Used thecustomer'sname 3times on thecallSentcustomerself-helplink(s)Related tothecustomer'sreason forcallingSincerelythanked thecustomer forwaiting throughthe hold time Acknowledgedthe customer'seffortYour nameappears intheVerbatimCRT forthe dayunder 850Customersays they'lltake care ofyou if you'reon the islandResolved atech issuethroughThe FixWatchOfferAdded 2+lines on asingle callBegan thecall with anupbeattoneCustomerends thecall with"Mahalo"MadeyourcustomerlaughStrongRecapIntegratedNBAverbiage intothe callStrongownershipstatementTabletOffer2+Promotersin a singledayLet thecustomerknow whatyou CAN dofor themCollected200% DDC(past due &current)Less than 2minute holdtime while inQQAALSaved aline fromcancel Thanked amilitarycustomer fortheir family'sserviceTenureshout-out fora customerover 20yearsAdded P360on a line thatdidn't have itbeforeAsked thesentimentquestion on5 calls in arow Used thecustomer'sname 3times on thecallSentcustomerself-helplink(s)Related tothecustomer'sreason forcallingSincerelythanked thecustomer forwaiting throughthe hold time Acknowledgedthe customer'seffortYour nameappears intheVerbatimCRT forthe dayunder 850Customersays they'lltake care ofyou if you'reon the islandResolved atech issuethroughThe FixWatchOfferAdded 2+lines on asingle callBegan thecall with anupbeattoneCustomerends thecall with"Mahalo"MadeyourcustomerlaughStrongRecapIntegratedNBAverbiage intothe callStrongownershipstatementTabletOffer2+Promotersin a singledayLet thecustomerknow whatyou CAN dofor themCollected200% DDC(past due &current)Less than 2minute holdtime while inQQAALSaved aline fromcancel Thanked amilitarycustomer fortheir family'sserviceTenureshout-out fora customerover 20yearsAdded P360on a line thatdidn't have itbeforeAsked thesentimentquestion on5 calls in arow 

C6 Nights Bingo!! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Used the customer's name 3 times on the call
  2. Sent customer self-help link(s)
  3. Related to the customer's reason for calling
  4. Sincerely thanked the customer for waiting through the hold time
  5. Acknowledged the customer's effort
  6. Your name appears in the Verbatim
  7. CRT for the day under 850
  8. Customer says they'll take care of you if you're on the island
  9. Resolved a tech issue through The Fix
  10. Watch Offer
  11. Added 2+ lines on a single call
  12. Began the call with an upbeat tone
  13. Customer ends the call with "Mahalo"
  14. Made your customer laugh
  15. Strong Recap
  16. Integrated NBA verbiage into the call
  17. Strong ownership statement
  18. Tablet Offer
  19. 2+ Promoters in a single day
  20. Let the customer know what you CAN do for them
  21. Collected 200% DDC (past due & current)
  22. Less than 2 minute hold time while in QQ
  23. AAL
  24. Saved a line from cancel
  25. Thanked a military customer for their family's service
  26. Tenure shout-out for a customer over 20 years
  27. Added P360 on a line that didn't have it before
  28. Asked the sentiment question on 5 calls in a row