NoEscalationsfor 1 dayNoAbandonedClaims atEODFree!AHT at orBELOWTeamGoalBreakon timeNoAbandonedClaims atBeginning ofDayDe-escalateda postedescalation1.5%Unaccountedtime or less12 Qualitycalls in 1hour6 QualityCalls in30 minsAHT at orBELOWDepositGoalOn the Dotwith 2ndAHT Checkin ( NoCushion )On the Dotwith 1st AHTCheck in (No Cushion )10 or more9-10 T2BSurvey’s forJanuaryOn the Dotwith 3rd AHTCheck in (No Cushion)Lunchon timeNoEscalationsfor 1 dayNoAbandonedClaims atEODFree!AHT at orBELOWTeamGoalBreakon timeNoAbandonedClaims atBeginning ofDayDe-escalateda postedescalation1.5%Unaccountedtime or less12 Qualitycalls in 1hour6 QualityCalls in30 minsAHT at orBELOWDepositGoalOn the Dotwith 2ndAHT Checkin ( NoCushion )On the Dotwith 1st AHTCheck in (No Cushion )10 or more9-10 T2BSurvey’s forJanuaryOn the Dotwith 3rd AHTCheck in (No Cushion)Lunchon time

Untitled Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. No Escalations for 1 day
  2. No Abandoned Claims at EOD
  3. Free!
  4. AHT at or BELOW Team Goal
  5. Break on time
  6. No Abandoned Claims at Beginning of Day
  7. De-escalated a posted escalation
  8. 1.5% Unaccounted time or less
  9. 12 Quality calls in 1 hour
  10. 6 Quality Calls in 30 mins
  11. AHT at or BELOW Deposit Goal
  12. On the Dot with 2nd AHT Check in ( No Cushion )
  13. On the Dot with 1st AHT Check in ( No Cushion )
  14. 10 or more 9-10 T2B Survey’s for January
  15. On the Dot with 3rd AHT Check in ( No Cushion)
  16. Lunch on time