WARMTRANSFER85%QAScoreConformance95%100%QAScoreFEEDBACK90% SFCASELOGAdherence90%PerfectAttendanceWrap UpTime 90Sec. orlessAdherence90%AverageHandleTime7:50-8:00100%CallsansweredHold Time90Secondsor Less85%-93%QualityScoreHold Time90Secondsor less100%QualityScoreConformance95%COLDTRANSFERAHT7:50-8MinutesWrap UpTime 90Sec. orless94%-99%QualityScore0 HelpDeskCallsCOMPLAINTSMYSTERYSHOPPER95%SalesforceCase LogsWARMTRANSFER85%QAScoreConformance95%100%QAScoreFEEDBACK90% SFCASELOGAdherence90%PerfectAttendanceWrap UpTime 90Sec. orlessAdherence90%AverageHandleTime7:50-8:00100%CallsansweredHold Time90Secondsor Less85%-93%QualityScoreHold Time90Secondsor less100%QualityScoreConformance95%COLDTRANSFERAHT7:50-8MinutesWrap UpTime 90Sec. orless94%-99%QualityScore0 HelpDeskCallsCOMPLAINTSMYSTERYSHOPPER95%SalesforceCase Logs

CUSTOMER SERVICE BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. WARM TRANSFER
  2. 85% QA Score
  3. Conformance 95%
  4. 100% QA Score
  5. FEEDBACK
  6. 90% SF CASE LOG
  7. Adherence 90%
  8. Perfect Attendance
  9. Wrap Up Time 90 Sec. or less
  10. Adherence 90%
  11. Average Handle Time 7:50-8:00
  12. 100% Calls answered
  13. Hold Time 90 Seconds or Less
  14. 85%-93% Quality Score
  15. Hold Time 90 Seconds or less
  16. 100% Quality Score
  17. Conformance 95%
  18. COLD TRANSFER
  19. AHT 7:50-8 Minutes
  20. Wrap Up Time 90 Sec. or less
  21. 94%-99% Quality Score
  22. 0 Help Desk Calls
  23. COMPLAINTS
  24. MYSTERY SHOPPER
  25. 95% Salesforce Case Logs