OpenBodyLanguageFeel,Felt &FindParaphraseProviderofChoiceSmile &EyeContactLeadingUpTeamSelfAssessmentPracticeThankyou!AlwaysA.I.D.E.TL.E.A.R.NFear &AnxietyActiveListeningSurveyValueChainServiceRecoveryIntroductionR.E.S.P.E.C.TDiagnosis&TreatmentApproachDI2ApproachMissionToolkitEmpathyOpenBodyLanguageFeel,Felt &FindParaphraseProviderofChoiceSmile &EyeContactLeadingUpTeamSelfAssessmentPracticeThankyou!AlwaysA.I.D.E.TL.E.A.R.NFear &AnxietyActiveListeningSurveyValueChainServiceRecoveryIntroductionR.E.S.P.E.C.TDiagnosis&TreatmentApproachDI2ApproachMissionToolkitEmpathy

The Patient Experience Improvement Initiative - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Open Body Language
  2. Feel, Felt & Find
  3. Paraphrase
  4. Provider of Choice
  5. Smile & Eye Contact
  6. Leading Up
  7. Team
  8. Self Assessment
  9. Practice
  10. Thank you!
  11. Always
  12. A.I.D.E.T
  13. L.E.A.R.N
  14. Fear & Anxiety
  15. Active Listening
  16. Survey
  17. Value Chain
  18. Service Recovery
  19. Introduction
  20. R.E.S.P.E.C.T
  21. Diagnosis & Treatment Approach
  22. DI2 Approach
  23. Mission
  24. Toolkit
  25. Empathy