"I have to goto a meetingsoon.""How Longwill this take?"SolvedIssue byRebooting"But MyCoworkerHasAccess"Has had anissue formonths, butnow its arushCalls in for aprinter, butdoes not knowthe name forsaid printerCalls aboutsoftphoneissues fromsoftphone"Do I haveto be onthe phonefor this?"Computernotconnectedto internetCalls backfor samesolutionwithin samedayHangs up andcalls again toget someonewho will giveanother answerSays their computeris broken, but cannotreproduce an errormessage or the issueon call. (Possiblyoccurred 4 days ago)ForgotPasswordaftervacationstates thatIssue wasresolved prior,but does notknow when orhowCan't findTeamviewerDoes notknow theirusernameOutlook:How do IShare aMailbox?"I have aQuick &/orSimpleQuestion"Ask acomplexQuestion.Answerswith"Yes""I Havealwaysdone itthis way""Whosubmitsmytickets?""Can youjust do itfor me?""I alreadyrebooted"Uptime: 34days 10 hrs"Do I haveto do thisall thetime?""Can I goback tothe oldversion?""I have to goto a meetingsoon.""How Longwill this take?"SolvedIssue byRebooting"But MyCoworkerHasAccess"Has had anissue formonths, butnow its arushCalls in for aprinter, butdoes not knowthe name forsaid printerCalls aboutsoftphoneissues fromsoftphone"Do I haveto be onthe phonefor this?"Computernotconnectedto internetCalls backfor samesolutionwithin samedayHangs up andcalls again toget someonewho will giveanother answerSays their computeris broken, but cannotreproduce an errormessage or the issueon call. (Possiblyoccurred 4 days ago)ForgotPasswordaftervacationstates thatIssue wasresolved prior,but does notknow when orhowCan't findTeamviewerDoes notknow theirusernameOutlook:How do IShare aMailbox?"I have aQuick &/orSimpleQuestion"Ask acomplexQuestion.Answerswith"Yes""I Havealwaysdone itthis way""Whosubmitsmytickets?""Can youjust do itfor me?""I alreadyrebooted"Uptime: 34days 10 hrs"Do I haveto do thisall thetime?""Can I goback tothe oldversion?"

Help Desk Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. "I have to go to a meeting soon." "How Long will this take?"
  2. Solved Issue by Rebooting
  3. "But My Coworker Has Access"
  4. Has had an issue for months, but now its a rush
  5. Calls in for a printer, but does not know the name for said printer
  6. Calls about softphone issues from softphone
  7. "Do I have to be on the phone for this?"
  8. Computer not connected to internet
  9. Calls back for same solution within same day
  10. Hangs up and calls again to get someone who will give another answer
  11. Says their computer is broken, but cannot reproduce an error message or the issue on call. (Possibly occurred 4 days ago)
  12. Forgot Password after vacation
  13. states that Issue was resolved prior, but does not know when or how
  14. Can't find Teamviewer
  15. Does not know their username
  16. Outlook: How do I Share a Mailbox?
  17. "I have a Quick &/or Simple Question"
  18. Ask a complex Question. Answers with"Yes"
  19. "I Have always done it this way"
  20. "Who submits my tickets?"
  21. "Can you just do it for me?"
  22. "I already rebooted" Uptime: 34 days 10 hrs
  23. "Do I have to do this all the time?"
  24. "Can I go back to the old version?"