3 winning outcomes from 1 interaction Sending chat transcript to PS Transfer a PS to corp/mil Scheduled a calendly with EC=winning outcome! Full Impact on the first call of your shift Transferring a PS to Help Desk Updating a name in SF (no all caps) Sending a Chat f/u email to PS Full Impact on the first chat of your shift Obtaining a missing phone # 3 conversions in a shift Addressing a "Job Bank" assignment Getting a 🤩 rating in Drift 20 calls in an hour Helped enroll a PS on chat = winning outcome! Sending a Summary email to PS Creating a record in Pardot Setting a "Hot" Opportunity Enrolling a student on the phone Reassigning an active lead from Katie Craig Updating Convo in Drift "Type" 3 chats per hour Setting a Lead Status to Qualified Sending 🔥chat🔥 email t o EC Responding to a #cu_casual question 3 winning outcomes from 1 interaction Sending chat transcript to PS Transfer a PS to corp/mil Scheduled a calendly with EC=winning outcome! Full Impact on the first call of your shift Transferring a PS to Help Desk Updating a name in SF (no all caps) Sending a Chat f/u email to PS Full Impact on the first chat of your shift Obtaining a missing phone # 3 conversions in a shift Addressing a "Job Bank" assignment Getting a 🤩 rating in Drift 20 calls in an hour Helped enroll a PS on chat = winning outcome! Sending a Summary email to PS Creating a record in Pardot Setting a "Hot" Opportunity Enrolling a student on the phone Reassigning an active lead from Katie Craig Updating Convo in Drift "Type" 3 chats per hour Setting a Lead Status to Qualified Sending 🔥chat🔥 email t o EC Responding to a #cu_casual question
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
3 winning outcomes from 1 interaction
Sending chat transcript to PS
Transfer a PS to corp/mil
Scheduled a calendly with EC=winning outcome!
Full Impact on the first call of your shift
Transferring a PS to Help Desk
Updating a name in SF (no all caps)
Sending a Chat f/u email to PS
Full Impact on the first chat of your shift
Obtaining a missing phone #
3 conversions in a shift
Addressing a "Job Bank" assignment
Getting a 🤩 rating in Drift
20 calls in an hour
Helped enroll a PS on chat = winning outcome!
Sending a Summary email to PS
Creating a record in Pardot
Setting a "Hot" Opportunity
Enrolling a student on the phone
Reassigning an active lead from Katie Craig
Updating Convo in Drift "Type"
3 chats per hour
Setting a Lead Status to Qualified
Sending 🔥chat🔥 email to EC
Responding to a #cu_casual question