Break on time 10 or more 9-10 T2B Survey’s for January 12 Quality calls in 1 hour On the Dot with 3rd AHT Check in ( No Cushion) On the Dot with 2nd AHT Check in ( No Cushion ) No Abandoned Claims at Beginning of Day No Escalations for 1 day De- escalated a posted escalation Lunch on time No Abandoned Claims at EOD 1.5% Unaccounted time or less AHT at or BELOW Team Goal Free! 6 Quality Calls in 30 mins AHT at or BELOW Deposit Goal On the Dot with 1st AHT Check in ( No Cushion ) Break on time 10 or more 9-10 T2B Survey’s for January 12 Quality calls in 1 hour On the Dot with 3rd AHT Check in ( No Cushion) On the Dot with 2nd AHT Check in ( No Cushion ) No Abandoned Claims at Beginning of Day No Escalations for 1 day De- escalated a posted escalation Lunch on time No Abandoned Claims at EOD 1.5% Unaccounted time or less AHT at or BELOW Team Goal Free! 6 Quality Calls in 30 mins AHT at or BELOW Deposit Goal On the Dot with 1st AHT Check in ( No Cushion )
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Break on time
10 or more 9-10 T2B Survey’s for January
12 Quality calls in 1 hour
On the Dot with 3rd AHT Check in ( No Cushion)
On the Dot with 2nd AHT Check in ( No Cushion )
No Abandoned Claims at Beginning of Day
No Escalations for 1 day
De-escalated a posted escalation
Lunch on time
No Abandoned Claims at EOD
1.5% Unaccounted time or less
AHT at or BELOW Team Goal
Free!
6 Quality Calls in 30 mins
AHT at or BELOW Deposit Goal
On the Dot with 1st AHT Check in ( No Cushion )