UpdatingConvo inDrift"Type"Transferringa PS toHelp DeskObtaininga missingphone #Full Impacton the firstchat ofyour shiftCreatinga recordin Pardot3conversionsin a shiftSetting a"Hot"OpportunityTransfera PS tocorp/milSendingchattranscriptto PSSending aChat f/uemail toPSSending aSummaryemail toPSScheduled acalendly withEC=winningoutcome!20 callsin anhour3 winningoutcomesfrom 1interactionReassigningan activelead fromKatie CraigAddressinga "JobBank"assignmentFull Impacton the firstcall of yourshiftHelpedenroll a PSon chat =winningoutcome!Setting aLeadStatus toQualified3 chatsperhourUpdatinga name inSF (no allcaps)Getting a🤩 ratingin DriftEnrollinga studenton thephoneSending🔥chat🔥email toECRespondingto a#cu_casualquestionUpdatingConvo inDrift"Type"Transferringa PS toHelp DeskObtaininga missingphone #Full Impacton the firstchat ofyour shiftCreatinga recordin Pardot3conversionsin a shiftSetting a"Hot"OpportunityTransfera PS tocorp/milSendingchattranscriptto PSSending aChat f/uemail toPSSending aSummaryemail toPSScheduled acalendly withEC=winningoutcome!20 callsin anhour3 winningoutcomesfrom 1interactionReassigningan activelead fromKatie CraigAddressinga "JobBank"assignmentFull Impacton the firstcall of yourshiftHelpedenroll a PSon chat =winningoutcome!Setting aLeadStatus toQualified3 chatsperhourUpdatinga name inSF (no allcaps)Getting a🤩 ratingin DriftEnrollinga studenton thephoneSending🔥chat🔥email toECRespondingto a#cu_casualquestion

eCornell CE/CU BINGO! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Updating Convo in Drift "Type"
  2. Transferring a PS to Help Desk
  3. Obtaining a missing phone #
  4. Full Impact on the first chat of your shift
  5. Creating a record in Pardot
  6. 3 conversions in a shift
  7. Setting a "Hot" Opportunity
  8. Transfer a PS to corp/mil
  9. Sending chat transcript to PS
  10. Sending a Chat f/u email to PS
  11. Sending a Summary email to PS
  12. Scheduled a calendly with EC=winning outcome!
  13. 20 calls in an hour
  14. 3 winning outcomes from 1 interaction
  15. Reassigning an active lead from Katie Craig
  16. Addressing a "Job Bank" assignment
  17. Full Impact on the first call of your shift
  18. Helped enroll a PS on chat = winning outcome!
  19. Setting a Lead Status to Qualified
  20. 3 chats per hour
  21. Updating a name in SF (no all caps)
  22. Getting a 🤩 rating in Drift
  23. Enrolling a student on the phone
  24. Sending 🔥chat🔥 email to EC
  25. Responding to a #cu_casual question