ValueChainEmpathyToolkitServiceRecoveryFeel,Felt &FindR.E.S.P.E.C.TA.I.D.E.TOpenBodyLanguageSmile &EyeContactL.E.A.R.NSurveyIntroductionDiagnosis&TreatmentApproachProviderofChoiceMissionPracticeLeadingUpTeamAlwaysThankyou!Fear &AnxietyActiveListeningDI2ApproachSelfAssessmentParaphraseValueChainEmpathyToolkitServiceRecoveryFeel,Felt &FindR.E.S.P.E.C.TA.I.D.E.TOpenBodyLanguageSmile &EyeContactL.E.A.R.NSurveyIntroductionDiagnosis&TreatmentApproachProviderofChoiceMissionPracticeLeadingUpTeamAlwaysThankyou!Fear &AnxietyActiveListeningDI2ApproachSelfAssessmentParaphrase

The Patient Experience Improvement Initiative - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
  1. Value Chain
  2. Empathy
  3. Toolkit
  4. Service Recovery
  5. Feel, Felt & Find
  6. R.E.S.P.E.C.T
  7. A.I.D.E.T
  8. Open Body Language
  9. Smile & Eye Contact
  10. L.E.A.R.N
  11. Survey
  12. Introduction
  13. Diagnosis & Treatment Approach
  14. Provider of Choice
  15. Mission
  16. Practice
  17. Leading Up
  18. Team
  19. Always
  20. Thank you!
  21. Fear & Anxiety
  22. Active Listening
  23. DI2 Approach
  24. Self Assessment
  25. Paraphrase