Walk throughyour area atthe beginningof each shift.Acknowledgeyour errorand honorthe ticketedprice.Leave thestore andnevercome back.Customermust pickup theitem.Acknowledgeall shopperswho enterthe store.Tackle thecustomer andhold him/herdown until thepolice arrive.Customermustconcealthe item.Before assistingthe customer, putunlocking tools outof reach ofshoppers so theycan't be stolen ormisusedManageand clearthe fittingrooms.Inappropriateclothing forthe season.LoiteringCustomer mustleave the storewithoutintending to payfor the item.Loss ofinventory dueto theft,pricing errorsand fraud.FREE!After finishingwith thecustomer,replace theincorrect pricetags.Putmisplacedmerchandiseback on theshelfStop what you're doingand move to the front ofthe store to greet thecustomer. If thecustomer begins tobrowse, create areason to move to thefront of the store.Continue to workwith the firstcustomer and tryto at least makeeye contact, nodor wave to thenew customer.Report the problem toyour manager andsuggest that the T-shirts be moved to alocation where thedisplay can be seenfrom the sales floor.TravelingmerchandiseAttach andremovesecuritydevices.Nod orwave tothe newcustomer.Ignore the secondcustomer until youhave finished withthe first customer.Check pricetags, shelftags, and signsfor accuratepricing.Confrontthecustomerloudly.Walk throughyour area atthe beginningof each shift.Acknowledgeyour errorand honorthe ticketedprice.Leave thestore andnevercome back.Customermust pickup theitem.Acknowledgeall shopperswho enterthe store.Tackle thecustomer andhold him/herdown until thepolice arrive.Customermustconcealthe item.Before assistingthe customer, putunlocking tools outof reach ofshoppers so theycan't be stolen ormisusedManageand clearthe fittingrooms.Inappropriateclothing forthe season.LoiteringCustomer mustleave the storewithoutintending to payfor the item.Loss ofinventory dueto theft,pricing errorsand fraud.FREE!After finishingwith thecustomer,replace theincorrect pricetags.Putmisplacedmerchandiseback on theshelfStop what you're doingand move to the front ofthe store to greet thecustomer. If thecustomer begins tobrowse, create areason to move to thefront of the store.Continue to workwith the firstcustomer and tryto at least makeeye contact, nodor wave to thenew customer.Report the problem toyour manager andsuggest that the T-shirts be moved to alocation where thedisplay can be seenfrom the sales floor.TravelingmerchandiseAttach andremovesecuritydevices.Nod orwave tothe newcustomer.Ignore the secondcustomer until youhave finished withthe first customer.Check pricetags, shelftags, and signsfor accuratepricing.Confrontthecustomerloudly.

Store Operations Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Walk through your area at the beginning of each shift.
  2. Acknowledge your error and honor the ticketed price.
  3. Leave the store and never come back.
  4. Customer must pick up the item.
  5. Acknowledge all shoppers who enter the store.
  6. Tackle the customer and hold him/her down until the police arrive.
  7. Customer must conceal the item.
  8. Before assisting the customer, put unlocking tools out of reach of shoppers so they can't be stolen or misused
  9. Manage and clear the fitting rooms.
  10. Inappropriate clothing for the season.
  11. Loitering
  12. Customer must leave the store without intending to pay for the item.
  13. Loss of inventory due to theft, pricing errors and fraud.
  14. FREE!
  15. After finishing with the customer, replace the incorrect price tags.
  16. Put misplaced merchandise back on the shelf
  17. Stop what you're doing and move to the front of the store to greet the customer. If the customer begins to browse, create a reason to move to the front of the store.
  18. Continue to work with the first customer and try to at least make eye contact, nod or wave to the new customer.
  19. Report the problem to your manager and suggest that the T-shirts be moved to a location where the display can be seen from the sales floor.
  20. Traveling merchandise
  21. Attach and remove security devices.
  22. Nod or wave to the new customer.
  23. Ignore the second customer until you have finished with the first customer.
  24. Check price tags, shelf tags, and signs for accurate pricing.
  25. Confront the customer loudly.