Filled out aCC live formfor every calland did itrightAsked the pt "howthey found us" (gotcode that differedfrom what theycalled in asControlled the Calland got the apptscheduled byredirection (whenasked aboutInsurance)Any HA'ssold fromyour apptbookedGot ashout outfromsomeoneBookedadoubleGot 5patientsemail inone daySet of More1's soldbased on anappt youmadeBookedwithin48 hrsGet a doublefor the officewithin 24-48hrsBookedwith 3rdpartyBookedsamedayBooked10 Oppsfor thedayBookedwithin72 hrsPCCcomplimentedyou on thecallPtcomplimentedyou while onthe callScheduled15 Oppsfor the dayControlled theCall and got theappt scheduledby redirection(when askedabout pricing)Scheduleda consultor OOWWorkedw/Provideror PCC toget someonescheduledOticon HA'ssold fromyour ApptbookedBookedwithin24 hrs3 HA's soldoff the apptsyou made inone dayJournalNotes tell astory (who,what, when,why, where)Filled out aCC live formfor every calland did itrightAsked the pt "howthey found us" (gotcode that differedfrom what theycalled in asControlled the Calland got the apptscheduled byredirection (whenasked aboutInsurance)Any HA'ssold fromyour apptbookedGot ashout outfromsomeoneBookedadoubleGot 5patientsemail inone daySet of More1's soldbased on anappt youmadeBookedwithin48 hrsGet a doublefor the officewithin 24-48hrsBookedwith 3rdpartyBookedsamedayBooked10 Oppsfor thedayBookedwithin72 hrsPCCcomplimentedyou on thecallPtcomplimentedyou while onthe callScheduled15 Oppsfor the dayControlled theCall and got theappt scheduledby redirection(when askedabout pricing)Scheduleda consultor OOWWorkedw/Provideror PCC toget someonescheduledOticon HA'ssold fromyour ApptbookedBookedwithin24 hrs3 HA's soldoff the apptsyou made inone dayJournalNotes tell astory (who,what, when,why, where)

Call Center Inbound Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
G
2
B
3
B
4
B
5
N
6
O
7
I
8
I
9
O
10
B
11
I
12
G
13
N
14
G
15
O
16
N
17
O
18
G
19
N
20
I
21
G
22
B
23
I
24
O
  1. G-Filled out a CC live form for every call and did it right
  2. B-Asked the pt "how they found us" (got code that differed from what they called in as
  3. B-Controlled the Call and got the appt scheduled by redirection (when asked about Insurance)
  4. B-Any HA's sold from your appt booked
  5. N-Got a shout out from someone
  6. O-Booked a double
  7. I-Got 5 patients email in one day
  8. I-Set of More 1's sold based on an appt you made
  9. O-Booked within 48 hrs
  10. B-Get a double for the office within 24-48 hrs
  11. I-Booked with 3rd party
  12. G-Booked same day
  13. N-Booked 10 Opps for the day
  14. G-Booked within 72 hrs
  15. O-PCC complimented you on the call
  16. N-Pt complimented you while on the call
  17. O-Scheduled 15 Opps for the day
  18. G-Controlled the Call and got the appt scheduled by redirection (when asked about pricing)
  19. N-Scheduled a consult or OOW
  20. I-Worked w/Provider or PCC to get someone scheduled
  21. G-Oticon HA's sold from your Appt booked
  22. B-Booked within 24 hrs
  23. I-3 HA's sold off the appts you made in one day
  24. O-Journal Notes tell a story (who, what, when, why, where)