Sending a Summary email to PS Addressing a "Job Bank" assignment Full Impact on the first call of your shift Getting a 🤩 rating in Drift Helped enroll a PS on chat = winning outcome! 3 winning outcomes from 1 interaction Setting a "Hot" Opportunity 3 chats per hour Creating a record in Pardot Scheduled a calendly with EC=winning outcome! Obtaining a missing phone # Sending a Chat f/u email to PS Full Impact on the first chat of your shift Transferring a PS to Help Desk 20 calls in an hour 3 conversions in a shift Enrolling a student on the phone Transfer a PS to corp/mil Reassigning an active lead from Katie Craig Setting a Lead Status to Qualified Sending 🔥chat🔥 email t o EC Sending chat transcript to PS Responding to a #cu_casual question Updating Convo in Drift "Type" Updating a name in SF (no all caps) Sending a Summary email to PS Addressing a "Job Bank" assignment Full Impact on the first call of your shift Getting a 🤩 rating in Drift Helped enroll a PS on chat = winning outcome! 3 winning outcomes from 1 interaction Setting a "Hot" Opportunity 3 chats per hour Creating a record in Pardot Scheduled a calendly with EC=winning outcome! Obtaining a missing phone # Sending a Chat f/u email to PS Full Impact on the first chat of your shift Transferring a PS to Help Desk 20 calls in an hour 3 conversions in a shift Enrolling a student on the phone Transfer a PS to corp/mil Reassigning an active lead from Katie Craig Setting a Lead Status to Qualified Sending 🔥chat🔥 email t o EC Sending chat transcript to PS Responding to a #cu_casual question Updating Convo in Drift "Type" Updating a name in SF (no all caps)
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Sending a Summary email to PS
Addressing a "Job Bank" assignment
Full Impact on the first call of your shift
Getting a 🤩 rating in Drift
Helped enroll a PS on chat = winning outcome!
3 winning outcomes from 1 interaction
Setting a "Hot" Opportunity
3 chats per hour
Creating a record in Pardot
Scheduled a calendly with EC=winning outcome!
Obtaining a missing phone #
Sending a Chat f/u email to PS
Full Impact on the first chat of your shift
Transferring a PS to Help Desk
20 calls in an hour
3 conversions in a shift
Enrolling a student on the phone
Transfer a PS to corp/mil
Reassigning an active lead from Katie Craig
Setting a Lead Status to Qualified
Sending 🔥chat🔥 email to EC
Sending chat transcript to PS
Responding to a #cu_casual question
Updating Convo in Drift "Type"
Updating a name in SF (no all caps)