Ouropeninghours areCould youanswer asmallsurveyCan IhelpHelloLet mecheckfor youSmilebodylanguageListenTone ofvoiceEmpathyGoodbyeThankyouFree!Do notignoreIunderstandI will seewhat Ican doStaycalmNextcustomerpleaseFacialexpressionsPatienceOuropeninghours areCould youanswer asmallsurveyCan IhelpHelloLet mecheckfor youSmilebodylanguageListenTone ofvoiceEmpathyGoodbyeThankyouFree!Do notignoreIunderstandI will seewhat Ican doStaycalmNextcustomerpleaseFacialexpressionsPatience

Customer service - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Our opening hours are
  2. Could you answer a small survey
  3. Can I help
  4. Hello
  5. Let me check for you
  6. Smile
  7. body language
  8. Listen
  9. Tone of voice
  10. Empathy
  11. Good bye
  12. Thank you
  13. Free!
  14. Do not ignore
  15. I understand
  16. I will see what I can do
  17. Stay calm
  18. Next customer please
  19. Facial expressions
  20. Patience