Patient said "YES" to CGM Coordinator provided an estimated ship date 3rd call attempt Coordinator transferred the caller to another Byram employee Caller has UHC insurance Verified HIPAA for a spouse Verified HIPAA for a child Customer requested an Abbott Libre 2 Looked up coverage in UPG Caller has Medicare Advantage plan Heard a dog barking on the call offered 90 day supplies Patient is excited to get a CGM Call from CS Caller consented to a cost CGM estimate Left a voicemail with callback # Tasked to Benefits 2nd call attempt Patient asked about supply coverage Caller is from the East Coast 1st call attempt Customer requested a Dexcom G6 Coordinator said "Thank you for choosing Byram" Marked the Opp "Ship when ready" Patient said "YES" to CGM Coordinator provided an estimated ship date 3rd call attempt Coordinator transferred the caller to another Byram employee Caller has UHC insurance Verified HIPAA for a spouse Verified HIPAA for a child Customer requested an Abbott Libre 2 Looked up coverage in UPG Caller has Medicare Advantage plan Heard a dog barking on the call offered 90 day supplies Patient is excited to get a CGM Call from CS Caller consented to a cost CGM estimate Left a voicemail with callback # Tasked to Benefits 2nd call attempt Patient asked about supply coverage Caller is from the East Coast 1st call attempt Customer requested a Dexcom G6 Coordinator said "Thank you for choosing Byram" Marked the Opp "Ship when ready"
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Patient said "YES" to CGM
Coordinator provided an estimated ship date
3rd call attempt
Coordinator transferred the caller to another Byram employee
Caller has UHC insurance
Verified HIPAA for a spouse
Verified HIPAA for a child
Customer requested an Abbott Libre 2
Looked up coverage in UPG
Caller has Medicare Advantage plan
Heard a dog barking on the call
offered 90 day supplies
Patient is excited to get a CGM
Call from CS
Caller consented to a cost CGM estimate
Left a voicemail with callback #
Tasked to Benefits
2nd call attempt
Patient asked about supply coverage
Caller is from the East Coast
1st call attempt
Customer requested a Dexcom G6
Coordinator said "Thank you for choosing Byram"
Marked the Opp "Ship when ready"