StaycalmbodylanguageCan IhelpNextcustomerpleaseHelloIunderstandGoodbyeThankyouListenFacialexpressionsLet mecheckfor youSmileTone ofvoicePatienceCould youanswer asmallsurveyI will seewhat Ican doOuropeninghours areDo notignoreFree!EmpathyStaycalmbodylanguageCan IhelpNextcustomerpleaseHelloIunderstandGoodbyeThankyouListenFacialexpressionsLet mecheckfor youSmileTone ofvoicePatienceCould youanswer asmallsurveyI will seewhat Ican doOuropeninghours areDo notignoreFree!Empathy

Customer service - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Stay calm
  2. body language
  3. Can I help
  4. Next customer please
  5. Hello
  6. I understand
  7. Good bye
  8. Thank you
  9. Listen
  10. Facial expressions
  11. Let me check for you
  12. Smile
  13. Tone of voice
  14. Patience
  15. Could you answer a small survey
  16. I will see what I can do
  17. Our opening hours are
  18. Do not ignore
  19. Free!
  20. Empathy