UpdatedAPemailEntereda returnleadAsked aSME forhelpSpanishspeakingcallerTookmore than30 callsEntered aRelocationReceived anupdated COIfromcustomerGot acall fromCanadaTold acustomertheir deliverydateEntered aserviceticket forHVACExplainedan initialinvoice tocustomerAssistedwith abillingquestionExplainedwhy acustomerwas gettinglate feesThanked 20customersfor theirbusinessSentcustomerastatementconfirmeda deliverydate on acall backReceivedanduploadedcontract fromcustomertransferreda sales leadsuccessfullyEntered aserviceticket forplumbingwarmtransferred6 timesTold acustomertheir returndateSent acustomeran invoiceUpdatedPOnumberDid CAinstead ofBillingcaseUpdatedAPemailEntereda returnleadAsked aSME forhelpSpanishspeakingcallerTookmore than30 callsEntered aRelocationReceived anupdated COIfromcustomerGot acall fromCanadaTold acustomertheir deliverydateEntered aserviceticket forHVACExplainedan initialinvoice tocustomerAssistedwith abillingquestionExplainedwhy acustomerwas gettinglate feesThanked 20customersfor theirbusinessSentcustomerastatementconfirmeda deliverydate on acall backReceivedanduploadedcontract fromcustomertransferreda sales leadsuccessfullyEntered aserviceticket forplumbingwarmtransferred6 timesTold acustomertheir returndateSent acustomeran invoiceUpdatedPOnumberDid CAinstead ofBillingcase

Phone Rep Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
  1. Updated AP email
  2. Entered a return lead
  3. Asked a SME for help
  4. Spanish speaking caller
  5. Took more than 30 calls
  6. Entered a Relocation
  7. Received an updated COI from customer
  8. Got a call from Canada
  9. Told a customer their delivery date
  10. Entered a service ticket for HVAC
  11. Explained an initial invoice to customer
  12. Assisted with a billing question
  13. Explained why a customer was getting late fees
  14. Thanked 20 customers for their business
  15. Sent customer a statement
  16. confirmed a delivery date on a call back
  17. Received and uploaded contract from customer
  18. transferred a sales lead successfully
  19. Entered a service ticket for plumbing
  20. warm transferred 6 times
  21. Told a customer their return date
  22. Sent a customer an invoice
  23. Updated PO number
  24. Did CA instead of Billing case