Transferring a PS to Help Desk 3 chats per hour Full Impact on the first call of your shift Sending a Summary email to PS Full Impact on the first chat of your shift Sending 🔥chat🔥 email t o EC Sending chat transcript to PS Enrolling a student on the phone Addressing a "Job Bank" assignment Reassigning an active lead from Katie Craig 3 winning outcomes from 1 interaction Updating Convo in Drift "Type" Setting a Lead Status to Qualified Setting a "Hot" Opportunity Obtaining a missing phone # Scheduled a calendly with EC=winning outcome! Sending a Chat f/u email to PS 3 conversions in a shift Responding to a #cu_casual question 20 calls in an hour Transfer a PS to corp/mil Updating a name in SF (no all caps) Helped enroll a PS on chat = winning outcome! Getting a 🤩 rating in Drift Creating a record in Pardot Transferring a PS to Help Desk 3 chats per hour Full Impact on the first call of your shift Sending a Summary email to PS Full Impact on the first chat of your shift Sending 🔥chat🔥 email t o EC Sending chat transcript to PS Enrolling a student on the phone Addressing a "Job Bank" assignment Reassigning an active lead from Katie Craig 3 winning outcomes from 1 interaction Updating Convo in Drift "Type" Setting a Lead Status to Qualified Setting a "Hot" Opportunity Obtaining a missing phone # Scheduled a calendly with EC=winning outcome! Sending a Chat f/u email to PS 3 conversions in a shift Responding to a #cu_casual question 20 calls in an hour Transfer a PS to corp/mil Updating a name in SF (no all caps) Helped enroll a PS on chat = winning outcome! Getting a 🤩 rating in Drift Creating a record in Pardot
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Transferring a PS to Help Desk
3 chats per hour
Full Impact on the first call of your shift
Sending a Summary email to PS
Full Impact on the first chat of your shift
Sending 🔥chat🔥 email to EC
Sending chat transcript to PS
Enrolling a student on the phone
Addressing a "Job Bank" assignment
Reassigning an active lead from Katie Craig
3 winning outcomes from 1 interaction
Updating Convo in Drift "Type"
Setting a Lead Status to Qualified
Setting a "Hot" Opportunity
Obtaining a missing phone #
Scheduled a calendly with EC=winning outcome!
Sending a Chat f/u email to PS
3 conversions in a shift
Responding to a #cu_casual question
20 calls in an hour
Transfer a PS to corp/mil
Updating a name in SF (no all caps)
Helped enroll a PS on chat = winning outcome!
Getting a 🤩 rating in Drift
Creating a record in Pardot