20 calls in an hour 3 winning outcomes from 1 interaction Creating a record in Pardot Helped enroll a PS on chat = winning outcome! Responding to a #cu_casual question 3 chats per hour Addressing a "Job Bank" assignment Transferring a PS to Help Desk Sending a Chat f/u email to PS Obtaining a missing phone # Setting a "Hot" Opportunity Updating Convo in Drift "Type" Enrolling a student on the phone Getting a 🤩 rating in Drift Sending a Summary email to PS Setting a Lead Status to Qualified Updating a name in SF (no all caps) Full Impact on the first call of your shift Scheduled a calendly with EC=winning outcome! Transfer a PS to corp/mil Reassigning an active lead from Katie Craig Sending chat transcript to PS Sending 🔥chat🔥 email t o EC 3 conversions in a shift Full Impact on the first chat of your shift 20 calls in an hour 3 winning outcomes from 1 interaction Creating a record in Pardot Helped enroll a PS on chat = winning outcome! Responding to a #cu_casual question 3 chats per hour Addressing a "Job Bank" assignment Transferring a PS to Help Desk Sending a Chat f/u email to PS Obtaining a missing phone # Setting a "Hot" Opportunity Updating Convo in Drift "Type" Enrolling a student on the phone Getting a 🤩 rating in Drift Sending a Summary email to PS Setting a Lead Status to Qualified Updating a name in SF (no all caps) Full Impact on the first call of your shift Scheduled a calendly with EC=winning outcome! Transfer a PS to corp/mil Reassigning an active lead from Katie Craig Sending chat transcript to PS Sending 🔥chat🔥 email t o EC 3 conversions in a shift Full Impact on the first chat of your shift
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
20 calls in an hour
3 winning outcomes from 1 interaction
Creating a record in Pardot
Helped enroll a PS on chat = winning outcome!
Responding to a #cu_casual question
3 chats per hour
Addressing a "Job Bank" assignment
Transferring a PS to Help Desk
Sending a Chat f/u email to PS
Obtaining a missing phone #
Setting a "Hot" Opportunity
Updating Convo in Drift "Type"
Enrolling a student on the phone
Getting a 🤩 rating in Drift
Sending a Summary email to PS
Setting a Lead Status to Qualified
Updating a name in SF (no all caps)
Full Impact on the first call of your shift
Scheduled a calendly with EC=winning outcome!
Transfer a PS to corp/mil
Reassigning an active lead from Katie Craig
Sending chat transcript to PS
Sending 🔥chat🔥 email to EC
3 conversions in a shift
Full Impact on the first chat of your shift