After finishingwith thecustomer,replace theincorrect pricetags.Report the problem toyour manager andsuggest that the T-shirts be moved to alocation where thedisplay can be seenfrom the sales floor.Customermustconcealthe item.Confrontthecustomerloudly.Acknowledgeall shopperswho enterthe store.Walk throughyour area atthe beginningof each shift.Continue to workwith the firstcustomer and tryto at least makeeye contact, nodor wave to thenew customer.Tackle thecustomer andhold him/herdown until thepolice arrive.Before assistingthe customer, putunlocking tools outof reach ofshoppers so theycan't be stolen ormisusedCheck pricetags, shelftags, and signsfor accuratepricing.Manageand clearthe fittingrooms.Customer mustleave the storewithoutintending to payfor the item.Leave thestore andnevercome back.Nod orwave tothe newcustomer.LoiteringStop what you're doingand move to the front ofthe store to greet thecustomer. If thecustomer begins tobrowse, create areason to move to thefront of the store.FREE!TravelingmerchandiseInappropriateclothing forthe season.Putmisplacedmerchandiseback on theshelfLoss ofinventory dueto theft,pricing errorsand fraud.Acknowledgeyour errorand honorthe ticketedprice.Attach andremovesecuritydevices.Ignore the secondcustomer until youhave finished withthe first customer.Customermust pickup theitem.After finishingwith thecustomer,replace theincorrect pricetags.Report the problem toyour manager andsuggest that the T-shirts be moved to alocation where thedisplay can be seenfrom the sales floor.Customermustconcealthe item.Confrontthecustomerloudly.Acknowledgeall shopperswho enterthe store.Walk throughyour area atthe beginningof each shift.Continue to workwith the firstcustomer and tryto at least makeeye contact, nodor wave to thenew customer.Tackle thecustomer andhold him/herdown until thepolice arrive.Before assistingthe customer, putunlocking tools outof reach ofshoppers so theycan't be stolen ormisusedCheck pricetags, shelftags, and signsfor accuratepricing.Manageand clearthe fittingrooms.Customer mustleave the storewithoutintending to payfor the item.Leave thestore andnevercome back.Nod orwave tothe newcustomer.LoiteringStop what you're doingand move to the front ofthe store to greet thecustomer. If thecustomer begins tobrowse, create areason to move to thefront of the store.FREE!TravelingmerchandiseInappropriateclothing forthe season.Putmisplacedmerchandiseback on theshelfLoss ofinventory dueto theft,pricing errorsand fraud.Acknowledgeyour errorand honorthe ticketedprice.Attach andremovesecuritydevices.Ignore the secondcustomer until youhave finished withthe first customer.Customermust pickup theitem.

Store Operations Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. After finishing with the customer, replace the incorrect price tags.
  2. Report the problem to your manager and suggest that the T-shirts be moved to a location where the display can be seen from the sales floor.
  3. Customer must conceal the item.
  4. Confront the customer loudly.
  5. Acknowledge all shoppers who enter the store.
  6. Walk through your area at the beginning of each shift.
  7. Continue to work with the first customer and try to at least make eye contact, nod or wave to the new customer.
  8. Tackle the customer and hold him/her down until the police arrive.
  9. Before assisting the customer, put unlocking tools out of reach of shoppers so they can't be stolen or misused
  10. Check price tags, shelf tags, and signs for accurate pricing.
  11. Manage and clear the fitting rooms.
  12. Customer must leave the store without intending to pay for the item.
  13. Leave the store and never come back.
  14. Nod or wave to the new customer.
  15. Loitering
  16. Stop what you're doing and move to the front of the store to greet the customer. If the customer begins to browse, create a reason to move to the front of the store.
  17. FREE!
  18. Traveling merchandise
  19. Inappropriate clothing for the season.
  20. Put misplaced merchandise back on the shelf
  21. Loss of inventory due to theft, pricing errors and fraud.
  22. Acknowledge your error and honor the ticketed price.
  23. Attach and remove security devices.
  24. Ignore the second customer until you have finished with the first customer.
  25. Customer must pick up the item.