(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
Ask a complex Question.
Answers with"Yes"
"But My Coworker
Has Access"
"Can you just do it for me?"
Solved Issue by Rebooting
"I have to go to a meeting soon."
"How Long will this take?"
Calls back for same solution within same day
states that Issue was resolved prior, but does not know when or how
"Can I go back to the old version?"
Computer not connected to internet
Does not know their username
"I have a Quick &/or Simple
Question"
Can't find Teamviewer
"I Have always done it this way"
Calls about softphone issues from softphone
Outlook:
How do I Share a Mailbox?
Forgot Password after vacation
"Who submits my tickets?"
"Do I have to be on the phone for this?"
Says their computer is broken, but cannot reproduce an error message or the issue on call. (Possibly occurred 4 days ago)
Calls in for a printer, but does not know the name for said printer
Has had an issue for months, but now its a rush
"Do I have to do this all the time?"
"I already rebooted"
Uptime: 34 days 10 hrs
Hangs up and calls again to get someone who will give another answer