"I have aQuick &/orSimpleQuestion"Calls backfor samesolutionwithin samedaySays their computeris broken, but cannotreproduce an errormessage or the issueon call. (Possiblyoccurred 4 days ago)"Do I haveto do thisall thetime?"Calls in for aprinter, butdoes not knowthe name forsaid printerCan't findTeamviewerstates thatIssue wasresolved prior,but does notknow when orhowCalls aboutsoftphoneissues fromsoftphone"Can I goback tothe oldversion?""But MyCoworkerHasAccess"Outlook:How do IShare aMailbox?SolvedIssue byRebooting"Whosubmitsmytickets?"Has had anissue formonths, butnow its arush"Do I haveto be onthe phonefor this?""I have to goto a meetingsoon.""How Longwill this take?"Does notknow theirusername"I Havealwaysdone itthis way""Can youjust do itfor me?"Ask acomplexQuestion.Answerswith"Yes"ForgotPasswordaftervacation"I alreadyrebooted"Uptime: 34days 10 hrsHangs up andcalls again toget someonewho will giveanother answerComputernotconnectedto internet"I have aQuick &/orSimpleQuestion"Calls backfor samesolutionwithin samedaySays their computeris broken, but cannotreproduce an errormessage or the issueon call. (Possiblyoccurred 4 days ago)"Do I haveto do thisall thetime?"Calls in for aprinter, butdoes not knowthe name forsaid printerCan't findTeamviewerstates thatIssue wasresolved prior,but does notknow when orhowCalls aboutsoftphoneissues fromsoftphone"Can I goback tothe oldversion?""But MyCoworkerHasAccess"Outlook:How do IShare aMailbox?SolvedIssue byRebooting"Whosubmitsmytickets?"Has had anissue formonths, butnow its arush"Do I haveto be onthe phonefor this?""I have to goto a meetingsoon.""How Longwill this take?"Does notknow theirusername"I Havealwaysdone itthis way""Can youjust do itfor me?"Ask acomplexQuestion.Answerswith"Yes"ForgotPasswordaftervacation"I alreadyrebooted"Uptime: 34days 10 hrsHangs up andcalls again toget someonewho will giveanother answerComputernotconnectedto internet

Help Desk Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. "I have a Quick &/or Simple Question"
  2. Calls back for same solution within same day
  3. Says their computer is broken, but cannot reproduce an error message or the issue on call. (Possibly occurred 4 days ago)
  4. "Do I have to do this all the time?"
  5. Calls in for a printer, but does not know the name for said printer
  6. Can't find Teamviewer
  7. states that Issue was resolved prior, but does not know when or how
  8. Calls about softphone issues from softphone
  9. "Can I go back to the old version?"
  10. "But My Coworker Has Access"
  11. Outlook: How do I Share a Mailbox?
  12. Solved Issue by Rebooting
  13. "Who submits my tickets?"
  14. Has had an issue for months, but now its a rush
  15. "Do I have to be on the phone for this?"
  16. "I have to go to a meeting soon." "How Long will this take?"
  17. Does not know their username
  18. "I Have always done it this way"
  19. "Can you just do it for me?"
  20. Ask a complex Question. Answers with"Yes"
  21. Forgot Password after vacation
  22. "I already rebooted" Uptime: 34 days 10 hrs
  23. Hangs up and calls again to get someone who will give another answer
  24. Computer not connected to internet