Does notknow theirusernamestates thatIssue wasresolved prior,but does notknow when orhow"Whosubmitsmytickets?""But MyCoworkerHasAccess""Do I haveto do thisall thetime?"Calls aboutsoftphoneissues fromsoftphoneHangs up andcalls again toget someonewho will giveanother answer"I have aQuick &/orSimpleQuestion""I have to goto a meetingsoon.""How Longwill this take?"ForgotPasswordaftervacationSays their computeris broken, but cannotreproduce an errormessage or the issueon call. (Possiblyoccurred 4 days ago)Computernotconnectedto internet"Can youjust do itfor me?"SolvedIssue byRebooting"Can I goback tothe oldversion?""Do I haveto be onthe phonefor this?"Calls in for aprinter, butdoes not knowthe name forsaid printerCan't findTeamviewerCalls backfor samesolutionwithin sameday"I alreadyrebooted"Uptime: 34days 10 hrsOutlook:How do IShare aMailbox?Has had anissue formonths, butnow its arush"I Havealwaysdone itthis way"Ask acomplexQuestion.Answerswith"Yes"Does notknow theirusernamestates thatIssue wasresolved prior,but does notknow when orhow"Whosubmitsmytickets?""But MyCoworkerHasAccess""Do I haveto do thisall thetime?"Calls aboutsoftphoneissues fromsoftphoneHangs up andcalls again toget someonewho will giveanother answer"I have aQuick &/orSimpleQuestion""I have to goto a meetingsoon.""How Longwill this take?"ForgotPasswordaftervacationSays their computeris broken, but cannotreproduce an errormessage or the issueon call. (Possiblyoccurred 4 days ago)Computernotconnectedto internet"Can youjust do itfor me?"SolvedIssue byRebooting"Can I goback tothe oldversion?""Do I haveto be onthe phonefor this?"Calls in for aprinter, butdoes not knowthe name forsaid printerCan't findTeamviewerCalls backfor samesolutionwithin sameday"I alreadyrebooted"Uptime: 34days 10 hrsOutlook:How do IShare aMailbox?Has had anissue formonths, butnow its arush"I Havealwaysdone itthis way"Ask acomplexQuestion.Answerswith"Yes"

Help Desk Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Does not know their username
  2. states that Issue was resolved prior, but does not know when or how
  3. "Who submits my tickets?"
  4. "But My Coworker Has Access"
  5. "Do I have to do this all the time?"
  6. Calls about softphone issues from softphone
  7. Hangs up and calls again to get someone who will give another answer
  8. "I have a Quick &/or Simple Question"
  9. "I have to go to a meeting soon." "How Long will this take?"
  10. Forgot Password after vacation
  11. Says their computer is broken, but cannot reproduce an error message or the issue on call. (Possibly occurred 4 days ago)
  12. Computer not connected to internet
  13. "Can you just do it for me?"
  14. Solved Issue by Rebooting
  15. "Can I go back to the old version?"
  16. "Do I have to be on the phone for this?"
  17. Calls in for a printer, but does not know the name for said printer
  18. Can't find Teamviewer
  19. Calls back for same solution within same day
  20. "I already rebooted" Uptime: 34 days 10 hrs
  21. Outlook: How do I Share a Mailbox?
  22. Has had an issue for months, but now its a rush
  23. "I Have always done it this way"
  24. Ask a complex Question. Answers with"Yes"