Ignore the secondcustomer until youhave finished withthe first customer.Before assistingthe customer, putunlocking tools outof reach ofshoppers so theycan't be stolen ormisusedAcknowledgeyour errorand honorthe ticketedprice.Tackle thecustomer andhold him/herdown until thepolice arrive.Confrontthecustomerloudly.After finishingwith thecustomer,replace theincorrect pricetags.Stop what you're doingand move to the front ofthe store to greet thecustomer. If thecustomer begins tobrowse, create areason to move to thefront of the store.Customer mustleave the storewithoutintending to payfor the item.Report the problem toyour manager andsuggest that the T-shirts be moved to alocation where thedisplay can be seenfrom the sales floor.Loss ofinventory dueto theft,pricing errorsand fraud.Manageand clearthe fittingrooms.Leave thestore andnevercome back.Walk throughyour area atthe beginningof each shift.TravelingmerchandiseCustomermustconcealthe item.Putmisplacedmerchandiseback on theshelfLoiteringInappropriateclothing forthe season.Customermust pickup theitem.Continue to workwith the firstcustomer and tryto at least makeeye contact, nodor wave to thenew customer.Check pricetags, shelftags, and signsfor accuratepricing.Acknowledgeall shopperswho enterthe store.FREE!Attach andremovesecuritydevices.Nod orwave tothe newcustomer.Ignore the secondcustomer until youhave finished withthe first customer.Before assistingthe customer, putunlocking tools outof reach ofshoppers so theycan't be stolen ormisusedAcknowledgeyour errorand honorthe ticketedprice.Tackle thecustomer andhold him/herdown until thepolice arrive.Confrontthecustomerloudly.After finishingwith thecustomer,replace theincorrect pricetags.Stop what you're doingand move to the front ofthe store to greet thecustomer. If thecustomer begins tobrowse, create areason to move to thefront of the store.Customer mustleave the storewithoutintending to payfor the item.Report the problem toyour manager andsuggest that the T-shirts be moved to alocation where thedisplay can be seenfrom the sales floor.Loss ofinventory dueto theft,pricing errorsand fraud.Manageand clearthe fittingrooms.Leave thestore andnevercome back.Walk throughyour area atthe beginningof each shift.TravelingmerchandiseCustomermustconcealthe item.Putmisplacedmerchandiseback on theshelfLoiteringInappropriateclothing forthe season.Customermust pickup theitem.Continue to workwith the firstcustomer and tryto at least makeeye contact, nodor wave to thenew customer.Check pricetags, shelftags, and signsfor accuratepricing.Acknowledgeall shopperswho enterthe store.FREE!Attach andremovesecuritydevices.Nod orwave tothe newcustomer.

Store Operations Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Ignore the second customer until you have finished with the first customer.
  2. Before assisting the customer, put unlocking tools out of reach of shoppers so they can't be stolen or misused
  3. Acknowledge your error and honor the ticketed price.
  4. Tackle the customer and hold him/her down until the police arrive.
  5. Confront the customer loudly.
  6. After finishing with the customer, replace the incorrect price tags.
  7. Stop what you're doing and move to the front of the store to greet the customer. If the customer begins to browse, create a reason to move to the front of the store.
  8. Customer must leave the store without intending to pay for the item.
  9. Report the problem to your manager and suggest that the T-shirts be moved to a location where the display can be seen from the sales floor.
  10. Loss of inventory due to theft, pricing errors and fraud.
  11. Manage and clear the fitting rooms.
  12. Leave the store and never come back.
  13. Walk through your area at the beginning of each shift.
  14. Traveling merchandise
  15. Customer must conceal the item.
  16. Put misplaced merchandise back on the shelf
  17. Loitering
  18. Inappropriate clothing for the season.
  19. Customer must pick up the item.
  20. Continue to work with the first customer and try to at least make eye contact, nod or wave to the new customer.
  21. Check price tags, shelf tags, and signs for accurate pricing.
  22. Acknowledge all shoppers who enter the store.
  23. FREE!
  24. Attach and remove security devices.
  25. Nod or wave to the new customer.