JIRAContactCarrier toreattemptserviceAlt +F4Reportto L2Take note ofAPM, Carrierand CourierReportto L3 +JIRARequestAPM IDand takedetailsTap 3-5times topand bottomright cornersCheckCourier hascollected allparcelsVerifyparcelnumberand statusGoback todepotAdvise toentercodemanuallyAssist withremotecollections ifnecessaryJIRALabelRefreshUnregisteredParcelUpdateparcel statusto 'CustomerSent'InspectionTakepersonaldetailsParcel notassigned tospecificcompartmentCheckconsolefor spaceCheck it isnotcreased orobscuredIncludewhichCarrier tonotify oncompletionTake parcelnumber andAPM ID toinvestigateEscalateto OpsEscalationVerifyCourierIDLog in viaservicemodeSoiledReleaseparcel forCourierTap 5-10times topand bottomright cornersJIRAContactCarrier toreattemptserviceAlt +F4Reportto L2Take note ofAPM, Carrierand CourierReportto L3 +JIRARequestAPM IDand takedetailsTap 3-5times topand bottomright cornersCheckCourier hascollected allparcelsVerifyparcelnumberand statusGoback todepotAdvise toentercodemanuallyAssist withremotecollections ifnecessaryJIRALabelRefreshUnregisteredParcelUpdateparcel statusto 'CustomerSent'InspectionTakepersonaldetailsParcel notassigned tospecificcompartmentCheckconsolefor spaceCheck it isnotcreased orobscuredIncludewhichCarrier tonotify oncompletionTake parcelnumber andAPM ID toinvestigateEscalateto OpsEscalationVerifyCourierIDLog in viaservicemodeSoiledReleaseparcel forCourierTap 5-10times topand bottomright corners

InPost Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. JIRA
  2. Contact Carrier to reattempt service
  3. Alt + F4
  4. Report to L2
  5. Take note of APM, Carrier and Courier
  6. Report to L3 + JIRA
  7. Request APM ID and take details
  8. Tap 3-5 times top and bottom right corners
  9. Check Courier has collected all parcels
  10. Verify parcel number and status
  11. Go back to depot
  12. Advise to enter code manually
  13. Assist with remote collections if necessary
  14. JIRA
  15. Label Refresh
  16. Unregistered Parcel
  17. Update parcel status to 'Customer Sent'
  18. Inspection
  19. Take personal details
  20. Parcel not assigned to specific compartment
  21. Check console for space
  22. Check it is not creased or obscured
  23. Include which Carrier to notify on completion
  24. Take parcel number and APM ID to investigate
  25. Escalate to Ops Escalation
  26. Verify Courier ID
  27. Log in via service mode
  28. Soiled
  29. Release parcel for Courier
  30. Tap 5-10 times top and bottom right corners