NoEscalationsfor 1 dayOn the Dotwith 3rd AHTCheck in (No Cushion )12 Qualitycalls in 1hour1.5%Unaccountedtime or lessNoAbandonedClaims atBeginning ofDayOn the Dotwith 2ndAHT Checkin ( NoCushion )Breakon timeDe-escalateda postedescalationOn the Dotwith 1st AHTCheck in (No Cushion )Lunchon timeFree!6 QualityCalls in30 minsAHT at orBELOWTeamGoalAHT at orBELOWDepositGoal10 or more9-10 T2BSurvey’s forJanuaryNoAbandonedClaims atEODNoEscalationsfor 1 dayOn the Dotwith 3rd AHTCheck in (No Cushion )12 Qualitycalls in 1hour1.5%Unaccountedtime or lessNoAbandonedClaims atBeginning ofDayOn the Dotwith 2ndAHT Checkin ( NoCushion )Breakon timeDe-escalateda postedescalationOn the Dotwith 1st AHTCheck in (No Cushion )Lunchon timeFree!6 QualityCalls in30 minsAHT at orBELOWTeamGoalAHT at orBELOWDepositGoal10 or more9-10 T2BSurvey’s forJanuaryNoAbandonedClaims atEOD

Untitled Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. No Escalations for 1 day
  2. On the Dot with 3rd AHT Check in ( No Cushion )
  3. 12 Quality calls in 1 hour
  4. 1.5% Unaccounted time or less
  5. No Abandoned Claims at Beginning of Day
  6. On the Dot with 2nd AHT Check in ( No Cushion )
  7. Break on time
  8. De-escalated a posted escalation
  9. On the Dot with 1st AHT Check in ( No Cushion )
  10. Lunch on time
  11. Free!
  12. 6 Quality Calls in 30 mins
  13. AHT at or BELOW Team Goal
  14. AHT at or BELOW Deposit Goal
  15. 10 or more 9-10 T2B Survey’s for January
  16. No Abandoned Claims at EOD