOD
  47. Break on time