shoutingat thepatientcohesivenessask thepatient tocalmdownmakeeyecontactfaxlargeprintchildrenwhite-coatsyndromeprejudicebodylanguageelderlyfeedbackstressconferencecallrapportencouragenonverbalcommunicationopen-endedquestionsavoidemptypromisesallpatientsdeterminethe urgencyof theappointmentrepressionremaincalmtherapeuticcommunicationclosed-endedquestionsshoutingat thepatientcohesivenessask thepatient tocalmdownmakeeyecontactfaxlargeprintchildrenwhite-coatsyndromeprejudicebodylanguageelderlyfeedbackstressconferencecallrapportencouragenonverbalcommunicationopen-endedquestionsavoidemptypromisesallpatientsdeterminethe urgencyof theappointmentrepressionremaincalmtherapeuticcommunicationclosed-endedquestions

Communication - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. shouting at the patient
  2. cohesiveness
  3. ask the patient to calm down
  4. make eye contact
  5. fax
  6. large print
  7. children
  8. white-coat syndrome
  9. prejudice
  10. body language
  11. elderly
  12. feedback
  13. stress
  14. conference call
  15. rapport
  16. encourage nonverbal communication
  17. open-ended questions
  18. avoid empty promises
  19. all patients
  20. determine the urgency of the appointment
  21. repression
  22. remain calm
  23. therapeutic communication
  24. closed-ended questions