WorkedreturnmailProvidedGreatServiceRIRODueDateDeferralSend Marcan idea forTeamBuildingLoggedon thephone ontimeOfferedEnergyTrackerBadgedsomeonein MSBadgedsomeoneNOT inMSCIACPaymentUpdatedPMDAddedPaperlessBillingNewNewServiceFullPaymentTook CCPaymentTookCBPPaymentDueDateDeferralChangedMasterDataCancelledServiceMisc. SeeMarc orLauraHelpedw/OnlineQuestionSent MarcRecognitionIdeaKUDOCALL"0"EscalatedCallsWorkedreturnmailProvidedGreatServiceRIRODueDateDeferralSend Marcan idea forTeamBuildingLoggedon thephone ontimeOfferedEnergyTrackerBadgedsomeonein MSBadgedsomeoneNOT inMSCIACPaymentUpdatedPMDAddedPaperlessBillingNewNewServiceFullPaymentTook CCPaymentTookCBPPaymentDueDateDeferralChangedMasterDataCancelledServiceMisc. SeeMarc orLauraHelpedw/OnlineQuestionSent MarcRecognitionIdeaKUDOCALL"0"EscalatedCalls

Call Center Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Worked return mail
  2. Provided Great Service
  3. RIRO
  4. Due Date Deferral
  5. Send Marc an idea for Team Building
  6. Logged on the phone on time
  7. Offered Energy Tracker
  8. Badged someone in MS
  9. Badged someone NOT in MS
  10. CIAC Payment
  11. Updated PMD
  12. Added Paperless Billing
  13. New New Service
  14. Full Payment
  15. Took CC Payment
  16. Took CBP Payment
  17. Due Date Deferral
  18. Changed Master Data
  19. Cancelled Service
  20. Misc. See Marc or Laura
  21. Helped w/Online Question
  22. Sent Marc Recognition Idea
  23. KUDO CALL
  24. "0" Escalated Calls