(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Create 3 actions to EHR Helpdesk and/or billing
Patient asks to have copay billed
Patient asks, "Did I just talk to you on the phone"?
Patient arrives >10 min late to appt
Scheduled 3 new patients
New patient no shows
Family of 2+ comes in for appts
Signed patient up for portal
Rescheduled patient appt
Checked voicemails
Patient needs info to upload docs
Scanned & Indexed a discharge summary
Transferred call to CNAV
Collected 5 on-account payments
Patient asks to speak directly to MD
Patient needs appt with CLS this week
Patient is upset about balance
Patient needs FMLA/disability forms filled out same day
Patient does not have insurance card available when requested
