(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Sent customer self-help link(s)
Let the customer know what you CAN do for them
AAL
Sincerely thanked the customer for waiting through the hold time
Made your customer laugh
Began the call with an
upbeat tone
Tablet
Offer
Asked the sentiment question on 5 calls in a row
Saved a line from cancel
Added P360 on a line that didn't have it before
Resolved a tech issue through
The Fix
Collected 200% DDC
(past due & current)
Used the customer's name 3 times on the call
Less than 2 minute hold time while in QQ
Customer says they'll take care of you if you're on the island
Thanked a military customer for their family's service