Thankyou!AlwaysSelfAssessmentValueChainFear &AnxietyProviderofChoiceParaphraseEmpathyOpenBodyLanguageA.I.D.E.TDI2ApproachSmile &EyeContactL.E.A.R.NMissionR.E.S.P.E.C.TToolkitTeamPracticeSurveyFeel,Felt &FindLeadingUpServiceRecoveryIntroductionActiveListeningDiagnosis&TreatmentApproachThankyou!AlwaysSelfAssessmentValueChainFear &AnxietyProviderofChoiceParaphraseEmpathyOpenBodyLanguageA.I.D.E.TDI2ApproachSmile &EyeContactL.E.A.R.NMissionR.E.S.P.E.C.TToolkitTeamPracticeSurveyFeel,Felt &FindLeadingUpServiceRecoveryIntroductionActiveListeningDiagnosis&TreatmentApproach

The Patient Experience Improvement Initiative - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Thank you!
  2. Always
  3. Self Assessment
  4. Value Chain
  5. Fear & Anxiety
  6. Provider of Choice
  7. Paraphrase
  8. Empathy
  9. Open Body Language
  10. A.I.D.E.T
  11. DI2 Approach
  12. Smile & Eye Contact
  13. L.E.A.R.N
  14. Mission
  15. R.E.S.P.E.C.T
  16. Toolkit
  17. Team
  18. Practice
  19. Survey
  20. Feel, Felt & Find
  21. Leading Up
  22. Service Recovery
  23. Introduction
  24. Active Listening
  25. Diagnosis & Treatment Approach