(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Collected 200% DDC
(past due & current)
Acknowledged
the customer's effort
Sent customer self-help link(s)
Made your customer laugh
Used the customer's name 3 times on the call
CRT for the day under 850
Let the customer know what you CAN do for them
Integrated NBA verbiage into the call
Saved a line from cancel
Resolved a tech issue through
The Fix
AAL
Strong Recap
Less than 2 minute hold time while in QQ
Added P360 on a line that didn't have it before
Tablet
Offer
Asked the sentiment question on 5 calls in a row
Tenure shout-out for a customer over 20 years
Thanked a military customer for their family's service
Strong ownership statement
Related to the customer's reason for calling
Added 2+ lines on a single call
Customer ends the call with
"Mahalo"
Your name appears in the Verbatim
2+ Promoters in a single day
Sincerely thanked the customer for waiting through the hold time
Watch Offer
Began the call with an
upbeat tone
Customer says they'll take care of you if you're on the island