De- escalated a posted escalation AHT at or BELOW Deposit Goal Break on time 6 Quality Calls in 30 mins On the Dot with 2nd AHT Check in ( No Cushion ) 10 or more 9-10 T2B Survey’s for January Lunch on time 12 Quality calls in 1 hour On the Dot with 3rd AHT Check in ( No Cushion ) No Abandoned Claims at EOD No Escalations for 1 day On the Dot with 1st AHT Check in ( No Cushion ) No Abandoned Claims at Beginning of Day AHT at or BELOW Team Goal 1.5% Unaccounted time or less Free! De- escalated a posted escalation AHT at or BELOW Deposit Goal Break on time 6 Quality Calls in 30 mins On the Dot with 2nd AHT Check in ( No Cushion ) 10 or more 9-10 T2B Survey’s for January Lunch on time 12 Quality calls in 1 hour On the Dot with 3rd AHT Check in ( No Cushion ) No Abandoned Claims at EOD No Escalations for 1 day On the Dot with 1st AHT Check in ( No Cushion ) No Abandoned Claims at Beginning of Day AHT at or BELOW Team Goal 1.5% Unaccounted time or less Free!
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
De-escalated a posted escalation
AHT at or BELOW Deposit Goal
Break on time
6 Quality Calls in 30 mins
On the Dot with 2nd AHT Check in ( No Cushion )
10 or more 9-10 T2B Survey’s for January
Lunch on time
12 Quality calls in 1 hour
On the Dot with 3rd AHT Check in ( No Cushion )
No Abandoned Claims at EOD
No Escalations for 1 day
On the Dot with 1st AHT Check in ( No Cushion )
No Abandoned Claims at Beginning of Day
AHT at or BELOW Team Goal
1.5% Unaccounted time or less
Free!