"I have to goto a meetingsoon.""How Longwill this take?"Has had anissue formonths, butnow its arushOutlook:How do IShare aMailbox?Does notknow theirusername"I alreadyrebooted"Uptime: 34days 10 hrsForgotPasswordaftervacationSolvedIssue byRebooting"Whosubmitsmytickets?"Can't findTeamviewerSays their computeris broken, but cannotreproduce an errormessage or the issueon call. (Possiblyoccurred 4 days ago)"Can youjust do itfor me?"Calls backfor samesolutionwithin sameday"I have aQuick &/orSimpleQuestion""Can I goback tothe oldversion?""Do I haveto do thisall thetime?"Hangs up andcalls again toget someonewho will giveanother answerCalls in for aprinter, butdoes not knowthe name forsaid printerCalls aboutsoftphoneissues fromsoftphone"I Havealwaysdone itthis way""Do I haveto be onthe phonefor this?"Computernotconnectedto internet"But MyCoworkerHasAccess"states thatIssue wasresolved prior,but does notknow when orhowAsk acomplexQuestion.Answerswith"Yes""I have to goto a meetingsoon.""How Longwill this take?"Has had anissue formonths, butnow its arushOutlook:How do IShare aMailbox?Does notknow theirusername"I alreadyrebooted"Uptime: 34days 10 hrsForgotPasswordaftervacationSolvedIssue byRebooting"Whosubmitsmytickets?"Can't findTeamviewerSays their computeris broken, but cannotreproduce an errormessage or the issueon call. (Possiblyoccurred 4 days ago)"Can youjust do itfor me?"Calls backfor samesolutionwithin sameday"I have aQuick &/orSimpleQuestion""Can I goback tothe oldversion?""Do I haveto do thisall thetime?"Hangs up andcalls again toget someonewho will giveanother answerCalls in for aprinter, butdoes not knowthe name forsaid printerCalls aboutsoftphoneissues fromsoftphone"I Havealwaysdone itthis way""Do I haveto be onthe phonefor this?"Computernotconnectedto internet"But MyCoworkerHasAccess"states thatIssue wasresolved prior,but does notknow when orhowAsk acomplexQuestion.Answerswith"Yes"

Help Desk Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. "I have to go to a meeting soon." "How Long will this take?"
  2. Has had an issue for months, but now its a rush
  3. Outlook: How do I Share a Mailbox?
  4. Does not know their username
  5. "I already rebooted" Uptime: 34 days 10 hrs
  6. Forgot Password after vacation
  7. Solved Issue by Rebooting
  8. "Who submits my tickets?"
  9. Can't find Teamviewer
  10. Says their computer is broken, but cannot reproduce an error message or the issue on call. (Possibly occurred 4 days ago)
  11. "Can you just do it for me?"
  12. Calls back for same solution within same day
  13. "I have a Quick &/or Simple Question"
  14. "Can I go back to the old version?"
  15. "Do I have to do this all the time?"
  16. Hangs up and calls again to get someone who will give another answer
  17. Calls in for a printer, but does not know the name for said printer
  18. Calls about softphone issues from softphone
  19. "I Have always done it this way"
  20. "Do I have to be on the phone for this?"
  21. Computer not connected to internet
  22. "But My Coworker Has Access"
  23. states that Issue was resolved prior, but does not know when or how
  24. Ask a complex Question. Answers with"Yes"