Self-ServeSMEAgent SolutionStatusCategorizeAssignResolveHiringEmployeeSolutionsOpenOnBaseSuccessRequestorForwardConversationalClosedTicketLinkUpdateFreshTriageSAITNOWNewQueueSelf-ServeSMEAgent SolutionStatusCategorizeAssignResolveHiringEmployeeSolutionsOpenOnBaseSuccessRequestorForwardConversationalClosedTicketLinkUpdateFreshTriageSAITNOWNewQueue

Employee Solutions - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Self-Serve
  2. SME
  3. Agent
  4. Solution
  5. Status
  6. Categorize
  7. Assign
  8. Resolve
  9. Hiring
  10. Employee Solutions
  11. Open
  12. OnBase
  13. Success
  14. Requestor
  15. Forward
  16. Conversational
  17. Closed
  18. Ticket
  19. Link
  20. Update
  21. Fresh
  22. Triage
  23. SAITNOW
  24. New Queue