No Escalations for 1 day On the Dot with 3rd AHT Check in ( No Cushion ) 12 Quality calls in 1 hour 1.5% Unaccounted time or less No Abandoned Claims at Beginning of Day On the Dot with 2nd AHT Check in ( No Cushion ) Break on time De- escalated a posted escalation On the Dot with 1st AHT Check in ( No Cushion ) Lunch on time Free! 6 Quality Calls in 30 mins AHT at or BELOW Team Goal AHT at or BELOW Deposit Goal 10 or more 9-10 T2B Survey’s for January No Abandoned Claims at EOD No Escalations for 1 day On the Dot with 3rd AHT Check in ( No Cushion ) 12 Quality calls in 1 hour 1.5% Unaccounted time or less No Abandoned Claims at Beginning of Day On the Dot with 2nd AHT Check in ( No Cushion ) Break on time De- escalated a posted escalation On the Dot with 1st AHT Check in ( No Cushion ) Lunch on time Free! 6 Quality Calls in 30 mins AHT at or BELOW Team Goal AHT at or BELOW Deposit Goal 10 or more 9-10 T2B Survey’s for January No Abandoned Claims at EOD
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
No Escalations for 1 day
On the Dot with 3rd AHT Check in ( No Cushion )
12 Quality calls in 1 hour
1.5% Unaccounted time or less
No Abandoned Claims at Beginning of Day
On the Dot with 2nd AHT Check in ( No Cushion )
Break on time
De-escalated a posted escalation
On the Dot with 1st AHT Check in ( No Cushion )
Lunch on time
Free!
6 Quality Calls in 30 mins
AHT at or BELOW Team Goal
AHT at or BELOW Deposit Goal
10 or more 9-10 T2B Survey’s for January
No Abandoned Claims at EOD