Sent customer a statement Took more than 30 calls Thanked 20 customers for their business Told a customer their delivery date Entered a return lead Told a customer their return date Asked a SME for help Entered a service ticket for plumbing Did CA instead of Billing case transferred a sales lead successfully Assisted with a billing question Received an updated COI from customer Entered a Relocation Updated AP email Sent a customer an invoice Explained an initial invoice to customer Updated PO number warm transferred 6 times Received and uploaded contract from customer confirmed a delivery date on a call back Spanish speaking caller Entered a service ticket for HVAC Got a call from Canada Explained why a customer was getting late fees Sent customer a statement Took more than 30 calls Thanked 20 customers for their business Told a customer their delivery date Entered a return lead Told a customer their return date Asked a SME for help Entered a service ticket for plumbing Did CA instead of Billing case transferred a sales lead successfully Assisted with a billing question Received an updated COI from customer Entered a Relocation Updated AP email Sent a customer an invoice Explained an initial invoice to customer Updated PO number warm transferred 6 times Received and uploaded contract from customer confirmed a delivery date on a call back Spanish speaking caller Entered a service ticket for HVAC Got a call from Canada Explained why a customer was getting late fees
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Sent customer a statement
Took more than 30 calls
Thanked 20 customers for their business
Told a customer their delivery date
Entered a return lead
Told a customer their return date
Asked a SME for help
Entered a service ticket for plumbing
Did CA instead of Billing case
transferred a sales lead successfully
Assisted with a billing question
Received an updated COI from customer
Entered a Relocation
Updated AP email
Sent a customer an invoice
Explained an initial invoice to customer
Updated PO number
warm transferred 6 times
Received and uploaded contract from customer
confirmed a delivery date on a call back
Spanish speaking caller
Entered a service ticket for HVAC
Got a call from Canada
Explained why a customer was getting late fees