VoiceBanking -Verifypostingof transferVerifyPositive/NegativeBalancesSet upavailablebalancealert VoiceBanking -VerifyBalanceVoiceBanking -call in 833-681-3989Set upinsufficientfunds alertTest loan paymentform - PaymentReductions, InterestReduction, andRegular PaymentFrom Home Page,verify all accountsshowing are theappropriate accountsby comparing withCentral ProductionsVerify contentof the alertscontaindesiredinformationQuickaccessmenu -transferSet uptransactionalertVoiceBanking -CreateTransferSet uphistoryalertVerify alltransactions arereflected inonline banking bycomparing toNavigator orstatementCheck images areappearing fromtoday, last monthand random daysgoing back 24months.Set upcurrentbalancealertVoiceBanking -VerifyHistorySelect a listedaccount. Confirmaccount detailspage populateswith date, time,amount, balancefieldsTransfers - Verifythe accountsin the 'to'and 'from' dropdown lists arecomplete andcorrectVerifyprefunding innavigator forexternaltransfersExpand atransaction witha check imageicon and atransaction witha depositLegendPay- Setup a singletransferTest all transfersInternal/External(outgoing)DDA to DDASAV to DDASAV to SAVAll combinations youhave LegendPay-verifyingpostingVoiceBanking -Verifypostingof transferVerifyPositive/NegativeBalancesSet upavailablebalancealert VoiceBanking -VerifyBalanceVoiceBanking -call in 833-681-3989Set upinsufficientfunds alertTest loan paymentform - PaymentReductions, InterestReduction, andRegular PaymentFrom Home Page,verify all accountsshowing are theappropriate accountsby comparing withCentral ProductionsVerify contentof the alertscontaindesiredinformationQuickaccessmenu -transferSet uptransactionalertVoiceBanking -CreateTransferSet uphistoryalertVerify alltransactions arereflected inonline banking bycomparing toNavigator orstatementCheck images areappearing fromtoday, last monthand random daysgoing back 24months.Set upcurrentbalancealertVoiceBanking -VerifyHistorySelect a listedaccount. Confirmaccount detailspage populateswith date, time,amount, balancefieldsTransfers - Verifythe accountsin the 'to'and 'from' dropdown lists arecomplete andcorrectVerifyprefunding innavigator forexternaltransfersExpand atransaction witha check imageicon and atransaction witha depositLegendPay- Setup a singletransferTest all transfersInternal/External(outgoing)DDA to DDASAV to DDASAV to SAVAll combinations youhave LegendPay-verifyingposting

CoA Retail Test Script - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Voice Banking - Verify posting of transfer
  2. Verify Positive/Negative Balances
  3. Set up available balance alert
  4. Voice Banking - Verify Balance
  5. Voice Banking - call in 833-681-3989
  6. Set up insufficient funds alert
  7. Test loan payment form - Payment Reductions, Interest Reduction, and Regular Payment
  8. From Home Page, verify all accounts showing are the appropriate accounts by comparing with Central Productions
  9. Verify content of the alerts contain desired information
  10. Quick access menu - transfer
  11. Set up transaction alert
  12. Voice Banking - Create Transfer
  13. Set up history alert
  14. Verify all transactions are reflected in online banking by comparing to Navigator or statement
  15. Check images are appearing from today, last month and random days going back 24 months.
  16. Set up current balance alert
  17. Voice Banking - Verify History
  18. Select a listed account. Confirm account details page populates with date, time, amount, balance fields
  19. Transfers - Verify the accounts in the 'to' and 'from' drop down lists are complete and correct
  20. Verify prefunding in navigator for external transfers
  21. Expand a transaction with a check image icon and a transaction with a deposit
  22. Legend Pay- Set up a single transfer
  23. Test all transfers Internal/External (outgoing) DDA to DDA SAV to DDA SAV to SAV All combinations you have
  24. Legend Pay- verifying posting