(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Asked the sentiment question on 5 calls in a row
Less than 2 minute hold time while in QQ
Tenure shout-out for a customer over 20 years
Customer says they'll take care of you if you're on the island
Saved a line from cancel
Resolved a tech issue through
The Fix
Tablet
Offer
Collected 200% DDC
(past due & current)
Thanked a military customer for their family's service
AAL
Made your customer laugh
Strong ownership statement
Acknowledged
the customer's effort
Used the customer's name 3 times on the call
Watch Offer
Sent customer self-help link(s)
Let the customer know what you CAN do for them
Strong Recap
Began the call with an
upbeat tone
Customer ends the call with
"Mahalo"
Your name appears in the Verbatim
Related to the customer's reason for calling
Added P360 on a line that didn't have it before
Sincerely thanked the customer for waiting through the hold time