StaycalmLet mecheckfor youFree!IunderstandCan IhelpGoodbyeOuropeninghours areDo notignorePatienceHelloI will seewhat Ican doListenSmileCould youanswer asmallsurveyNextcustomerpleaseTone ofvoiceFacialexpressionsThankyoubodylanguageEmpathyStaycalmLet mecheckfor youFree!IunderstandCan IhelpGoodbyeOuropeninghours areDo notignorePatienceHelloI will seewhat Ican doListenSmileCould youanswer asmallsurveyNextcustomerpleaseTone ofvoiceFacialexpressionsThankyoubodylanguageEmpathy

Customer service - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Stay calm
  2. Let me check for you
  3. Free!
  4. I understand
  5. Can I help
  6. Good bye
  7. Our opening hours are
  8. Do not ignore
  9. Patience
  10. Hello
  11. I will see what I can do
  12. Listen
  13. Smile
  14. Could you answer a small survey
  15. Next customer please
  16. Tone of voice
  17. Facial expressions
  18. Thank you
  19. body language
  20. Empathy