EmpathyLet mecheckfor youHelloThankyouOuropeninghours areFree!StaycalmDo notignorebodylanguageCan IhelpNextcustomerpleaseTone ofvoiceGoodbyeFacialexpressionsSmileI will seewhat Ican doIunderstandListenCould youanswer asmallsurveyPatienceEmpathyLet mecheckfor youHelloThankyouOuropeninghours areFree!StaycalmDo notignorebodylanguageCan IhelpNextcustomerpleaseTone ofvoiceGoodbyeFacialexpressionsSmileI will seewhat Ican doIunderstandListenCould youanswer asmallsurveyPatience

Customer service - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Empathy
  2. Let me check for you
  3. Hello
  4. Thank you
  5. Our opening hours are
  6. Free!
  7. Stay calm
  8. Do not ignore
  9. body language
  10. Can I help
  11. Next customer please
  12. Tone of voice
  13. Good bye
  14. Facial expressions
  15. Smile
  16. I will see what I can do
  17. I understand
  18. Listen
  19. Could you answer a small survey
  20. Patience