(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Patient requests lab/immun. records
New patient no shows
Patient arrives >10 min late to appt
Rescheduled patient appt
Signed patient up for portal
Patient needs info to upload docs
Patient needs appt with CLS this week
Patient does not have insurance card available when requested
Family of 2+ comes in for appts
Patient is upset about balance
Checked voicemails
Completed insurance eligibility
Patient asks to have copay billed
Patient needs FMLA/disability forms filled out same day
Scheduled 3 new patients
Patient has balance >$200
Create 3 actions to EHR Helpdesk and/or billing
Scanned & Indexed a discharge summary
Collected 5 on-account payments
Transferred call to CNAV
Patient asks, "Did I just talk to you on the phone"?
