when/thenmodelbehaviorsdownplaythechallengebusexpectationsBehaviorinfluencesbehaviorProvidechoiceclarifymessagesavoid thepowerstrugglelistenwithempathyFree!InterruptandredirectcopingstrategiesModelthebehaviorsstaycalmQ-Tipnonverbalcommunicationlimitsettingprovidetimecommunicationbeyond wordswhen/thenmodelbehaviorsdownplaythechallengebusexpectationsBehaviorinfluencesbehaviorProvidechoiceclarifymessagesavoid thepowerstrugglelistenwithempathyFree!InterruptandredirectcopingstrategiesModelthebehaviorsstaycalmQ-Tipnonverbalcommunicationlimitsettingprovidetimecommunicationbeyond words

Managing Difficult Behaviors - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. when/then
  2. model behaviors
  3. downplay the challenge
  4. bus expectations
  5. Behavior influences behavior
  6. Provide choice
  7. clarify messages
  8. avoid the power struggle
  9. listen with empathy
  10. Free!
  11. Interrupt and redirect
  12. coping strategies
  13. Model the behaviors
  14. stay calm
  15. Q-Tip
  16. nonverbal communication
  17. limit setting
  18. provide time
  19. communication beyond words