(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
Integrated NBA verbiage into the call
Sincerely thanked the customer for waiting through the hold time
2+ Promoters in a single day
Strong Recap
Your name appears in the Verbatim
CRT for the day under 850
Less than 2 minute hold time while in QQ
Thanked a military customer for their family's service
Used the customer's name 3 times on the call
Began the call with an
upbeat tone
Asked the sentiment question on 5 calls in a row
Added 2+ lines on a single call
Tablet
Offer
Strong ownership statement
Acknowledged
the customer's effort
Made your customer laugh
Let the customer know what you CAN do for them
Sent customer self-help link(s)
Related to the customer's reason for calling
Customer ends the call with
"Mahalo"
Added P360 on a line that didn't have it before
Watch Offer
AAL
Saved a line from cancel
Resolved a tech issue through
The Fix
Customer says they'll take care of you if you're on the island