12 Quality calls in 1 hour On the Dot with 1st AHT Check in ( No Cushion ) AHT at or BELOW Team Goal 6 Quality Calls in 30 mins AHT at or BELOW Deposit Goal No Abandoned Claims at Beginning of Day 1.5% Unaccounted time or less 10 or more 9-10 T2B Survey’s for January No Abandoned Claims at EOD Free! On the Dot with 2nd AHT Check in ( No Cushion ) On the Dot with 3rd AHT Check in ( No Cushion) Break on time No Escalations for 1 day Lunch on time De- escalated a posted escalation 12 Quality calls in 1 hour On the Dot with 1st AHT Check in ( No Cushion ) AHT at or BELOW Team Goal 6 Quality Calls in 30 mins AHT at or BELOW Deposit Goal No Abandoned Claims at Beginning of Day 1.5% Unaccounted time or less 10 or more 9-10 T2B Survey’s for January No Abandoned Claims at EOD Free! On the Dot with 2nd AHT Check in ( No Cushion ) On the Dot with 3rd AHT Check in ( No Cushion) Break on time No Escalations for 1 day Lunch on time De- escalated a posted escalation
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
12 Quality calls in 1 hour
On the Dot with 1st AHT Check in ( No Cushion )
AHT at or BELOW Team Goal
6 Quality Calls in 30 mins
AHT at or BELOW Deposit Goal
No Abandoned Claims at Beginning of Day
1.5% Unaccounted time or less
10 or more 9-10 T2B Survey’s for January
No Abandoned Claims at EOD
Free!
On the Dot with 2nd AHT Check in ( No Cushion )
On the Dot with 3rd AHT Check in ( No Cushion)
Break on time
No Escalations for 1 day
Lunch on time
De-escalated a posted escalation