(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Used the customer's name 3 times on the call
Sent customer self-help link(s)
Related to the customer's reason for calling
Sincerely thanked the customer for waiting through the hold time
Acknowledged
the customer's effort
Your name appears in the Verbatim
CRT for the day under 850
Customer says they'll take care of you if you're on the island
Resolved a tech issue through
The Fix
Watch Offer
Added 2+ lines on a single call
Began the call with an
upbeat tone
Customer ends the call with
"Mahalo"
Made your customer laugh
Strong Recap
Integrated NBA verbiage into the call
Strong ownership statement
Tablet
Offer
2+ Promoters in a single day
Let the customer know what you CAN do for them
Collected 200% DDC
(past due & current)
Less than 2 minute hold time while in QQ
AAL
Saved a line from cancel
Thanked a military customer for their family's service