Sending chat transcript to PS Sending a Chat f/u email to PS Obtaining a missing phone # Enrolling a student on the phone 20 calls in an hour Helped enroll a PS on chat = winning outcome! 3 winning outcomes from 1 interaction Full Impact on the first chat of your shift Sending 🔥chat🔥 email t o EC Addressing a "Job Bank" assignment Transferring a PS to Help Desk Getting a 🤩 rating in Drift 3 conversions in a shift Scheduled a calendly with EC=winning outcome! Full Impact on the first call of your shift Creating a record in Pardot Transfer a PS to corp/mil Setting a Lead Status to Qualified Setting a "Hot" Opportunity 3 chats per hour Responding to a #cu_casual question Updating a name in SF (no all caps) Reassigning an active lead from Katie Craig Sending a Summary email to PS Updating Convo in Drift "Type" Sending chat transcript to PS Sending a Chat f/u email to PS Obtaining a missing phone # Enrolling a student on the phone 20 calls in an hour Helped enroll a PS on chat = winning outcome! 3 winning outcomes from 1 interaction Full Impact on the first chat of your shift Sending 🔥chat🔥 email t o EC Addressing a "Job Bank" assignment Transferring a PS to Help Desk Getting a 🤩 rating in Drift 3 conversions in a shift Scheduled a calendly with EC=winning outcome! Full Impact on the first call of your shift Creating a record in Pardot Transfer a PS to corp/mil Setting a Lead Status to Qualified Setting a "Hot" Opportunity 3 chats per hour Responding to a #cu_casual question Updating a name in SF (no all caps) Reassigning an active lead from Katie Craig Sending a Summary email to PS Updating Convo in Drift "Type"
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Sending chat transcript to PS
Sending a Chat f/u email to PS
Obtaining a missing phone #
Enrolling a student on the phone
20 calls in an hour
Helped enroll a PS on chat = winning outcome!
3 winning outcomes from 1 interaction
Full Impact on the first chat of your shift
Sending 🔥chat🔥 email to EC
Addressing a "Job Bank" assignment
Transferring a PS to Help Desk
Getting a 🤩 rating in Drift
3 conversions in a shift
Scheduled a calendly with EC=winning outcome!
Full Impact on the first call of your shift
Creating a record in Pardot
Transfer a PS to corp/mil
Setting a Lead Status to Qualified
Setting a "Hot" Opportunity
3 chats per hour
Responding to a #cu_casual question
Updating a name in SF (no all caps)
Reassigning an active lead from Katie Craig
Sending a Summary email to PS
Updating Convo in Drift "Type"