"Can youjust do itfor me?"Says their computeris broken, but cannotreproduce an errormessage or the issueon call. (Possiblyoccurred 4 days ago)"I alreadyrebooted"Uptime: 34days 10 hrsAsk acomplexQuestion.Answerswith"Yes""I have aQuick &/orSimpleQuestion"ForgotPasswordaftervacationCalls backfor samesolutionwithin samedayDoes notknow theirusername"But MyCoworkerHasAccess"Calls aboutsoftphoneissues fromsoftphone"I Havealwaysdone itthis way"Has had anissue formonths, butnow its arushOutlook:How do IShare aMailbox?"Whosubmitsmytickets?"Computernotconnectedto internetSolvedIssue byRebooting"I have to goto a meetingsoon.""How Longwill this take?""Do I haveto do thisall thetime?""Can I goback tothe oldversion?"Can't findTeamviewerCalls in for aprinter, butdoes not knowthe name forsaid printer"Do I haveto be onthe phonefor this?"states thatIssue wasresolved prior,but does notknow when orhowHangs up andcalls again toget someonewho will giveanother answer"Can youjust do itfor me?"Says their computeris broken, but cannotreproduce an errormessage or the issueon call. (Possiblyoccurred 4 days ago)"I alreadyrebooted"Uptime: 34days 10 hrsAsk acomplexQuestion.Answerswith"Yes""I have aQuick &/orSimpleQuestion"ForgotPasswordaftervacationCalls backfor samesolutionwithin samedayDoes notknow theirusername"But MyCoworkerHasAccess"Calls aboutsoftphoneissues fromsoftphone"I Havealwaysdone itthis way"Has had anissue formonths, butnow its arushOutlook:How do IShare aMailbox?"Whosubmitsmytickets?"Computernotconnectedto internetSolvedIssue byRebooting"I have to goto a meetingsoon.""How Longwill this take?""Do I haveto do thisall thetime?""Can I goback tothe oldversion?"Can't findTeamviewerCalls in for aprinter, butdoes not knowthe name forsaid printer"Do I haveto be onthe phonefor this?"states thatIssue wasresolved prior,but does notknow when orhowHangs up andcalls again toget someonewho will giveanother answer

Help Desk Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. "Can you just do it for me?"
  2. Says their computer is broken, but cannot reproduce an error message or the issue on call. (Possibly occurred 4 days ago)
  3. "I already rebooted" Uptime: 34 days 10 hrs
  4. Ask a complex Question. Answers with"Yes"
  5. "I have a Quick &/or Simple Question"
  6. Forgot Password after vacation
  7. Calls back for same solution within same day
  8. Does not know their username
  9. "But My Coworker Has Access"
  10. Calls about softphone issues from softphone
  11. "I Have always done it this way"
  12. Has had an issue for months, but now its a rush
  13. Outlook: How do I Share a Mailbox?
  14. "Who submits my tickets?"
  15. Computer not connected to internet
  16. Solved Issue by Rebooting
  17. "I have to go to a meeting soon." "How Long will this take?"
  18. "Do I have to do this all the time?"
  19. "Can I go back to the old version?"
  20. Can't find Teamviewer
  21. Calls in for a printer, but does not know the name for said printer
  22. "Do I have to be on the phone for this?"
  23. states that Issue was resolved prior, but does not know when or how
  24. Hangs up and calls again to get someone who will give another answer