(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Process a payment history w/ DFAS
Process a payment history w/o DFAS
Xfer a call to the SRC HD
Send out an approval letter (IDR, Def, Forb etc.)
Work 5+ call back requests
Work a refund request (non-COVID)
Submit a coaching opp
Work an account in Legal Status
Xfer a call to the Military team (because it's their item)
Worked a Calling Campaign
Submit a Leadership Research Request
Submit a POD leader research request
MAIL out an IDR History
Work on an account in Legal Status (non-TPD)
Process a previous servicer history with 4+ prev servicers
Process a def/forb history
Work & close an nTake issue dealing with credit dispute
Process a Release of Authorization (RoA) on an account
