Take parcelnumber andAPM ID toinvestigateEscalateto OpsEscalationTap 3-5times topand bottomright cornersRequestAPM IDand takedetailsTake note ofAPM, Carrierand CourierJIRACheckconsolefor spaceAssist withremotecollections ifnecessaryInspectionIncludewhichCarrier tonotify oncompletionUpdateparcel statusto 'CustomerSent'Check it isnotcreased orobscuredTap 5-10times topand bottomright cornersAdvise toentercodemanuallyTakepersonaldetailsAlt +F4Releaseparcel forCourierReportto L3 +JIRACheckCourier hascollected allparcelsLog in viaservicemodeVerifyparcelnumberand statusGoback todepotLabelRefreshParcel notassigned tospecificcompartmentVerifyCourierIDContactCarrier toreattemptserviceSoiledUnregisteredParcelJIRAReportto L2Take parcelnumber andAPM ID toinvestigateEscalateto OpsEscalationTap 3-5times topand bottomright cornersRequestAPM IDand takedetailsTake note ofAPM, Carrierand CourierJIRACheckconsolefor spaceAssist withremotecollections ifnecessaryInspectionIncludewhichCarrier tonotify oncompletionUpdateparcel statusto 'CustomerSent'Check it isnotcreased orobscuredTap 5-10times topand bottomright cornersAdvise toentercodemanuallyTakepersonaldetailsAlt +F4Releaseparcel forCourierReportto L3 +JIRACheckCourier hascollected allparcelsLog in viaservicemodeVerifyparcelnumberand statusGoback todepotLabelRefreshParcel notassigned tospecificcompartmentVerifyCourierIDContactCarrier toreattemptserviceSoiledUnregisteredParcelJIRAReportto L2

InPost Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Take parcel number and APM ID to investigate
  2. Escalate to Ops Escalation
  3. Tap 3-5 times top and bottom right corners
  4. Request APM ID and take details
  5. Take note of APM, Carrier and Courier
  6. JIRA
  7. Check console for space
  8. Assist with remote collections if necessary
  9. Inspection
  10. Include which Carrier to notify on completion
  11. Update parcel status to 'Customer Sent'
  12. Check it is not creased or obscured
  13. Tap 5-10 times top and bottom right corners
  14. Advise to enter code manually
  15. Take personal details
  16. Alt + F4
  17. Release parcel for Courier
  18. Report to L3 + JIRA
  19. Check Courier has collected all parcels
  20. Log in via service mode
  21. Verify parcel number and status
  22. Go back to depot
  23. Label Refresh
  24. Parcel not assigned to specific compartment
  25. Verify Courier ID
  26. Contact Carrier to reattempt service
  27. Soiled
  28. Unregistered Parcel
  29. JIRA
  30. Report to L2