- Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.

1. AHT at or BELOW Team Goal
2. 6 Quality Calls in 30 mins
3. On the Dot with 2nd AHT Check in ( No Cushion )
4. De-escalated a posted escalation
5. No Escalations for 1 day
6. No Abandoned Claims at Beginning of Day
7. No Abandoned Claims at EOD
8. AHT at or BELOW Deposit Goal
9. No Abandoned Claims at EOD
10. Lunch on time
11. Break on time
12. No Escalations for 1 day
13. 12 Quality calls in 1 hour
14. On the Dot with 1st AHT Check in ( No Cushion )
15. Free!
16. On the Dot with 1st AHT Check in ( No Cushion )
17. AHT at or BELOW Team Goal
18. De-escalated a posted escalation
19. AHT at or BELOW Deposit Goal
20. 1.5% Unaccounted time or less
21. No Abandoned Claims at Beginning of Day
22. 10 or more 9-10 T2B Survey’s for January
23. 6 Quality Calls in 30 mins
24. 12 Quality calls in 1 hour
25. 12 Quality calls in 1 hour
26. No Escalations for 1 day
27. On the Dot with 3rd AHT Check in ( No Cushion )
28. 1.5% Unaccounted time or less
29. On the Dot with 2nd AHT Check in ( No Cushion )
30. AHT at or BELOW Team Goal
31. 10 or more 9-10 T2B Survey’s for January
32. On the Dot with 2nd AHT Check in ( No Cushion )
33. AHT at or BELOW Deposit Goal
34. On the Dot with 3rd AHT Check in ( No Cushion )
35. Break on time
36. 1.5% Unaccounted time or less
37. Lunch on time
38. On the Dot with 3rd AHT Check in ( No Cushion )
39. Lunch on time
40. De-escalated a posted escalation
41. 6 Quality Calls in 30 mins
42. 10 or more 9-10 T2B Survey’s for January
43. On the Dot with 1st AHT Check in ( No Cushion )
44. No Abandoned Claims at EOD
45. Free!
46. Break on time
47. No Abandoned Claims at Beginning of Day