2nd call attempt 3rd call attempt Coordinator provided an estimated ship date Tasked to Benefits Coordinator transferred the caller to another Byram employee Patient is excited to get a CGM Caller is from the East Coast Customer requested an Abbott Libre 2 Looked up coverage in UPG Caller has Medicare Advantage plan Verified HIPAA for a child Verified HIPAA for a spouse Customer requested a Dexcom G6 Heard a dog barking on the call Marked the Opp "Ship when ready" Left a voicemail with callback # 1st call attempt Call from CS Caller has UHC insurance Patient said "YES" to CGM Patient asked about supply coverage Coordinator said "Thank you for choosing Byram" Caller consented to a cost CGM estimate offered 90 day supplies 2nd call attempt 3rd call attempt Coordinator provided an estimated ship date Tasked to Benefits Coordinator transferred the caller to another Byram employee Patient is excited to get a CGM Caller is from the East Coast Customer requested an Abbott Libre 2 Looked up coverage in UPG Caller has Medicare Advantage plan Verified HIPAA for a child Verified HIPAA for a spouse Customer requested a Dexcom G6 Heard a dog barking on the call Marked the Opp "Ship when ready" Left a voicemail with callback # 1st call attempt Call from CS Caller has UHC insurance Patient said "YES" to CGM Patient asked about supply coverage Coordinator said "Thank you for choosing Byram" Caller consented to a cost CGM estimate offered 90 day supplies
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
2nd call attempt
3rd call attempt
Coordinator provided an estimated ship date
Tasked to Benefits
Coordinator transferred the caller to another Byram employee
Patient is excited to get a CGM
Caller is from the East Coast
Customer requested an Abbott Libre 2
Looked up coverage in UPG
Caller has Medicare Advantage plan
Verified HIPAA for a child
Verified HIPAA for a spouse
Customer requested a Dexcom G6
Heard a dog barking on the call
Marked the Opp "Ship when ready"
Left a voicemail with callback #
1st call attempt
Call from CS
Caller has UHC insurance
Patient said "YES" to CGM
Patient asked about supply coverage
Coordinator said "Thank you for choosing Byram"
Caller consented to a cost CGM estimate
offered 90 day supplies