(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Scanned & Indexed a discharge summary
Completed insurance eligibility
Patient does not know their insurance
Family of 2+ comes in for appts
Patient needs info to upload docs
Checked voicemails
Transferred call to CNAV
Patient requests lab/immun. records
New patient no shows
Patient asks, "Did I just talk to you on the phone"?
Patient arrives >10 min late to appt
Rescheduled patient appt
Create 3 actions to EHR Helpdesk and/or billing
Signed patient up for portal
Scheduled 3 new patients
Patient has balance >$200
Patient does not have insurance card available when requested
Patient asks to have copay billed
Patient needs FMLA/disability forms filled out same day
