(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Asked the sentiment question on 5 calls in a row
Customer says they'll take care of you if you're on the island
Used the customer's name 3 times on the call
Sent customer self-help link(s)
Your name appears in the Verbatim
CRT for the day under 850
Thanked a military customer for their family's service
Tenure shout-out for a customer over 20 years
Acknowledged
the customer's effort
Watch Offer
Less than 2 minute hold time while in QQ
Resolved a tech issue through
The Fix
Integrated NBA verbiage into the call
Began the call with an
upbeat tone
Saved a line from cancel
AAL
Related to the customer's reason for calling
Collected 200% DDC
(past due & current)
Strong Recap
Let the customer know what you CAN do for them
2+ Promoters in a single day
Strong ownership statement
Added 2+ lines on a single call
Made your customer laugh
Customer ends the call with
"Mahalo"
Added P360 on a line that didn't have it before
Tablet
Offer
Sincerely thanked the customer for waiting through the hold time