Calls aboutsoftphoneissues fromsoftphoneSays their computeris broken, but cannotreproduce an errormessage or the issueon call. (Possiblyoccurred 4 days ago)states thatIssue wasresolved prior,but does notknow when orhowForgotPasswordaftervacationAsk acomplexQuestion.Answerswith"Yes""But MyCoworkerHasAccess"Can't findTeamviewer"Do I haveto do thisall thetime?"Does notknow theirusernameHangs up andcalls again toget someonewho will giveanother answer"Whosubmitsmytickets?""I Havealwaysdone itthis way""I have to goto a meetingsoon.""How Longwill this take?"SolvedIssue byRebooting"I alreadyrebooted"Uptime: 34days 10 hrsComputernotconnectedto internetOutlook:How do IShare aMailbox?Calls in for aprinter, butdoes not knowthe name forsaid printerHas had anissue formonths, butnow its arush"Do I haveto be onthe phonefor this?"Calls backfor samesolutionwithin sameday"I have aQuick &/orSimpleQuestion""Can youjust do itfor me?""Can I goback tothe oldversion?"Calls aboutsoftphoneissues fromsoftphoneSays their computeris broken, but cannotreproduce an errormessage or the issueon call. (Possiblyoccurred 4 days ago)states thatIssue wasresolved prior,but does notknow when orhowForgotPasswordaftervacationAsk acomplexQuestion.Answerswith"Yes""But MyCoworkerHasAccess"Can't findTeamviewer"Do I haveto do thisall thetime?"Does notknow theirusernameHangs up andcalls again toget someonewho will giveanother answer"Whosubmitsmytickets?""I Havealwaysdone itthis way""I have to goto a meetingsoon.""How Longwill this take?"SolvedIssue byRebooting"I alreadyrebooted"Uptime: 34days 10 hrsComputernotconnectedto internetOutlook:How do IShare aMailbox?Calls in for aprinter, butdoes not knowthe name forsaid printerHas had anissue formonths, butnow its arush"Do I haveto be onthe phonefor this?"Calls backfor samesolutionwithin sameday"I have aQuick &/orSimpleQuestion""Can youjust do itfor me?""Can I goback tothe oldversion?"

Help Desk Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Calls about softphone issues from softphone
  2. Says their computer is broken, but cannot reproduce an error message or the issue on call. (Possibly occurred 4 days ago)
  3. states that Issue was resolved prior, but does not know when or how
  4. Forgot Password after vacation
  5. Ask a complex Question. Answers with"Yes"
  6. "But My Coworker Has Access"
  7. Can't find Teamviewer
  8. "Do I have to do this all the time?"
  9. Does not know their username
  10. Hangs up and calls again to get someone who will give another answer
  11. "Who submits my tickets?"
  12. "I Have always done it this way"
  13. "I have to go to a meeting soon." "How Long will this take?"
  14. Solved Issue by Rebooting
  15. "I already rebooted" Uptime: 34 days 10 hrs
  16. Computer not connected to internet
  17. Outlook: How do I Share a Mailbox?
  18. Calls in for a printer, but does not know the name for said printer
  19. Has had an issue for months, but now its a rush
  20. "Do I have to be on the phone for this?"
  21. Calls back for same solution within same day
  22. "I have a Quick &/or Simple Question"
  23. "Can you just do it for me?"
  24. "Can I go back to the old version?"