ForgotPasswordaftervacationOutlook:How do IShare aMailbox?Calls aboutsoftphoneissues fromsoftphoneHas had anissue formonths, butnow its arushDoes notknow theirusername"But MyCoworkerHasAccess""Whosubmitsmytickets?"Hangs up andcalls again toget someonewho will giveanother answer"I alreadyrebooted"Uptime: 34days 10 hrsSays their computeris broken, but cannotreproduce an errormessage or the issueon call. (Possiblyoccurred 4 days ago)Calls backfor samesolutionwithin samedaystates thatIssue wasresolved prior,but does notknow when orhowComputernotconnectedto internetCalls in for aprinter, butdoes not knowthe name forsaid printer"I have to goto a meetingsoon.""How Longwill this take?""I have aQuick &/orSimpleQuestion""I Havealwaysdone itthis way"SolvedIssue byRebooting"Do I haveto be onthe phonefor this?""Can youjust do itfor me?"Can't findTeamviewer"Can I goback tothe oldversion?"Ask acomplexQuestion.Answerswith"Yes""Do I haveto do thisall thetime?"ForgotPasswordaftervacationOutlook:How do IShare aMailbox?Calls aboutsoftphoneissues fromsoftphoneHas had anissue formonths, butnow its arushDoes notknow theirusername"But MyCoworkerHasAccess""Whosubmitsmytickets?"Hangs up andcalls again toget someonewho will giveanother answer"I alreadyrebooted"Uptime: 34days 10 hrsSays their computeris broken, but cannotreproduce an errormessage or the issueon call. (Possiblyoccurred 4 days ago)Calls backfor samesolutionwithin samedaystates thatIssue wasresolved prior,but does notknow when orhowComputernotconnectedto internetCalls in for aprinter, butdoes not knowthe name forsaid printer"I have to goto a meetingsoon.""How Longwill this take?""I have aQuick &/orSimpleQuestion""I Havealwaysdone itthis way"SolvedIssue byRebooting"Do I haveto be onthe phonefor this?""Can youjust do itfor me?"Can't findTeamviewer"Can I goback tothe oldversion?"Ask acomplexQuestion.Answerswith"Yes""Do I haveto do thisall thetime?"

Help Desk Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Forgot Password after vacation
  2. Outlook: How do I Share a Mailbox?
  3. Calls about softphone issues from softphone
  4. Has had an issue for months, but now its a rush
  5. Does not know their username
  6. "But My Coworker Has Access"
  7. "Who submits my tickets?"
  8. Hangs up and calls again to get someone who will give another answer
  9. "I already rebooted" Uptime: 34 days 10 hrs
  10. Says their computer is broken, but cannot reproduce an error message or the issue on call. (Possibly occurred 4 days ago)
  11. Calls back for same solution within same day
  12. states that Issue was resolved prior, but does not know when or how
  13. Computer not connected to internet
  14. Calls in for a printer, but does not know the name for said printer
  15. "I have to go to a meeting soon." "How Long will this take?"
  16. "I have a Quick &/or Simple Question"
  17. "I Have always done it this way"
  18. Solved Issue by Rebooting
  19. "Do I have to be on the phone for this?"
  20. "Can you just do it for me?"
  21. Can't find Teamviewer
  22. "Can I go back to the old version?"
  23. Ask a complex Question. Answers with"Yes"
  24. "Do I have to do this all the time?"