Ask acomplexQuestion.Answerswith"Yes""But MyCoworkerHasAccess""Can youjust do itfor me?"SolvedIssue byRebooting"I have to goto a meetingsoon.""How Longwill this take?"Calls backfor samesolutionwithin samedaystates thatIssue wasresolved prior,but does notknow when orhow"Can I goback tothe oldversion?"Computernotconnectedto internetDoes notknow theirusername"I have aQuick &/orSimpleQuestion"Can't findTeamviewer"I Havealwaysdone itthis way"Calls aboutsoftphoneissues fromsoftphoneOutlook:How do IShare aMailbox?ForgotPasswordaftervacation"Whosubmitsmytickets?""Do I haveto be onthe phonefor this?"Says their computeris broken, but cannotreproduce an errormessage or the issueon call. (Possiblyoccurred 4 days ago)Calls in for aprinter, butdoes not knowthe name forsaid printerHas had anissue formonths, butnow its arush"Do I haveto do thisall thetime?""I alreadyrebooted"Uptime: 34days 10 hrsHangs up andcalls again toget someonewho will giveanother answerAsk acomplexQuestion.Answerswith"Yes""But MyCoworkerHasAccess""Can youjust do itfor me?"SolvedIssue byRebooting"I have to goto a meetingsoon.""How Longwill this take?"Calls backfor samesolutionwithin samedaystates thatIssue wasresolved prior,but does notknow when orhow"Can I goback tothe oldversion?"Computernotconnectedto internetDoes notknow theirusername"I have aQuick &/orSimpleQuestion"Can't findTeamviewer"I Havealwaysdone itthis way"Calls aboutsoftphoneissues fromsoftphoneOutlook:How do IShare aMailbox?ForgotPasswordaftervacation"Whosubmitsmytickets?""Do I haveto be onthe phonefor this?"Says their computeris broken, but cannotreproduce an errormessage or the issueon call. (Possiblyoccurred 4 days ago)Calls in for aprinter, butdoes not knowthe name forsaid printerHas had anissue formonths, butnow its arush"Do I haveto do thisall thetime?""I alreadyrebooted"Uptime: 34days 10 hrsHangs up andcalls again toget someonewho will giveanother answer

Help Desk Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Ask a complex Question. Answers with"Yes"
  2. "But My Coworker Has Access"
  3. "Can you just do it for me?"
  4. Solved Issue by Rebooting
  5. "I have to go to a meeting soon." "How Long will this take?"
  6. Calls back for same solution within same day
  7. states that Issue was resolved prior, but does not know when or how
  8. "Can I go back to the old version?"
  9. Computer not connected to internet
  10. Does not know their username
  11. "I have a Quick &/or Simple Question"
  12. Can't find Teamviewer
  13. "I Have always done it this way"
  14. Calls about softphone issues from softphone
  15. Outlook: How do I Share a Mailbox?
  16. Forgot Password after vacation
  17. "Who submits my tickets?"
  18. "Do I have to be on the phone for this?"
  19. Says their computer is broken, but cannot reproduce an error message or the issue on call. (Possibly occurred 4 days ago)
  20. Calls in for a printer, but does not know the name for said printer
  21. Has had an issue for months, but now its a rush
  22. "Do I have to do this all the time?"
  23. "I already rebooted" Uptime: 34 days 10 hrs
  24. Hangs up and calls again to get someone who will give another answer