(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Says their computer is broken, but cannot reproduce an error message or the issue on call. (Possibly occurred 4 days ago)
Computer not connected to internet
Ask a complex Question.
Answers with"Yes"
"Can you just do it for me?"
"I have a Quick &/or Simple
Question"
Does not know their username
Can't find Teamviewer
"I have to go to a meeting soon."
"How Long will this take?"
Calls back for same solution within same day
Has had an issue for months, but now its a rush
Calls about softphone issues from softphone
"Who submits my tickets?"
"I Have always done it this way"
Outlook:
How do I Share a Mailbox?
"But My Coworker
Has Access"
"Do I have to be on the phone for this?"
Calls in for a printer, but does not know the name for said printer
"Can I go back to the old version?"
"I already rebooted"
Uptime: 34 days 10 hrs
Solved Issue by Rebooting
Forgot Password after vacation
"Do I have to do this all the time?"
states that Issue was resolved prior, but does not know when or how
Hangs up and calls again to get someone who will give another answer
