MTTRIrrelevantKPIsRequestUsefulBESTLibrarianMetricsUrgencyProcessOwnerITILQuickStartValidSMECSFsImpactPriorityPendingNeedsReviewBCCIncidentKnow-ledgeCreatorArticleTypeAssigneeMTTRIrrelevantKPIsRequestUsefulBESTLibrarianMetricsUrgencyProcessOwnerITILQuickStartValidSMECSFsImpactPriorityPendingNeedsReviewBCCIncidentKnow-ledgeCreatorArticleTypeAssignee

BEST Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. MTTR
  2. Irrelevant
  3. KPIs
  4. Request
  5. Useful
  6. BEST
  7. Librarian
  8. Metrics
  9. Urgency
  10. Process Owner
  11. ITIL
  12. Quick Start
  13. Valid
  14. SME
  15. CSFs
  16. Impact
  17. Priority
  18. Pending
  19. Needs Review
  20. BCC
  21. Incident
  22. Know-ledge Creator
  23. Article Type
  24. Assignee