(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Customer ends the call with
"Mahalo"
Added 2+ lines on a single call
Collected 200% DDC
(past due & current)
Your name appears in the Verbatim
Watch Offer
Integrated NBA verbiage into the call
Asked the sentiment question on 5 calls in a row
Tablet
Offer
AAL
Sent customer self-help link(s)
Tenure shout-out for a customer over 20 years
Saved a line from cancel
Began the call with an
upbeat tone
Acknowledged
the customer's effort
Let the customer know what you CAN do for them
Resolved a tech issue through
The Fix
CRT for the day under 850
Strong Recap
Made your customer laugh
Sincerely thanked the customer for waiting through the hold time
Thanked a military customer for their family's service
Customer says they'll take care of you if you're on the island