"Can youjust do itfor me?"Calls in for aprinter, butdoes not knowthe name forsaid printerCalls aboutsoftphoneissues fromsoftphoneSolvedIssue byRebootingCan't findTeamviewerstates thatIssue wasresolved prior,but does notknow when orhow"Can I goback tothe oldversion?""Do I haveto do thisall thetime?""I have aQuick &/orSimpleQuestion"ForgotPasswordaftervacationAsk acomplexQuestion.Answerswith"Yes"Has had anissue formonths, butnow its arushComputernotconnectedto internetDoes notknow theirusernameHangs up andcalls again toget someonewho will giveanother answer"Whosubmitsmytickets?""I alreadyrebooted"Uptime: 34days 10 hrs"Do I haveto be onthe phonefor this?"Calls backfor samesolutionwithin sameday"I have to goto a meetingsoon.""How Longwill this take?"Says their computeris broken, but cannotreproduce an errormessage or the issueon call. (Possiblyoccurred 4 days ago)"I Havealwaysdone itthis way"Outlook:How do IShare aMailbox?"But MyCoworkerHasAccess""Can youjust do itfor me?"Calls in for aprinter, butdoes not knowthe name forsaid printerCalls aboutsoftphoneissues fromsoftphoneSolvedIssue byRebootingCan't findTeamviewerstates thatIssue wasresolved prior,but does notknow when orhow"Can I goback tothe oldversion?""Do I haveto do thisall thetime?""I have aQuick &/orSimpleQuestion"ForgotPasswordaftervacationAsk acomplexQuestion.Answerswith"Yes"Has had anissue formonths, butnow its arushComputernotconnectedto internetDoes notknow theirusernameHangs up andcalls again toget someonewho will giveanother answer"Whosubmitsmytickets?""I alreadyrebooted"Uptime: 34days 10 hrs"Do I haveto be onthe phonefor this?"Calls backfor samesolutionwithin sameday"I have to goto a meetingsoon.""How Longwill this take?"Says their computeris broken, but cannotreproduce an errormessage or the issueon call. (Possiblyoccurred 4 days ago)"I Havealwaysdone itthis way"Outlook:How do IShare aMailbox?"But MyCoworkerHasAccess"

Help Desk Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. "Can you just do it for me?"
  2. Calls in for a printer, but does not know the name for said printer
  3. Calls about softphone issues from softphone
  4. Solved Issue by Rebooting
  5. Can't find Teamviewer
  6. states that Issue was resolved prior, but does not know when or how
  7. "Can I go back to the old version?"
  8. "Do I have to do this all the time?"
  9. "I have a Quick &/or Simple Question"
  10. Forgot Password after vacation
  11. Ask a complex Question. Answers with"Yes"
  12. Has had an issue for months, but now its a rush
  13. Computer not connected to internet
  14. Does not know their username
  15. Hangs up and calls again to get someone who will give another answer
  16. "Who submits my tickets?"
  17. "I already rebooted" Uptime: 34 days 10 hrs
  18. "Do I have to be on the phone for this?"
  19. Calls back for same solution within same day
  20. "I have to go to a meeting soon." "How Long will this take?"
  21. Says their computer is broken, but cannot reproduce an error message or the issue on call. (Possibly occurred 4 days ago)
  22. "I Have always done it this way"
  23. Outlook: How do I Share a Mailbox?
  24. "But My Coworker Has Access"