90% SFCASELOGAdherence90%PerfectAttendanceAHT7:50-8MinutesCOMPLAINTS85%-93%QualityScoreAdherence90%85%QAScoreWrap UpTime 90Sec. orlessWARMTRANSFER100%QualityScore100%CallsansweredHold Time90Secondsor lessWrap UpTime 90Sec. orlessAverageHandleTime7:50-8:00Conformance95%FEEDBACKConformance95%COLDTRANSFER0 HelpDeskCalls94%-99%QualityScoreHold Time90Secondsor Less100%QAScore95%SalesforceCase LogsMYSTERYSHOPPER90% SFCASELOGAdherence90%PerfectAttendanceAHT7:50-8MinutesCOMPLAINTS85%-93%QualityScoreAdherence90%85%QAScoreWrap UpTime 90Sec. orlessWARMTRANSFER100%QualityScore100%CallsansweredHold Time90Secondsor lessWrap UpTime 90Sec. orlessAverageHandleTime7:50-8:00Conformance95%FEEDBACKConformance95%COLDTRANSFER0 HelpDeskCalls94%-99%QualityScoreHold Time90Secondsor Less100%QAScore95%SalesforceCase LogsMYSTERYSHOPPER

CUSTOMER SERVICE BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
  1. 90% SF CASE LOG
  2. Adherence 90%
  3. Perfect Attendance
  4. AHT 7:50-8 Minutes
  5. COMPLAINTS
  6. 85%-93% Quality Score
  7. Adherence 90%
  8. 85% QA Score
  9. Wrap Up Time 90 Sec. or less
  10. WARM TRANSFER
  11. 100% Quality Score
  12. 100% Calls answered
  13. Hold Time 90 Seconds or less
  14. Wrap Up Time 90 Sec. or less
  15. Average Handle Time 7:50-8:00
  16. Conformance 95%
  17. FEEDBACK
  18. Conformance 95%
  19. COLD TRANSFER
  20. 0 Help Desk Calls
  21. 94%-99% Quality Score
  22. Hold Time 90 Seconds or Less
  23. 100% QA Score
  24. 95% Salesforce Case Logs
  25. MYSTERY SHOPPER