(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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"But the truck is right there, why can't I just take it?"
What is a reservation?
Customer expects you to know why they're calling with no context
I parked it where I got it from.
Them: The manager said I could.
GM: Oh really?
Rented a trailer without having a hitch installed
Rotation equipment sent on a one-way
Customer trying to rent truck without a license
New Hire quit or got fired already
Customer shows up with competitor's rental equipment
Your "favorite" person calls, AGAIN.
They should
have taken the insurance.
Let me speak to your supervisor! (or)
You just lost a customer!
"Nobody told me I had to refill the gas."
"The fuel was wrong but I didn't tell anyone."
Someone forgot to close their cash drawer
"But I saw
it on your website."
Customer can't back up to save their life
The one thing you need for a sale is out of stock today
Doesn't know the address of their own destination.
Driver's License photos wont upload
"What's a return lane?"
Keys are missing for a truck
Somebody is making weird noises because they're losing it
End of Day paperwork didn't print
Customer puts things in storage that REALLY shouldn't be put in storage
Received something totally uncalled for in distro
Some part of the building broke suddenly
"Wait, I have to pay for miles too?"
"It was like that when I got it."
"The dolly was in the way so I moved it."
Utterly absurd hitch res set up or being installed, leading to much swearing and banging coming from the hitch bay
"Another UHaul let me do it."
Store Ghost doing ghost things
Plotting to burn something down before 2:00PM
Sketchy BP/BE customer tries to pay cash
Staff taking home even more free furniture
Didn't fold the furniture pads
Another location's rotation equipment returned here resulting in an angry, broke customer.
Customer asks specifically about the bike rack you DON'T know the price of
Late customer extends rental AGAIN
"I swiped my
card but the alarm still
went off."
"Did you find an EZ-Pass in the truck?"
Came in when easily could have called
Customer parked in truck/trailer spot
Storage
customer didn't know they had to swipe in
Found a green/red lock somewhere it shouldn't be
"I want to return this but I don't have my receipt."
