BESTUsefulIncidentImpactKPIsPendingAssigneeArticleTypeITILMTTRLibrarianQuickStartMetricsCSFsNeedsReviewSMERequestProcessOwnerUrgencyBCCPriorityValidIrrelevantKnow-ledgeCreatorBESTUsefulIncidentImpactKPIsPendingAssigneeArticleTypeITILMTTRLibrarianQuickStartMetricsCSFsNeedsReviewSMERequestProcessOwnerUrgencyBCCPriorityValidIrrelevantKnow-ledgeCreator

BEST Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. BEST
  2. Useful
  3. Incident
  4. Impact
  5. KPIs
  6. Pending
  7. Assignee
  8. Article Type
  9. ITIL
  10. MTTR
  11. Librarian
  12. Quick Start
  13. Metrics
  14. CSFs
  15. Needs Review
  16. SME
  17. Request
  18. Process Owner
  19. Urgency
  20. BCC
  21. Priority
  22. Valid
  23. Irrelevant
  24. Know-ledge Creator