SurveyParaphraseDI2ApproachDiagnosis&TreatmentApproachLeadingUpServiceRecoveryToolkitThankyou!ActiveListeningAlwaysProviderofChoiceTeamIntroductionR.E.S.P.E.C.TPracticeValueChainEmpathyFeel,Felt &FindSmile &EyeContactFear &AnxietyOpenBodyLanguageSelfAssessmentL.E.A.R.NA.I.D.E.TMissionSurveyParaphraseDI2ApproachDiagnosis&TreatmentApproachLeadingUpServiceRecoveryToolkitThankyou!ActiveListeningAlwaysProviderofChoiceTeamIntroductionR.E.S.P.E.C.TPracticeValueChainEmpathyFeel,Felt &FindSmile &EyeContactFear &AnxietyOpenBodyLanguageSelfAssessmentL.E.A.R.NA.I.D.E.TMission

The Patient Experience Improvement Initiative - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Survey
  2. Paraphrase
  3. DI2 Approach
  4. Diagnosis & Treatment Approach
  5. Leading Up
  6. Service Recovery
  7. Toolkit
  8. Thank you!
  9. Active Listening
  10. Always
  11. Provider of Choice
  12. Team
  13. Introduction
  14. R.E.S.P.E.C.T
  15. Practice
  16. Value Chain
  17. Empathy
  18. Feel, Felt & Find
  19. Smile & Eye Contact
  20. Fear & Anxiety
  21. Open Body Language
  22. Self Assessment
  23. L.E.A.R.N
  24. A.I.D.E.T
  25. Mission