Entered aserviceticket forplumbingUpdatedAPemailSentcustomerastatementThanked 20customersfor theirbusinessTold acustomertheir deliverydateAssistedwith abillingquestionUpdatedPOnumberwarmtransferred6 timesReceivedanduploadedcontract fromcustomerExplainedan initialinvoice tocustomerEntereda returnleadconfirmeda deliverydate on acall backSent acustomeran invoiceEntered aRelocationSpanishspeakingcallerExplainedwhy acustomerwas gettinglate feesEntered aserviceticket forHVACGot acall fromCanadatransferreda sales leadsuccessfullyReceived anupdated COIfromcustomerAsked aSME forhelpTold acustomertheir returndateDid CAinstead ofBillingcaseTookmore than30 callsEntered aserviceticket forplumbingUpdatedAPemailSentcustomerastatementThanked 20customersfor theirbusinessTold acustomertheir deliverydateAssistedwith abillingquestionUpdatedPOnumberwarmtransferred6 timesReceivedanduploadedcontract fromcustomerExplainedan initialinvoice tocustomerEntereda returnleadconfirmeda deliverydate on acall backSent acustomeran invoiceEntered aRelocationSpanishspeakingcallerExplainedwhy acustomerwas gettinglate feesEntered aserviceticket forHVACGot acall fromCanadatransferreda sales leadsuccessfullyReceived anupdated COIfromcustomerAsked aSME forhelpTold acustomertheir returndateDid CAinstead ofBillingcaseTookmore than30 calls

Phone Rep Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Entered a service ticket for plumbing
  2. Updated AP email
  3. Sent customer a statement
  4. Thanked 20 customers for their business
  5. Told a customer their delivery date
  6. Assisted with a billing question
  7. Updated PO number
  8. warm transferred 6 times
  9. Received and uploaded contract from customer
  10. Explained an initial invoice to customer
  11. Entered a return lead
  12. confirmed a delivery date on a call back
  13. Sent a customer an invoice
  14. Entered a Relocation
  15. Spanish speaking caller
  16. Explained why a customer was getting late fees
  17. Entered a service ticket for HVAC
  18. Got a call from Canada
  19. transferred a sales lead successfully
  20. Received an updated COI from customer
  21. Asked a SME for help
  22. Told a customer their return date
  23. Did CA instead of Billing case
  24. Took more than 30 calls