Completeda DDOreturnSentPendingPaymentreturn AOLHelpedclientuploadtheir DLSent docupload inviteto clientmissing docSentClientDDOSentSignatureNeededReturn AOLUsed callscript onan inboundcallHelpedclientupload adocPracticeda videoapptTaken VirtualBadges inBlockAcademyUploadedmy owndocs toMyblockSent friendor familymemberDDOSet up myownMyBlockAccountHelped aclientdownloadMyBlockConfirmedan apptand sent aDDO InviteScheduleda videoapptReceiveddocsinmessagecenterUsed callscript on anoutboundcallHad avideoapptCompletedan AOLwith clientat deskSent aMyBlockinvite whenchecking in aclientHelped clientscan QRcode forMyBlockHelped apeer withvirtualtoolsOpeneddocs fromWorkcenterCompleteda DDOreturnSentPendingPaymentreturn AOLHelpedclientuploadtheir DLSent docupload inviteto clientmissing docSentClientDDOSentSignatureNeededReturn AOLUsed callscript onan inboundcallHelpedclientupload adocPracticeda videoapptTaken VirtualBadges inBlockAcademyUploadedmy owndocs toMyblockSent friendor familymemberDDOSet up myownMyBlockAccountHelped aclientdownloadMyBlockConfirmedan apptand sent aDDO InviteScheduleda videoapptReceiveddocsinmessagecenterUsed callscript on anoutboundcallHad avideoapptCompletedan AOLwith clientat deskSent aMyBlockinvite whenchecking in aclientHelped clientscan QRcode forMyBlockHelped apeer withvirtualtoolsOpeneddocs fromWorkcenter

Virtual Tools - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Completed a DDO return
  2. Sent Pending Payment return AOL
  3. Helped client upload their DL
  4. Sent doc upload invite to client missing doc
  5. Sent Client DDO
  6. Sent Signature Needed Return AOL
  7. Used call script on an inbound call
  8. Helped client upload a doc
  9. Practiced a video appt
  10. Taken Virtual Badges in Block Academy
  11. Uploaded my own docs to Myblock
  12. Sent friend or family member DDO
  13. Set up my own MyBlock Account
  14. Helped a client download MyBlock
  15. Confirmed an appt and sent a DDO Invite
  16. Scheduled a video appt
  17. Received docs in message center
  18. Used call script on an outbound call
  19. Had a video appt
  20. Completed an AOL with client at desk
  21. Sent a MyBlock invite when checking in a client
  22. Helped client scan QR code for MyBlock
  23. Helped a peer with virtual tools
  24. Opened docs from Workcenter