AHT at orBELOWTeamGoal10 or more9-10 T2BSurvey’s forJanuaryNoEscalationsfor 1 dayFree!Breakon timeOn the Dotwith 1st AHTCheck in (No Cushion )On the Dotwith 2ndAHT Checkin ( NoCushion )NoAbandonedClaims atBeginning ofDayDe-escalateda postedescalationOn the Dotwith 3rd AHTCheck in (No Cushion )Breakon timeOn the Dotwith 2ndAHT Checkin ( NoCushion )Lunchon timeDe-escalateda postedescalationLunchon timeNoEscalationsfor 1 dayOn the Dotwith 2ndAHT Checkin ( NoCushion )NoAbandonedClaims atEODNoAbandonedClaims atEODNoEscalationsfor 1 day12 Qualitycalls in 1hour1.5%Unaccountedtime or less6 QualityCalls in30 mins10 or more9-10 T2BSurvey’s forJanuaryOn the Dotwith 1st AHTCheck in (No Cushion )10 or more9-10 T2BSurvey’s forJanuaryAHT at orBELOWTeamGoalLunchon timeOn the Dotwith 3rd AHTCheck in (No Cushion )On the Dotwith 1st AHTCheck in (No Cushion )1.5%Unaccountedtime or lessOn the Dotwith 3rd AHTCheck in (No Cushion )AHT at orBELOWDepositGoalAHT at orBELOWDepositGoal12 Qualitycalls in 1hourBreakon time6 QualityCalls in30 minsNoAbandonedClaims atBeginning ofDay12 Qualitycalls in 1hourAHT at orBELOWTeamGoalFree!1.5%Unaccountedtime or lessNoAbandonedClaims atBeginning ofDayAHT at orBELOWDepositGoalDe-escalateda postedescalationNoAbandonedClaims atEOD6 QualityCalls in30 minsAHT at orBELOWTeamGoal10 or more9-10 T2BSurvey’s forJanuaryNoEscalationsfor 1 dayFree!Breakon timeOn the Dotwith 1st AHTCheck in (No Cushion )On the Dotwith 2ndAHT Checkin ( NoCushion )NoAbandonedClaims atBeginning ofDayDe-escalateda postedescalationOn the Dotwith 3rd AHTCheck in (No Cushion )Breakon timeOn the Dotwith 2ndAHT Checkin ( NoCushion )Lunchon timeDe-escalateda postedescalationLunchon timeNoEscalationsfor 1 dayOn the Dotwith 2ndAHT Checkin ( NoCushion )NoAbandonedClaims atEODNoAbandonedClaims atEODNoEscalationsfor 1 day12 Qualitycalls in 1hour1.5%Unaccountedtime or less6 QualityCalls in30 mins10 or more9-10 T2BSurvey’s forJanuaryOn the Dotwith 1st AHTCheck in (No Cushion )10 or more9-10 T2BSurvey’s forJanuaryAHT at orBELOWTeamGoalLunchon timeOn the Dotwith 3rd AHTCheck in (No Cushion )On the Dotwith 1st AHTCheck in (No Cushion )1.5%Unaccountedtime or lessOn the Dotwith 3rd AHTCheck in (No Cushion )AHT at orBELOWDepositGoalAHT at orBELOWDepositGoal12 Qualitycalls in 1hourBreakon time6 QualityCalls in30 minsNoAbandonedClaims atBeginning ofDay12 Qualitycalls in 1hourAHT at orBELOWTeamGoalFree!1.5%Unaccountedtime or lessNoAbandonedClaims atBeginning ofDayAHT at orBELOWDepositGoalDe-escalateda postedescalationNoAbandonedClaims atEOD6 QualityCalls in30 mins

- Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. AHT at or BELOW Team Goal
  2. 10 or more 9-10 T2B Survey’s for January
  3. No Escalations for 1 day
  4. Free!
  5. Break on time
  6. On the Dot with 1st AHT Check in ( No Cushion )
  7. On the Dot with 2nd AHT Check in ( No Cushion )
  8. No Abandoned Claims at Beginning of Day
  9. De-escalated a posted escalation
  10. On the Dot with 3rd AHT Check in ( No Cushion )
  11. Break on time
  12. On the Dot with 2nd AHT Check in ( No Cushion )
  13. Lunch on time
  14. De-escalated a posted escalation
  15. Lunch on time
  16. No Escalations for 1 day
  17. On the Dot with 2nd AHT Check in ( No Cushion )
  18. No Abandoned Claims at EOD
  19. No Abandoned Claims at EOD
  20. No Escalations for 1 day
  21. 12 Quality calls in 1 hour
  22. 1.5% Unaccounted time or less
  23. 6 Quality Calls in 30 mins
  24. 10 or more 9-10 T2B Survey’s for January
  25. On the Dot with 1st AHT Check in ( No Cushion )
  26. 10 or more 9-10 T2B Survey’s for January
  27. AHT at or BELOW Team Goal
  28. Lunch on time
  29. On the Dot with 3rd AHT Check in ( No Cushion )
  30. On the Dot with 1st AHT Check in ( No Cushion )
  31. 1.5% Unaccounted time or less
  32. On the Dot with 3rd AHT Check in ( No Cushion )
  33. AHT at or BELOW Deposit Goal
  34. AHT at or BELOW Deposit Goal
  35. 12 Quality calls in 1 hour
  36. Break on time
  37. 6 Quality Calls in 30 mins
  38. No Abandoned Claims at Beginning of Day
  39. 12 Quality calls in 1 hour
  40. AHT at or BELOW Team Goal
  41. Free!
  42. 1.5% Unaccounted time or less
  43. No Abandoned Claims at Beginning of Day
  44. AHT at or BELOW Deposit Goal
  45. De-escalated a posted escalation
  46. No Abandoned Claims at EOD
  47. 6 Quality Calls in 30 mins