Scheduleda consultor OOWBookedadoubleBookedwithin72 hrsBookedsamedayBookedwith 3rdpartyPtcomplimentedyou while onthe callControlled the Calland got the apptscheduled byredirection (whenasked aboutInsurance)Set of More1's soldbased on anappt youmadeAsked the pt "howthey found us" (gotcode that differedfrom what theycalled in asPCCcomplimentedyou on thecallGet a doublefor the officewithin 24-48hrsScheduled15 Oppsfor the dayAny HA'ssold fromyour apptbookedBookedwithin48 hrsWorkedw/Provideror PCC toget someonescheduled3 HA's soldoff the apptsyou made inone dayBookedwithin24 hrsGot 5patientsemail inone dayControlled theCall and got theappt scheduledby redirection(when askedabout pricing)Booked10 Oppsfor thedayGot ashout outfromsomeoneJournalNotes tell astory (who,what, when,why, where)Oticon HA'ssold fromyour ApptbookedFilled out aCC live formfor every calland did itrightScheduleda consultor OOWBookedadoubleBookedwithin72 hrsBookedsamedayBookedwith 3rdpartyPtcomplimentedyou while onthe callControlled the Calland got the apptscheduled byredirection (whenasked aboutInsurance)Set of More1's soldbased on anappt youmadeAsked the pt "howthey found us" (gotcode that differedfrom what theycalled in asPCCcomplimentedyou on thecallGet a doublefor the officewithin 24-48hrsScheduled15 Oppsfor the dayAny HA'ssold fromyour apptbookedBookedwithin48 hrsWorkedw/Provideror PCC toget someonescheduled3 HA's soldoff the apptsyou made inone dayBookedwithin24 hrsGot 5patientsemail inone dayControlled theCall and got theappt scheduledby redirection(when askedabout pricing)Booked10 Oppsfor thedayGot ashout outfromsomeoneJournalNotes tell astory (who,what, when,why, where)Oticon HA'ssold fromyour ApptbookedFilled out aCC live formfor every calland did itright

Call Center Inbound Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
N
2
O
3
G
4
G
5
I
6
N
7
B
8
I
9
B
10
O
11
B
12
O
13
B
14
O
15
I
16
I
17
B
18
I
19
G
20
N
21
N
22
O
23
G
24
G
  1. N-Scheduled a consult or OOW
  2. O-Booked a double
  3. G-Booked within 72 hrs
  4. G-Booked same day
  5. I-Booked with 3rd party
  6. N-Pt complimented you while on the call
  7. B-Controlled the Call and got the appt scheduled by redirection (when asked about Insurance)
  8. I-Set of More 1's sold based on an appt you made
  9. B-Asked the pt "how they found us" (got code that differed from what they called in as
  10. O-PCC complimented you on the call
  11. B-Get a double for the office within 24-48 hrs
  12. O-Scheduled 15 Opps for the day
  13. B-Any HA's sold from your appt booked
  14. O-Booked within 48 hrs
  15. I-Worked w/Provider or PCC to get someone scheduled
  16. I-3 HA's sold off the appts you made in one day
  17. B-Booked within 24 hrs
  18. I-Got 5 patients email in one day
  19. G-Controlled the Call and got the appt scheduled by redirection (when asked about pricing)
  20. N-Booked 10 Opps for the day
  21. N-Got a shout out from someone
  22. O-Journal Notes tell a story (who, what, when, why, where)
  23. G-Oticon HA's sold from your Appt booked
  24. G-Filled out a CC live form for every call and did it right