SentcustomerastatementTookmore than30 callsThanked 20customersfor theirbusinessTold acustomertheir deliverydateEntereda returnleadTold acustomertheir returndateAsked aSME forhelpEntered aserviceticket forplumbingDid CAinstead ofBillingcasetransferreda sales leadsuccessfullyAssistedwith abillingquestionReceived anupdated COIfromcustomerEntered aRelocationUpdatedAPemailSent acustomeran invoiceExplainedan initialinvoice tocustomerUpdatedPOnumberwarmtransferred6 timesReceivedanduploadedcontract fromcustomerconfirmeda deliverydate on acall backSpanishspeakingcallerEntered aserviceticket forHVACGot acall fromCanadaExplainedwhy acustomerwas gettinglate feesSentcustomerastatementTookmore than30 callsThanked 20customersfor theirbusinessTold acustomertheir deliverydateEntereda returnleadTold acustomertheir returndateAsked aSME forhelpEntered aserviceticket forplumbingDid CAinstead ofBillingcasetransferreda sales leadsuccessfullyAssistedwith abillingquestionReceived anupdated COIfromcustomerEntered aRelocationUpdatedAPemailSent acustomeran invoiceExplainedan initialinvoice tocustomerUpdatedPOnumberwarmtransferred6 timesReceivedanduploadedcontract fromcustomerconfirmeda deliverydate on acall backSpanishspeakingcallerEntered aserviceticket forHVACGot acall fromCanadaExplainedwhy acustomerwas gettinglate fees

Phone Rep Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Sent customer a statement
  2. Took more than 30 calls
  3. Thanked 20 customers for their business
  4. Told a customer their delivery date
  5. Entered a return lead
  6. Told a customer their return date
  7. Asked a SME for help
  8. Entered a service ticket for plumbing
  9. Did CA instead of Billing case
  10. transferred a sales lead successfully
  11. Assisted with a billing question
  12. Received an updated COI from customer
  13. Entered a Relocation
  14. Updated AP email
  15. Sent a customer an invoice
  16. Explained an initial invoice to customer
  17. Updated PO number
  18. warm transferred 6 times
  19. Received and uploaded contract from customer
  20. confirmed a delivery date on a call back
  21. Spanish speaking caller
  22. Entered a service ticket for HVAC
  23. Got a call from Canada
  24. Explained why a customer was getting late fees