Go back to depot Parcel not assigned to specific compartment JIRA Take personal details Take note of APM, Carrier and Courier Take parcel number and APM ID to investigate Release parcel for Courier Log in via service mode Advise to enter code manually JIRA Request APM ID and take details Label Refresh Inspection Verify parcel number and status Contact Carrier to reattempt service Escalate to Ops Escalation Report to L2 Include which Carrier to notify on completion Report to L3 + JIRA Unregistered Parcel Check it is not creased or obscured Update parcel status to 'Customer Sent' Check Courier has collected all parcels Tap 5-10 times top and bottom right corners Tap 3-5 times top and bottom right corners Assist with remote collections if necessary Soiled Check console for space Verify Courier ID Alt + F4 Go back to depot Parcel not assigned to specific compartment JIRA Take personal details Take note of APM, Carrier and Courier Take parcel number and APM ID to investigate Release parcel for Courier Log in via service mode Advise to enter code manually JIRA Request APM ID and take details Label Refresh Inspection Verify parcel number and status Contact Carrier to reattempt service Escalate to Ops Escalation Report to L2 Include which Carrier to notify on completion Report to L3 + JIRA Unregistered Parcel Check it is not creased or obscured Update parcel status to 'Customer Sent' Check Courier has collected all parcels Tap 5-10 times top and bottom right corners Tap 3-5 times top and bottom right corners Assist with remote collections if necessary Soiled Check console for space Verify Courier ID Alt + F4
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Go back to depot
Parcel not assigned to specific compartment
JIRA
Take personal details
Take note of APM, Carrier and Courier
Take parcel number and APM ID to investigate
Release parcel for Courier
Log in via service mode
Advise to enter code manually
JIRA
Request APM ID and take details
Label Refresh
Inspection
Verify parcel number and status
Contact Carrier to reattempt service
Escalate to Ops Escalation
Report to L2
Include which Carrier to notify on completion
Report to L3 + JIRA
Unregistered Parcel
Check it is not creased or obscured
Update parcel status to 'Customer Sent'
Check Courier has collected all parcels
Tap 5-10 times top and bottom right corners
Tap 3-5 times top and bottom right corners
Assist with remote collections if necessary
Soiled
Check console for space
Verify Courier ID
Alt + F4