SentcustomerastatementEntered aserviceticket forHVACThanked 20customersfor theirbusinessAssistedwith abillingquestionEntered aRelocationwarmtransferred6 timesEntered aserviceticket forplumbingExplainedwhy acustomerwas gettinglate feestransferreda sales leadsuccessfullySpanishspeakingcallerUpdatedAPemailReceivedanduploadedcontract fromcustomerTookmore than30 callsEntereda returnleadAsked aSME forhelpReceived anupdated COIfromcustomerGot acall fromCanadaTold acustomertheir deliverydateTold acustomertheir returndateconfirmeda deliverydate on acall backDid CAinstead ofBillingcaseSent acustomeran invoiceUpdatedPOnumberExplainedan initialinvoice tocustomerSentcustomerastatementEntered aserviceticket forHVACThanked 20customersfor theirbusinessAssistedwith abillingquestionEntered aRelocationwarmtransferred6 timesEntered aserviceticket forplumbingExplainedwhy acustomerwas gettinglate feestransferreda sales leadsuccessfullySpanishspeakingcallerUpdatedAPemailReceivedanduploadedcontract fromcustomerTookmore than30 callsEntereda returnleadAsked aSME forhelpReceived anupdated COIfromcustomerGot acall fromCanadaTold acustomertheir deliverydateTold acustomertheir returndateconfirmeda deliverydate on acall backDid CAinstead ofBillingcaseSent acustomeran invoiceUpdatedPOnumberExplainedan initialinvoice tocustomer

Phone Rep Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Sent customer a statement
  2. Entered a service ticket for HVAC
  3. Thanked 20 customers for their business
  4. Assisted with a billing question
  5. Entered a Relocation
  6. warm transferred 6 times
  7. Entered a service ticket for plumbing
  8. Explained why a customer was getting late fees
  9. transferred a sales lead successfully
  10. Spanish speaking caller
  11. Updated AP email
  12. Received and uploaded contract from customer
  13. Took more than 30 calls
  14. Entered a return lead
  15. Asked a SME for help
  16. Received an updated COI from customer
  17. Got a call from Canada
  18. Told a customer their delivery date
  19. Told a customer their return date
  20. confirmed a delivery date on a call back
  21. Did CA instead of Billing case
  22. Sent a customer an invoice
  23. Updated PO number
  24. Explained an initial invoice to customer