Asked the pt "howthey found us" (gotcode that differedfrom what theycalled in asGot ashout outfromsomeoneBookedadoubleJournalNotes tell astory (who,what, when,why, where)Controlled the Calland got the apptscheduled byredirection (whenasked aboutInsurance)Controlled theCall and got theappt scheduledby redirection(when askedabout pricing)Workedw/Provideror PCC toget someonescheduledScheduleda consultor OOWGot 5patientsemail inone day3 HA's soldoff the apptsyou made inone dayScheduled15 Oppsfor the dayAny HA'ssold fromyour apptbookedPtcomplimentedyou while onthe callSet of More1's soldbased on anappt youmadeGet a doublefor the officewithin 24-48hrsFilled out aCC live formfor every calland did itrightBooked10 Oppsfor thedayBookedsamedayBookedwithin48 hrsPCCcomplimentedyou on thecallOticon HA'ssold fromyour ApptbookedBookedwithin72 hrsBookedwith 3rdpartyBookedwithin24 hrsAsked the pt "howthey found us" (gotcode that differedfrom what theycalled in asGot ashout outfromsomeoneBookedadoubleJournalNotes tell astory (who,what, when,why, where)Controlled the Calland got the apptscheduled byredirection (whenasked aboutInsurance)Controlled theCall and got theappt scheduledby redirection(when askedabout pricing)Workedw/Provideror PCC toget someonescheduledScheduleda consultor OOWGot 5patientsemail inone day3 HA's soldoff the apptsyou made inone dayScheduled15 Oppsfor the dayAny HA'ssold fromyour apptbookedPtcomplimentedyou while onthe callSet of More1's soldbased on anappt youmadeGet a doublefor the officewithin 24-48hrsFilled out aCC live formfor every calland did itrightBooked10 Oppsfor thedayBookedsamedayBookedwithin48 hrsPCCcomplimentedyou on thecallOticon HA'ssold fromyour ApptbookedBookedwithin72 hrsBookedwith 3rdpartyBookedwithin24 hrs

Call Center Inbound Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
B
2
N
3
O
4
O
5
B
6
G
7
I
8
N
9
I
10
I
11
O
12
B
13
N
14
I
15
B
16
G
17
N
18
G
19
O
20
O
21
G
22
G
23
I
24
B
  1. B-Asked the pt "how they found us" (got code that differed from what they called in as
  2. N-Got a shout out from someone
  3. O-Booked a double
  4. O-Journal Notes tell a story (who, what, when, why, where)
  5. B-Controlled the Call and got the appt scheduled by redirection (when asked about Insurance)
  6. G-Controlled the Call and got the appt scheduled by redirection (when asked about pricing)
  7. I-Worked w/Provider or PCC to get someone scheduled
  8. N-Scheduled a consult or OOW
  9. I-Got 5 patients email in one day
  10. I-3 HA's sold off the appts you made in one day
  11. O-Scheduled 15 Opps for the day
  12. B-Any HA's sold from your appt booked
  13. N-Pt complimented you while on the call
  14. I-Set of More 1's sold based on an appt you made
  15. B-Get a double for the office within 24-48 hrs
  16. G-Filled out a CC live form for every call and did it right
  17. N-Booked 10 Opps for the day
  18. G-Booked same day
  19. O-Booked within 48 hrs
  20. O-PCC complimented you on the call
  21. G-Oticon HA's sold from your Appt booked
  22. G-Booked within 72 hrs
  23. I-Booked with 3rd party
  24. B-Booked within 24 hrs