FREE!Loss ofinventory dueto theft,pricing errorsand fraud.Inappropriateclothing forthe season.After finishingwith thecustomer,replace theincorrect pricetags.Attach andremovesecuritydevices.TravelingmerchandiseBefore assistingthe customer, putunlocking tools outof reach ofshoppers so theycan't be stolen ormisusedCustomer mustleave the storewithoutintending to payfor the item.Customermustconcealthe item.Walk throughyour area atthe beginningof each shift.Ignore the secondcustomer until youhave finished withthe first customer.LoiteringStop what you're doingand move to the front ofthe store to greet thecustomer. If thecustomer begins tobrowse, create areason to move to thefront of the store.Manageand clearthe fittingrooms.Continue to workwith the firstcustomer and tryto at least makeeye contact, nodor wave to thenew customer.Leave thestore andnevercome back.Nod orwave tothe newcustomer.Check pricetags, shelftags, and signsfor accuratepricing.Acknowledgeall shopperswho enterthe store.Tackle thecustomer andhold him/herdown until thepolice arrive.Confrontthecustomerloudly.Customermust pickup theitem.Report the problem toyour manager andsuggest that the T-shirts be moved to alocation where thedisplay can be seenfrom the sales floor.Acknowledgeyour errorand honorthe ticketedprice.Putmisplacedmerchandiseback on theshelfFREE!Loss ofinventory dueto theft,pricing errorsand fraud.Inappropriateclothing forthe season.After finishingwith thecustomer,replace theincorrect pricetags.Attach andremovesecuritydevices.TravelingmerchandiseBefore assistingthe customer, putunlocking tools outof reach ofshoppers so theycan't be stolen ormisusedCustomer mustleave the storewithoutintending to payfor the item.Customermustconcealthe item.Walk throughyour area atthe beginningof each shift.Ignore the secondcustomer until youhave finished withthe first customer.LoiteringStop what you're doingand move to the front ofthe store to greet thecustomer. If thecustomer begins tobrowse, create areason to move to thefront of the store.Manageand clearthe fittingrooms.Continue to workwith the firstcustomer and tryto at least makeeye contact, nodor wave to thenew customer.Leave thestore andnevercome back.Nod orwave tothe newcustomer.Check pricetags, shelftags, and signsfor accuratepricing.Acknowledgeall shopperswho enterthe store.Tackle thecustomer andhold him/herdown until thepolice arrive.Confrontthecustomerloudly.Customermust pickup theitem.Report the problem toyour manager andsuggest that the T-shirts be moved to alocation where thedisplay can be seenfrom the sales floor.Acknowledgeyour errorand honorthe ticketedprice.Putmisplacedmerchandiseback on theshelf

Store Operations Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. FREE!
  2. Loss of inventory due to theft, pricing errors and fraud.
  3. Inappropriate clothing for the season.
  4. After finishing with the customer, replace the incorrect price tags.
  5. Attach and remove security devices.
  6. Traveling merchandise
  7. Before assisting the customer, put unlocking tools out of reach of shoppers so they can't be stolen or misused
  8. Customer must leave the store without intending to pay for the item.
  9. Customer must conceal the item.
  10. Walk through your area at the beginning of each shift.
  11. Ignore the second customer until you have finished with the first customer.
  12. Loitering
  13. Stop what you're doing and move to the front of the store to greet the customer. If the customer begins to browse, create a reason to move to the front of the store.
  14. Manage and clear the fitting rooms.
  15. Continue to work with the first customer and try to at least make eye contact, nod or wave to the new customer.
  16. Leave the store and never come back.
  17. Nod or wave to the new customer.
  18. Check price tags, shelf tags, and signs for accurate pricing.
  19. Acknowledge all shoppers who enter the store.
  20. Tackle the customer and hold him/her down until the police arrive.
  21. Confront the customer loudly.
  22. Customer must pick up the item.
  23. Report the problem to your manager and suggest that the T-shirts be moved to a location where the display can be seen from the sales floor.
  24. Acknowledge your error and honor the ticketed price.
  25. Put misplaced merchandise back on the shelf