Conformance95%85%-93%QualityScoreAHT7:50-8Minutes100%CallsansweredCOLDTRANSFERAdherence90%0 HelpDeskCallsWrap UpTime 90Sec. orless90% SFCASELOGAverageHandleTime7:50-8:00Hold Time90Secondsor less100%QualityScoreHold Time90Secondsor Less100%QAScoreWrap UpTime 90Sec. orless95%SalesforceCase Logs85%QAScoreFEEDBACKPerfectAttendanceAdherence90%94%-99%QualityScoreConformance95%COMPLAINTSMYSTERYSHOPPERWARMTRANSFERConformance95%85%-93%QualityScoreAHT7:50-8Minutes100%CallsansweredCOLDTRANSFERAdherence90%0 HelpDeskCallsWrap UpTime 90Sec. orless90% SFCASELOGAverageHandleTime7:50-8:00Hold Time90Secondsor less100%QualityScoreHold Time90Secondsor Less100%QAScoreWrap UpTime 90Sec. orless95%SalesforceCase Logs85%QAScoreFEEDBACKPerfectAttendanceAdherence90%94%-99%QualityScoreConformance95%COMPLAINTSMYSTERYSHOPPERWARMTRANSFER

CUSTOMER SERVICE BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Conformance 95%
  2. 85%-93% Quality Score
  3. AHT 7:50-8 Minutes
  4. 100% Calls answered
  5. COLD TRANSFER
  6. Adherence 90%
  7. 0 Help Desk Calls
  8. Wrap Up Time 90 Sec. or less
  9. 90% SF CASE LOG
  10. Average Handle Time 7:50-8:00
  11. Hold Time 90 Seconds or less
  12. 100% Quality Score
  13. Hold Time 90 Seconds or Less
  14. 100% QA Score
  15. Wrap Up Time 90 Sec. or less
  16. 95% Salesforce Case Logs
  17. 85% QA Score
  18. FEEDBACK
  19. Perfect Attendance
  20. Adherence 90%
  21. 94%-99% Quality Score
  22. Conformance 95%
  23. COMPLAINTS
  24. MYSTERY SHOPPER
  25. WARM TRANSFER