JIRATap 3-5times topand bottomright cornersVerifyparcelnumberand statusUnregisteredParcelInspectionCheckCourier hascollected allparcelsIncludewhichCarrier tonotify oncompletionGoback todepotTap 5-10times topand bottomright cornersReportto L3 +JIRAAlt +F4VerifyCourierIDReleaseparcel forCourierCheckconsolefor spaceParcel notassigned tospecificcompartmentJIRAUpdateparcel statusto 'CustomerSent'RequestAPM IDand takedetailsAdvise toentercodemanuallyReportto L2Check it isnotcreased orobscuredEscalateto OpsEscalationTake parcelnumber andAPM ID toinvestigateLog in viaservicemodeSoiledTake note ofAPM, Carrierand CourierLabelRefreshAssist withremotecollections ifnecessaryContactCarrier toreattemptserviceTakepersonaldetailsJIRATap 3-5times topand bottomright cornersVerifyparcelnumberand statusUnregisteredParcelInspectionCheckCourier hascollected allparcelsIncludewhichCarrier tonotify oncompletionGoback todepotTap 5-10times topand bottomright cornersReportto L3 +JIRAAlt +F4VerifyCourierIDReleaseparcel forCourierCheckconsolefor spaceParcel notassigned tospecificcompartmentJIRAUpdateparcel statusto 'CustomerSent'RequestAPM IDand takedetailsAdvise toentercodemanuallyReportto L2Check it isnotcreased orobscuredEscalateto OpsEscalationTake parcelnumber andAPM ID toinvestigateLog in viaservicemodeSoiledTake note ofAPM, Carrierand CourierLabelRefreshAssist withremotecollections ifnecessaryContactCarrier toreattemptserviceTakepersonaldetails

InPost Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. JIRA
  2. Tap 3-5 times top and bottom right corners
  3. Verify parcel number and status
  4. Unregistered Parcel
  5. Inspection
  6. Check Courier has collected all parcels
  7. Include which Carrier to notify on completion
  8. Go back to depot
  9. Tap 5-10 times top and bottom right corners
  10. Report to L3 + JIRA
  11. Alt + F4
  12. Verify Courier ID
  13. Release parcel for Courier
  14. Check console for space
  15. Parcel not assigned to specific compartment
  16. JIRA
  17. Update parcel status to 'Customer Sent'
  18. Request APM ID and take details
  19. Advise to enter code manually
  20. Report to L2
  21. Check it is not creased or obscured
  22. Escalate to Ops Escalation
  23. Take parcel number and APM ID to investigate
  24. Log in via service mode
  25. Soiled
  26. Take note of APM, Carrier and Courier
  27. Label Refresh
  28. Assist with remote collections if necessary
  29. Contact Carrier to reattempt service
  30. Take personal details