No Abandoned Claims at Beginning of Day On the Dot with 2nd AHT Check in ( No Cushion ) Free! 1.5% Unaccounted time or less De- escalated a posted escalation No Abandoned Claims at EOD AHT at or BELOW Team Goal Lunch on time 12 Quality calls in 1 hour 6 Quality Calls in 30 mins On the Dot with 3rd AHT Check in ( No Cushion ) AHT at or BELOW Deposit Goal Break on time No Escalations for 1 day 10 or more 9-10 T2B Survey’s for January On the Dot with 1st AHT Check in ( No Cushion ) No Abandoned Claims at Beginning of Day On the Dot with 2nd AHT Check in ( No Cushion ) Free! 1.5% Unaccounted time or less De- escalated a posted escalation No Abandoned Claims at EOD AHT at or BELOW Team Goal Lunch on time 12 Quality calls in 1 hour 6 Quality Calls in 30 mins On the Dot with 3rd AHT Check in ( No Cushion ) AHT at or BELOW Deposit Goal Break on time No Escalations for 1 day 10 or more 9-10 T2B Survey’s for January On the Dot with 1st AHT Check in ( No Cushion )
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
No Abandoned Claims at Beginning of Day
On the Dot with 2nd AHT Check in ( No Cushion )
Free!
1.5% Unaccounted time or less
De-escalated a posted escalation
No Abandoned Claims at EOD
AHT at or BELOW Team Goal
Lunch on time
12 Quality calls in 1 hour
6 Quality Calls in 30 mins
On the Dot with 3rd AHT Check in ( No Cushion )
AHT at or BELOW Deposit Goal
Break on time
No Escalations for 1 day
10 or more 9-10 T2B Survey’s for January
On the Dot with 1st AHT Check in ( No Cushion )