"Do I haveto be onthe phonefor this?"Can't findTeamviewerComputernotconnectedto internetOutlook:How do IShare aMailbox?"Do I haveto do thisall thetime?"Calls backfor samesolutionwithin samedayHangs up andcalls again toget someonewho will giveanother answer"But MyCoworkerHasAccess"Ask acomplexQuestion.Answerswith"Yes"Calls in for aprinter, butdoes not knowthe name forsaid printerHas had anissue formonths, butnow its arushSays their computeris broken, but cannotreproduce an errormessage or the issueon call. (Possiblyoccurred 4 days ago)"I alreadyrebooted"Uptime: 34days 10 hrs"I have to goto a meetingsoon.""How Longwill this take?"Does notknow theirusername"Can I goback tothe oldversion?""I have aQuick &/orSimpleQuestion"SolvedIssue byRebooting"I Havealwaysdone itthis way"states thatIssue wasresolved prior,but does notknow when orhowForgotPasswordaftervacationCalls aboutsoftphoneissues fromsoftphone"Whosubmitsmytickets?""Can youjust do itfor me?""Do I haveto be onthe phonefor this?"Can't findTeamviewerComputernotconnectedto internetOutlook:How do IShare aMailbox?"Do I haveto do thisall thetime?"Calls backfor samesolutionwithin samedayHangs up andcalls again toget someonewho will giveanother answer"But MyCoworkerHasAccess"Ask acomplexQuestion.Answerswith"Yes"Calls in for aprinter, butdoes not knowthe name forsaid printerHas had anissue formonths, butnow its arushSays their computeris broken, but cannotreproduce an errormessage or the issueon call. (Possiblyoccurred 4 days ago)"I alreadyrebooted"Uptime: 34days 10 hrs"I have to goto a meetingsoon.""How Longwill this take?"Does notknow theirusername"Can I goback tothe oldversion?""I have aQuick &/orSimpleQuestion"SolvedIssue byRebooting"I Havealwaysdone itthis way"states thatIssue wasresolved prior,but does notknow when orhowForgotPasswordaftervacationCalls aboutsoftphoneissues fromsoftphone"Whosubmitsmytickets?""Can youjust do itfor me?"

Help Desk Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. "Do I have to be on the phone for this?"
  2. Can't find Teamviewer
  3. Computer not connected to internet
  4. Outlook: How do I Share a Mailbox?
  5. "Do I have to do this all the time?"
  6. Calls back for same solution within same day
  7. Hangs up and calls again to get someone who will give another answer
  8. "But My Coworker Has Access"
  9. Ask a complex Question. Answers with"Yes"
  10. Calls in for a printer, but does not know the name for said printer
  11. Has had an issue for months, but now its a rush
  12. Says their computer is broken, but cannot reproduce an error message or the issue on call. (Possibly occurred 4 days ago)
  13. "I already rebooted" Uptime: 34 days 10 hrs
  14. "I have to go to a meeting soon." "How Long will this take?"
  15. Does not know their username
  16. "Can I go back to the old version?"
  17. "I have a Quick &/or Simple Question"
  18. Solved Issue by Rebooting
  19. "I Have always done it this way"
  20. states that Issue was resolved prior, but does not know when or how
  21. Forgot Password after vacation
  22. Calls about softphone issues from softphone
  23. "Who submits my tickets?"
  24. "Can you just do it for me?"