Sendingchattranscriptto PSObtaininga missingphone #Transferringa PS toHelp DeskSetting aLeadStatus toQualifiedAddressinga "JobBank"assignmentHelpedenroll a PSon chat =winningoutcome!Respondingto a#cu_casualquestionScheduled acalendly withEC=winningoutcome!Transfera PS tocorp/milCreatinga recordin PardotSending🔥chat🔥email toEC3 chatsperhour20 callsin anhourFull Impacton the firstcall of yourshift3 winningoutcomesfrom 1interactionGetting a🤩 ratingin DriftFull Impacton the firstchat ofyour shiftUpdatingConvo inDrift"Type"3conversionsin a shiftUpdatinga name inSF (no allcaps)Setting a"Hot"OpportunityEnrollinga studenton thephoneReassigningan activelead fromKatie CraigSending aSummaryemail toPSSending aChat f/uemail toPSSendingchattranscriptto PSObtaininga missingphone #Transferringa PS toHelp DeskSetting aLeadStatus toQualifiedAddressinga "JobBank"assignmentHelpedenroll a PSon chat =winningoutcome!Respondingto a#cu_casualquestionScheduled acalendly withEC=winningoutcome!Transfera PS tocorp/milCreatinga recordin PardotSending🔥chat🔥email toEC3 chatsperhour20 callsin anhourFull Impacton the firstcall of yourshift3 winningoutcomesfrom 1interactionGetting a🤩 ratingin DriftFull Impacton the firstchat ofyour shiftUpdatingConvo inDrift"Type"3conversionsin a shiftUpdatinga name inSF (no allcaps)Setting a"Hot"OpportunityEnrollinga studenton thephoneReassigningan activelead fromKatie CraigSending aSummaryemail toPSSending aChat f/uemail toPS

eCornell CE/CU BINGO! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Sending chat transcript to PS
  2. Obtaining a missing phone #
  3. Transferring a PS to Help Desk
  4. Setting a Lead Status to Qualified
  5. Addressing a "Job Bank" assignment
  6. Helped enroll a PS on chat = winning outcome!
  7. Responding to a #cu_casual question
  8. Scheduled a calendly with EC=winning outcome!
  9. Transfer a PS to corp/mil
  10. Creating a record in Pardot
  11. Sending 🔥chat🔥 email to EC
  12. 3 chats per hour
  13. 20 calls in an hour
  14. Full Impact on the first call of your shift
  15. 3 winning outcomes from 1 interaction
  16. Getting a 🤩 rating in Drift
  17. Full Impact on the first chat of your shift
  18. Updating Convo in Drift "Type"
  19. 3 conversions in a shift
  20. Updating a name in SF (no all caps)
  21. Setting a "Hot" Opportunity
  22. Enrolling a student on the phone
  23. Reassigning an active lead from Katie Craig
  24. Sending a Summary email to PS
  25. Sending a Chat f/u email to PS