Bookedwith 3rdpartyAsked the pt "howthey found us" (gotcode that differedfrom what theycalled in asFilled out aCC live formfor every calland did itrightJournalNotes tell astory (who,what, when,why, where)Get a doublefor the officewithin 24-48hrsGot 5patientsemail inone dayPtcomplimentedyou while onthe call3 HA's soldoff the apptsyou made inone dayBooked10 Oppsfor thedayGot ashout outfromsomeoneAny HA'ssold fromyour apptbookedOticon HA'ssold fromyour ApptbookedBookedwithin72 hrsControlled theCall and got theappt scheduledby redirection(when askedabout pricing)PCCcomplimentedyou on thecallScheduleda consultor OOWControlled the Calland got the apptscheduled byredirection (whenasked aboutInsurance)BookedsamedayBookedwithin48 hrsBookedadoubleSet of More1's soldbased on anappt youmadeBookedwithin24 hrsScheduled15 Oppsfor the dayWorkedw/Provideror PCC toget someonescheduledBookedwith 3rdpartyAsked the pt "howthey found us" (gotcode that differedfrom what theycalled in asFilled out aCC live formfor every calland did itrightJournalNotes tell astory (who,what, when,why, where)Get a doublefor the officewithin 24-48hrsGot 5patientsemail inone dayPtcomplimentedyou while onthe call3 HA's soldoff the apptsyou made inone dayBooked10 Oppsfor thedayGot ashout outfromsomeoneAny HA'ssold fromyour apptbookedOticon HA'ssold fromyour ApptbookedBookedwithin72 hrsControlled theCall and got theappt scheduledby redirection(when askedabout pricing)PCCcomplimentedyou on thecallScheduleda consultor OOWControlled the Calland got the apptscheduled byredirection (whenasked aboutInsurance)BookedsamedayBookedwithin48 hrsBookedadoubleSet of More1's soldbased on anappt youmadeBookedwithin24 hrsScheduled15 Oppsfor the dayWorkedw/Provideror PCC toget someonescheduled

Call Center Inbound Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
I
2
B
3
G
4
O
5
B
6
I
7
N
8
I
9
N
10
N
11
B
12
G
13
G
14
G
15
O
16
N
17
B
18
G
19
O
20
O
21
I
22
B
23
O
24
I
  1. I-Booked with 3rd party
  2. B-Asked the pt "how they found us" (got code that differed from what they called in as
  3. G-Filled out a CC live form for every call and did it right
  4. O-Journal Notes tell a story (who, what, when, why, where)
  5. B-Get a double for the office within 24-48 hrs
  6. I-Got 5 patients email in one day
  7. N-Pt complimented you while on the call
  8. I-3 HA's sold off the appts you made in one day
  9. N-Booked 10 Opps for the day
  10. N-Got a shout out from someone
  11. B-Any HA's sold from your appt booked
  12. G-Oticon HA's sold from your Appt booked
  13. G-Booked within 72 hrs
  14. G-Controlled the Call and got the appt scheduled by redirection (when asked about pricing)
  15. O-PCC complimented you on the call
  16. N-Scheduled a consult or OOW
  17. B-Controlled the Call and got the appt scheduled by redirection (when asked about Insurance)
  18. G-Booked same day
  19. O-Booked within 48 hrs
  20. O-Booked a double
  21. I-Set of More 1's sold based on an appt you made
  22. B-Booked within 24 hrs
  23. O-Scheduled 15 Opps for the day
  24. I-Worked w/Provider or PCC to get someone scheduled