A.I.D.E.TOpenBodyLanguageValueChainFeel,Felt &FindL.E.A.R.NActiveListeningProviderofChoiceParaphraseR.E.S.P.E.C.TPracticeEmpathyTeamDI2ApproachSmile &EyeContactThankyou!Fear &AnxietySelfAssessmentMissionIntroductionToolkitSurveyAlwaysLeadingUpDiagnosis&TreatmentApproachServiceRecoveryA.I.D.E.TOpenBodyLanguageValueChainFeel,Felt &FindL.E.A.R.NActiveListeningProviderofChoiceParaphraseR.E.S.P.E.C.TPracticeEmpathyTeamDI2ApproachSmile &EyeContactThankyou!Fear &AnxietySelfAssessmentMissionIntroductionToolkitSurveyAlwaysLeadingUpDiagnosis&TreatmentApproachServiceRecovery

The Patient Experience Improvement Initiative - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. A.I.D.E.T
  2. Open Body Language
  3. Value Chain
  4. Feel, Felt & Find
  5. L.E.A.R.N
  6. Active Listening
  7. Provider of Choice
  8. Paraphrase
  9. R.E.S.P.E.C.T
  10. Practice
  11. Empathy
  12. Team
  13. DI2 Approach
  14. Smile & Eye Contact
  15. Thank you!
  16. Fear & Anxiety
  17. Self Assessment
  18. Mission
  19. Introduction
  20. Toolkit
  21. Survey
  22. Always
  23. Leading Up
  24. Diagnosis & Treatment Approach
  25. Service Recovery