TeamMissionAlwaysEmpathyParaphraseValueChainProviderofChoiceL.E.A.R.NSelfAssessmentR.E.S.P.E.C.TOpenBodyLanguageSmile &EyeContactThankyou!A.I.D.E.TDiagnosis&TreatmentApproachFeel,Felt &FindToolkitActiveListeningPracticeServiceRecoveryLeadingUpSurveyDI2ApproachFear &AnxietyIntroductionTeamMissionAlwaysEmpathyParaphraseValueChainProviderofChoiceL.E.A.R.NSelfAssessmentR.E.S.P.E.C.TOpenBodyLanguageSmile &EyeContactThankyou!A.I.D.E.TDiagnosis&TreatmentApproachFeel,Felt &FindToolkitActiveListeningPracticeServiceRecoveryLeadingUpSurveyDI2ApproachFear &AnxietyIntroduction

The Patient Experience Improvement Initiative - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Team
  2. Mission
  3. Always
  4. Empathy
  5. Paraphrase
  6. Value Chain
  7. Provider of Choice
  8. L.E.A.R.N
  9. Self Assessment
  10. R.E.S.P.E.C.T
  11. Open Body Language
  12. Smile & Eye Contact
  13. Thank you!
  14. A.I.D.E.T
  15. Diagnosis & Treatment Approach
  16. Feel, Felt & Find
  17. Toolkit
  18. Active Listening
  19. Practice
  20. Service Recovery
  21. Leading Up
  22. Survey
  23. DI2 Approach
  24. Fear & Anxiety
  25. Introduction