Report to L3 + JIRA Assist with remote collections if necessary JIRA Unregistered Parcel Update parcel status to 'Customer Sent' Check console for space Advise to enter code manually Include which Carrier to notify on completion Request APM ID and take details Take parcel number and APM ID to investigate Contact Carrier to reattempt service Soiled Alt + F4 Label Refresh Escalate to Ops Escalation Report to L2 Verify Courier ID Take note of APM, Carrier and Courier Take personal details JIRA Check it is not creased or obscured Verify parcel number and status Tap 5-10 times top and bottom right corners Go back to depot Parcel not assigned to specific compartment Tap 3-5 times top and bottom right corners Check Courier has collected all parcels Log in via service mode Inspection Release parcel for Courier Report to L3 + JIRA Assist with remote collections if necessary JIRA Unregistered Parcel Update parcel status to 'Customer Sent' Check console for space Advise to enter code manually Include which Carrier to notify on completion Request APM ID and take details Take parcel number and APM ID to investigate Contact Carrier to reattempt service Soiled Alt + F4 Label Refresh Escalate to Ops Escalation Report to L2 Verify Courier ID Take note of APM, Carrier and Courier Take personal details JIRA Check it is not creased or obscured Verify parcel number and status Tap 5-10 times top and bottom right corners Go back to depot Parcel not assigned to specific compartment Tap 3-5 times top and bottom right corners Check Courier has collected all parcels Log in via service mode Inspection Release parcel for Courier
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Report to L3 + JIRA
Assist with remote collections if necessary
JIRA
Unregistered Parcel
Update parcel status to 'Customer Sent'
Check console for space
Advise to enter code manually
Include which Carrier to notify on completion
Request APM ID and take details
Take parcel number and APM ID to investigate
Contact Carrier to reattempt service
Soiled
Alt + F4
Label Refresh
Escalate to Ops Escalation
Report to L2
Verify Courier ID
Take note of APM, Carrier and Courier
Take personal details
JIRA
Check it is not creased or obscured
Verify parcel number and status
Tap 5-10 times top and bottom right corners
Go back to depot
Parcel not assigned to specific compartment
Tap 3-5 times top and bottom right corners
Check Courier has collected all parcels
Log in via service mode
Inspection
Release parcel for Courier