(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
Signed patient up for portal
Patient asks to speak directly to MD
Patient needs info to upload docs
Collected 5 on-account payments
Patient has balance >$200
Scheduled 3 new patients
New patient no shows
Completed insurance eligibility
Checked voicemails
Patient does not know their insurance
Create 3 actions to EHR Helpdesk and/or billing
Patient asks, "Did I just talk to you on the phone"?
Rescheduled patient appt
Patient arrives >10 min late to appt
Scanned & Indexed a discharge summary
Family of 2+ comes in for appts
Patient needs FMLA/disability forms filled out same day
Patient is upset about balance
Patient asks to have copay billed
Patient needs appt with CLS this week
Patient requests lab/immun. records
Patient does not have insurance card available when requested
