"But MyCoworkerHasAccess""Whosubmitsmytickets?""I have to goto a meetingsoon.""How Longwill this take?"Says their computeris broken, but cannotreproduce an errormessage or the issueon call. (Possiblyoccurred 4 days ago)"I Havealwaysdone itthis way"Can't findTeamviewer"Can I goback tothe oldversion?"states thatIssue wasresolved prior,but does notknow when orhow"Do I haveto do thisall thetime?"Hangs up andcalls again toget someonewho will giveanother answer"Do I haveto be onthe phonefor this?""I have aQuick &/orSimpleQuestion"Calls in for aprinter, butdoes not knowthe name forsaid printerAsk acomplexQuestion.Answerswith"Yes"SolvedIssue byRebootingComputernotconnectedto internet"Can youjust do itfor me?"Has had anissue formonths, butnow its arushDoes notknow theirusernameForgotPasswordaftervacationCalls aboutsoftphoneissues fromsoftphone"I alreadyrebooted"Uptime: 34days 10 hrsOutlook:How do IShare aMailbox?Calls backfor samesolutionwithin sameday"But MyCoworkerHasAccess""Whosubmitsmytickets?""I have to goto a meetingsoon.""How Longwill this take?"Says their computeris broken, but cannotreproduce an errormessage or the issueon call. (Possiblyoccurred 4 days ago)"I Havealwaysdone itthis way"Can't findTeamviewer"Can I goback tothe oldversion?"states thatIssue wasresolved prior,but does notknow when orhow"Do I haveto do thisall thetime?"Hangs up andcalls again toget someonewho will giveanother answer"Do I haveto be onthe phonefor this?""I have aQuick &/orSimpleQuestion"Calls in for aprinter, butdoes not knowthe name forsaid printerAsk acomplexQuestion.Answerswith"Yes"SolvedIssue byRebootingComputernotconnectedto internet"Can youjust do itfor me?"Has had anissue formonths, butnow its arushDoes notknow theirusernameForgotPasswordaftervacationCalls aboutsoftphoneissues fromsoftphone"I alreadyrebooted"Uptime: 34days 10 hrsOutlook:How do IShare aMailbox?Calls backfor samesolutionwithin sameday

Help Desk Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. "But My Coworker Has Access"
  2. "Who submits my tickets?"
  3. "I have to go to a meeting soon." "How Long will this take?"
  4. Says their computer is broken, but cannot reproduce an error message or the issue on call. (Possibly occurred 4 days ago)
  5. "I Have always done it this way"
  6. Can't find Teamviewer
  7. "Can I go back to the old version?"
  8. states that Issue was resolved prior, but does not know when or how
  9. "Do I have to do this all the time?"
  10. Hangs up and calls again to get someone who will give another answer
  11. "Do I have to be on the phone for this?"
  12. "I have a Quick &/or Simple Question"
  13. Calls in for a printer, but does not know the name for said printer
  14. Ask a complex Question. Answers with"Yes"
  15. Solved Issue by Rebooting
  16. Computer not connected to internet
  17. "Can you just do it for me?"
  18. Has had an issue for months, but now its a rush
  19. Does not know their username
  20. Forgot Password after vacation
  21. Calls about softphone issues from softphone
  22. "I already rebooted" Uptime: 34 days 10 hrs
  23. Outlook: How do I Share a Mailbox?
  24. Calls back for same solution within same day