(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Let the customer know what you CAN do for them
Saved a line from cancel
Your name appears in the Verbatim
Tenure shout-out for a customer over 20 years
Thanked a military customer for their family's service
Used the customer's name 3 times on the call
Tablet
Offer
Watch Offer
Sincerely thanked the customer for waiting through the hold time
Less than 2 minute hold time while in QQ
Sent customer self-help link(s)
Asked the sentiment question on 5 calls in a row
Added P360 on a line that didn't have it before
Added 2+ lines on a single call
Strong ownership statement
Collected 200% DDC
(past due & current)
CRT for the day under 850
Made your customer laugh
Acknowledged
the customer's effort
Integrated NBA verbiage into the call
AAL
Strong Recap
Began the call with an
upbeat tone
Related to the customer's reason for calling
Customer ends the call with
"Mahalo"
Customer says they'll take care of you if you're on the island