De- escalated a posted escalation 6 Quality Calls in 30 mins Lunch on time No Abandoned Claims at Beginning of Day AHT at or BELOW Deposit Goal No Escalations for 1 day On the Dot with 3rd AHT Check in ( No Cushion ) Break on time No Abandoned Claims at EOD 10 or more 9-10 T2B Survey’s for January AHT at or BELOW Team Goal Free! 1.5% Unaccounted time or less On the Dot with 1st AHT Check in ( No Cushion ) 12 Quality calls in 1 hour On the Dot with 2nd AHT Check in ( No Cushion ) De- escalated a posted escalation 6 Quality Calls in 30 mins Lunch on time No Abandoned Claims at Beginning of Day AHT at or BELOW Deposit Goal No Escalations for 1 day On the Dot with 3rd AHT Check in ( No Cushion ) Break on time No Abandoned Claims at EOD 10 or more 9-10 T2B Survey’s for January AHT at or BELOW Team Goal Free! 1.5% Unaccounted time or less On the Dot with 1st AHT Check in ( No Cushion ) 12 Quality calls in 1 hour On the Dot with 2nd AHT Check in ( No Cushion )
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
De-escalated a posted escalation
6 Quality Calls in 30 mins
Lunch on time
No Abandoned Claims at Beginning of Day
AHT at or BELOW Deposit Goal
No Escalations for 1 day
On the Dot with 3rd AHT Check in ( No Cushion )
Break on time
No Abandoned Claims at EOD
10 or more 9-10 T2B Survey’s for January
AHT at or BELOW Team Goal
Free!
1.5% Unaccounted time or less
On the Dot with 1st AHT Check in ( No Cushion )
12 Quality calls in 1 hour
On the Dot with 2nd AHT Check in ( No Cushion )