3 conversions in a shift Sending a Summary email to PS Sending a Chat f/u email to PS 20 calls in an hour Obtaining a missing phone # Getting a 🤩 rating in Drift Scheduled a calendly with EC=winning outcome! Addressing a "Job Bank" assignment Sending chat transcript to PS Responding to a #cu_casual question Reassigning an active lead from Katie Craig Transfer a PS to corp/mil 3 winning outcomes from 1 interaction Updating a name in SF (no all caps) Setting a Lead Status to Qualified Full Impact on the first chat of your shift Sending 🔥chat🔥 email t o EC 3 chats per hour Full Impact on the first call of your shift Helped enroll a PS on chat = winning outcome! Setting a "Hot" Opportunity Updating Convo in Drift "Type" Creating a record in Pardot Enrolling a student on the phone Transferring a PS to Help Desk 3 conversions in a shift Sending a Summary email to PS Sending a Chat f/u email to PS 20 calls in an hour Obtaining a missing phone # Getting a 🤩 rating in Drift Scheduled a calendly with EC=winning outcome! Addressing a "Job Bank" assignment Sending chat transcript to PS Responding to a #cu_casual question Reassigning an active lead from Katie Craig Transfer a PS to corp/mil 3 winning outcomes from 1 interaction Updating a name in SF (no all caps) Setting a Lead Status to Qualified Full Impact on the first chat of your shift Sending 🔥chat🔥 email t o EC 3 chats per hour Full Impact on the first call of your shift Helped enroll a PS on chat = winning outcome! Setting a "Hot" Opportunity Updating Convo in Drift "Type" Creating a record in Pardot Enrolling a student on the phone Transferring a PS to Help Desk
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
3 conversions in a shift
Sending a Summary email to PS
Sending a Chat f/u email to PS
20 calls in an hour
Obtaining a missing phone #
Getting a 🤩 rating in Drift
Scheduled a calendly with EC=winning outcome!
Addressing a "Job Bank" assignment
Sending chat transcript to PS
Responding to a #cu_casual question
Reassigning an active lead from Katie Craig
Transfer a PS to corp/mil
3 winning outcomes from 1 interaction
Updating a name in SF (no all caps)
Setting a Lead Status to Qualified
Full Impact on the first chat of your shift
Sending 🔥chat🔥 email to EC
3 chats per hour
Full Impact on the first call of your shift
Helped enroll a PS on chat = winning outcome!
Setting a "Hot" Opportunity
Updating Convo in Drift "Type"
Creating a record in Pardot
Enrolling a student on the phone
Transferring a PS to Help Desk