12 Qualitycalls in 1hourNoEscalationsfor 1 day1.5%Unaccountedtime or lessFree!On the Dotwith 1st AHTCheck in (No Cushion )On the Dotwith 3rd AHTCheck in (No Cushion )NoAbandonedClaims atEODAHT at orBELOWDepositGoalBreakon timeAHT at orBELOWTeamGoalNoAbandonedClaims atBeginning ofDay10 or more9-10 T2BSurvey’s forJanuary6 QualityCalls in30 minsLunchon timeDe-escalateda postedescalationOn the Dotwith 2ndAHT Checkin ( NoCushion )12 Qualitycalls in 1hourNoEscalationsfor 1 day1.5%Unaccountedtime or lessFree!On the Dotwith 1st AHTCheck in (No Cushion )On the Dotwith 3rd AHTCheck in (No Cushion )NoAbandonedClaims atEODAHT at orBELOWDepositGoalBreakon timeAHT at orBELOWTeamGoalNoAbandonedClaims atBeginning ofDay10 or more9-10 T2BSurvey’s forJanuary6 QualityCalls in30 minsLunchon timeDe-escalateda postedescalationOn the Dotwith 2ndAHT Checkin ( NoCushion )

Untitled Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. 12 Quality calls in 1 hour
  2. No Escalations for 1 day
  3. 1.5% Unaccounted time or less
  4. Free!
  5. On the Dot with 1st AHT Check in ( No Cushion )
  6. On the Dot with 3rd AHT Check in ( No Cushion )
  7. No Abandoned Claims at EOD
  8. AHT at or BELOW Deposit Goal
  9. Break on time
  10. AHT at or BELOW Team Goal
  11. No Abandoned Claims at Beginning of Day
  12. 10 or more 9-10 T2B Survey’s for January
  13. 6 Quality Calls in 30 mins
  14. Lunch on time
  15. De-escalated a posted escalation
  16. On the Dot with 2nd AHT Check in ( No Cushion )