12 Quality calls in 1 hour No Escalations for 1 day 1.5% Unaccounted time or less Free! On the Dot with 1st AHT Check in ( No Cushion ) On the Dot with 3rd AHT Check in ( No Cushion ) No Abandoned Claims at EOD AHT at or BELOW Deposit Goal Break on time AHT at or BELOW Team Goal No Abandoned Claims at Beginning of Day 10 or more 9-10 T2B Survey’s for January 6 Quality Calls in 30 mins Lunch on time De- escalated a posted escalation On the Dot with 2nd AHT Check in ( No Cushion ) 12 Quality calls in 1 hour No Escalations for 1 day 1.5% Unaccounted time or less Free! On the Dot with 1st AHT Check in ( No Cushion ) On the Dot with 3rd AHT Check in ( No Cushion ) No Abandoned Claims at EOD AHT at or BELOW Deposit Goal Break on time AHT at or BELOW Team Goal No Abandoned Claims at Beginning of Day 10 or more 9-10 T2B Survey’s for January 6 Quality Calls in 30 mins Lunch on time De- escalated a posted escalation On the Dot with 2nd AHT Check in ( No Cushion )
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
12 Quality calls in 1 hour
No Escalations for 1 day
1.5% Unaccounted time or less
Free!
On the Dot with 1st AHT Check in ( No Cushion )
On the Dot with 3rd AHT Check in ( No Cushion )
No Abandoned Claims at EOD
AHT at or BELOW Deposit Goal
Break on time
AHT at or BELOW Team Goal
No Abandoned Claims at Beginning of Day
10 or more 9-10 T2B Survey’s for January
6 Quality Calls in 30 mins
Lunch on time
De-escalated a posted escalation
On the Dot with 2nd AHT Check in ( No Cushion )