No Escalations for 1 day No Abandoned Claims at EOD Free! AHT at or BELOW Team Goal Break on time No Abandoned Claims at Beginning of Day De- escalated a posted escalation 1.5% Unaccounted time or less 12 Quality calls in 1 hour 6 Quality Calls in 30 mins AHT at or BELOW Deposit Goal On the Dot with 2nd AHT Check in ( No Cushion ) On the Dot with 1st AHT Check in ( No Cushion ) 10 or more 9-10 T2B Survey’s for January On the Dot with 3rd AHT Check in ( No Cushion) Lunch on time No Escalations for 1 day No Abandoned Claims at EOD Free! AHT at or BELOW Team Goal Break on time No Abandoned Claims at Beginning of Day De- escalated a posted escalation 1.5% Unaccounted time or less 12 Quality calls in 1 hour 6 Quality Calls in 30 mins AHT at or BELOW Deposit Goal On the Dot with 2nd AHT Check in ( No Cushion ) On the Dot with 1st AHT Check in ( No Cushion ) 10 or more 9-10 T2B Survey’s for January On the Dot with 3rd AHT Check in ( No Cushion) Lunch on time
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
No Escalations for 1 day
No Abandoned Claims at EOD
Free!
AHT at or BELOW Team Goal
Break on time
No Abandoned Claims at Beginning of Day
De-escalated a posted escalation
1.5% Unaccounted time or less
12 Quality calls in 1 hour
6 Quality Calls in 30 mins
AHT at or BELOW Deposit Goal
On the Dot with 2nd AHT Check in ( No Cushion )
On the Dot with 1st AHT Check in ( No Cushion )
10 or more 9-10 T2B Survey’s for January
On the Dot with 3rd AHT Check in ( No Cushion)
Lunch on time