On the Dot with 2nd AHT Check in ( No Cushion ) De- escalated a posted escalation 12 Quality calls in 1 hour De- escalated a posted escalation AHT at or BELOW Team Goal No Escalations for 1 day Lunch on time 1.5% Unaccounted time or less No Escalations for 1 day 10 or more 9-10 T2B Survey’s for January Break on time No Abandoned Claims at EOD On the Dot with 3rd AHT Check in ( No Cushion ) AHT at or BELOW Deposit Goal No Abandoned Claims at EOD 6 Quality Calls in 30 mins On the Dot with 1st AHT Check in ( No Cushion ) Break on time AHT at or BELOW Team Goal On the Dot with 2nd AHT Check in ( No Cushion ) AHT at or BELOW Deposit Goal 10 or more 9-10 T2B Survey’s for January Lunch on time On the Dot with 1st AHT Check in ( No Cushion ) No Abandoned Claims at Beginning of Day On the Dot with 3rd AHT Check in ( No Cushion ) 1.5% Unaccounted time or less 6 Quality Calls in 30 mins No Abandoned Claims at Beginning of Day Free! 12 Quality calls in 1 hour On the Dot with 2nd AHT Check in ( No Cushion ) De- escalated a posted escalation 12 Quality calls in 1 hour De- escalated a posted escalation AHT at or BELOW Team Goal No Escalations for 1 day Lunch on time 1.5% Unaccounted time or less No Escalations for 1 day 10 or more 9-10 T2B Survey’s for January Break on time No Abandoned Claims at EOD On the Dot with 3rd AHT Check in ( No Cushion ) AHT at or BELOW Deposit Goal No Abandoned Claims at EOD 6 Quality Calls in 30 mins On the Dot with 1st AHT Check in ( No Cushion ) Break on time AHT at or BELOW Team Goal On the Dot with 2nd AHT Check in ( No Cushion ) AHT at or BELOW Deposit Goal 10 or more 9-10 T2B Survey’s for January Lunch on time On the Dot with 1st AHT Check in ( No Cushion ) No Abandoned Claims at Beginning of Day On the Dot with 3rd AHT Check in ( No Cushion ) 1.5% Unaccounted time or less 6 Quality Calls in 30 mins No Abandoned Claims at Beginning of Day Free! 12 Quality calls in 1 hour
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
On the Dot with 2nd AHT Check in ( No Cushion )
De-escalated a posted escalation
12 Quality calls in 1 hour
De-escalated a posted escalation
AHT at or BELOW Team Goal
No Escalations for 1 day
Lunch on time
1.5% Unaccounted time or less
No Escalations for 1 day
10 or more 9-10 T2B Survey’s for January
Break on time
No Abandoned Claims at EOD
On the Dot with 3rd AHT Check in ( No Cushion )
AHT at or BELOW Deposit Goal
No Abandoned Claims at EOD
6 Quality Calls in 30 mins
On the Dot with 1st AHT Check in ( No Cushion )
Break on time
AHT at or BELOW Team Goal
On the Dot with 2nd AHT Check in ( No Cushion )
AHT at or BELOW Deposit Goal
10 or more 9-10 T2B Survey’s for January
Lunch on time
On the Dot with 1st AHT Check in ( No Cushion )
No Abandoned Claims at Beginning of Day
On the Dot with 3rd AHT Check in ( No Cushion )
1.5% Unaccounted time or less
6 Quality Calls in 30 mins
No Abandoned Claims at Beginning of Day
Free!
12 Quality calls in 1 hour