Computernotconnectedto internetOutlook:How do IShare aMailbox?Can't findTeamviewerSays their computeris broken, but cannotreproduce an errormessage or the issueon call. (Possiblyoccurred 4 days ago)states thatIssue wasresolved prior,but does notknow when orhow"But MyCoworkerHasAccess"Calls backfor samesolutionwithin sameday"Whosubmitsmytickets?""Can youjust do itfor me?""I have aQuick &/orSimpleQuestion""Do I haveto be onthe phonefor this?""I have to goto a meetingsoon.""How Longwill this take?""Can I goback tothe oldversion?"Ask acomplexQuestion.Answerswith"Yes""Do I haveto do thisall thetime?"Calls in for aprinter, butdoes not knowthe name forsaid printerHas had anissue formonths, butnow its arushForgotPasswordaftervacation"I alreadyrebooted"Uptime: 34days 10 hrsHangs up andcalls again toget someonewho will giveanother answerSolvedIssue byRebootingDoes notknow theirusername"I Havealwaysdone itthis way"Calls aboutsoftphoneissues fromsoftphoneComputernotconnectedto internetOutlook:How do IShare aMailbox?Can't findTeamviewerSays their computeris broken, but cannotreproduce an errormessage or the issueon call. (Possiblyoccurred 4 days ago)states thatIssue wasresolved prior,but does notknow when orhow"But MyCoworkerHasAccess"Calls backfor samesolutionwithin sameday"Whosubmitsmytickets?""Can youjust do itfor me?""I have aQuick &/orSimpleQuestion""Do I haveto be onthe phonefor this?""I have to goto a meetingsoon.""How Longwill this take?""Can I goback tothe oldversion?"Ask acomplexQuestion.Answerswith"Yes""Do I haveto do thisall thetime?"Calls in for aprinter, butdoes not knowthe name forsaid printerHas had anissue formonths, butnow its arushForgotPasswordaftervacation"I alreadyrebooted"Uptime: 34days 10 hrsHangs up andcalls again toget someonewho will giveanother answerSolvedIssue byRebootingDoes notknow theirusername"I Havealwaysdone itthis way"Calls aboutsoftphoneissues fromsoftphone

Help Desk Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Computer not connected to internet
  2. Outlook: How do I Share a Mailbox?
  3. Can't find Teamviewer
  4. Says their computer is broken, but cannot reproduce an error message or the issue on call. (Possibly occurred 4 days ago)
  5. states that Issue was resolved prior, but does not know when or how
  6. "But My Coworker Has Access"
  7. Calls back for same solution within same day
  8. "Who submits my tickets?"
  9. "Can you just do it for me?"
  10. "I have a Quick &/or Simple Question"
  11. "Do I have to be on the phone for this?"
  12. "I have to go to a meeting soon." "How Long will this take?"
  13. "Can I go back to the old version?"
  14. Ask a complex Question. Answers with"Yes"
  15. "Do I have to do this all the time?"
  16. Calls in for a printer, but does not know the name for said printer
  17. Has had an issue for months, but now its a rush
  18. Forgot Password after vacation
  19. "I already rebooted" Uptime: 34 days 10 hrs
  20. Hangs up and calls again to get someone who will give another answer
  21. Solved Issue by Rebooting
  22. Does not know their username
  23. "I Have always done it this way"
  24. Calls about softphone issues from softphone