(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
3rd call attempt
Left a voicemail with callback #
Caller has UHC insurance
Patient asked about supply coverage
Caller is from the East Coast
Verified HIPAA for a spouse
Caller consented to a cost CGM estimate
Verified HIPAA for a child
Customer requested a Dexcom G6
Customer requested an Abbott Libre 2
Marked the Opp "Ship when ready"
Tasked to Benefits
Call from CS
Heard a dog barking on the call
Looked up coverage in UPG
Coordinator provided an estimated ship date
Caller has Medicare Advantage plan
1st call attempt
offered 90 day supplies
Patient is excited to get a CGM
Patient said "YES" to CGM
2nd call attempt
Coordinator said "Thank you for choosing Byram"
Coordinator transferred the caller to another Byram employee