Oticon HA'ssold fromyour ApptbookedControlled theCall and got theappt scheduledby redirection(when askedabout pricing)Asked the pt "howthey found us" (gotcode that differedfrom what theycalled in asScheduled15 Oppsfor the dayBookedadoubleBookedwithin72 hrsBookedwith 3rdpartyGot 5patientsemail inone dayAny HA'ssold fromyour apptbookedBooked10 Oppsfor thedayGot ashout outfromsomeoneBookedwithin24 hrsGet a doublefor the officewithin 24-48hrsPCCcomplimentedyou on thecallPtcomplimentedyou while onthe callScheduleda consultor OOW3 HA's soldoff the apptsyou made inone dayFilled out aCC live formfor every calland did itrightJournalNotes tell astory (who,what, when,why, where)BookedsamedayBookedwithin48 hrsWorkedw/Provideror PCC toget someonescheduledControlled the Calland got the apptscheduled byredirection (whenasked aboutInsurance)Set of More1's soldbased on anappt youmadeOticon HA'ssold fromyour ApptbookedControlled theCall and got theappt scheduledby redirection(when askedabout pricing)Asked the pt "howthey found us" (gotcode that differedfrom what theycalled in asScheduled15 Oppsfor the dayBookedadoubleBookedwithin72 hrsBookedwith 3rdpartyGot 5patientsemail inone dayAny HA'ssold fromyour apptbookedBooked10 Oppsfor thedayGot ashout outfromsomeoneBookedwithin24 hrsGet a doublefor the officewithin 24-48hrsPCCcomplimentedyou on thecallPtcomplimentedyou while onthe callScheduleda consultor OOW3 HA's soldoff the apptsyou made inone dayFilled out aCC live formfor every calland did itrightJournalNotes tell astory (who,what, when,why, where)BookedsamedayBookedwithin48 hrsWorkedw/Provideror PCC toget someonescheduledControlled the Calland got the apptscheduled byredirection (whenasked aboutInsurance)Set of More1's soldbased on anappt youmade

Call Center Inbound Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
G
2
G
3
B
4
O
5
O
6
G
7
I
8
I
9
B
10
N
11
N
12
B
13
B
14
O
15
N
16
N
17
I
18
G
19
O
20
G
21
O
22
I
23
B
24
I
  1. G-Oticon HA's sold from your Appt booked
  2. G-Controlled the Call and got the appt scheduled by redirection (when asked about pricing)
  3. B-Asked the pt "how they found us" (got code that differed from what they called in as
  4. O-Scheduled 15 Opps for the day
  5. O-Booked a double
  6. G-Booked within 72 hrs
  7. I-Booked with 3rd party
  8. I-Got 5 patients email in one day
  9. B-Any HA's sold from your appt booked
  10. N-Booked 10 Opps for the day
  11. N-Got a shout out from someone
  12. B-Booked within 24 hrs
  13. B-Get a double for the office within 24-48 hrs
  14. O-PCC complimented you on the call
  15. N-Pt complimented you while on the call
  16. N-Scheduled a consult or OOW
  17. I-3 HA's sold off the appts you made in one day
  18. G-Filled out a CC live form for every call and did it right
  19. O-Journal Notes tell a story (who, what, when, why, where)
  20. G-Booked same day
  21. O-Booked within 48 hrs
  22. I-Worked w/Provider or PCC to get someone scheduled
  23. B-Controlled the Call and got the appt scheduled by redirection (when asked about Insurance)
  24. I-Set of More 1's sold based on an appt you made