warmtransferred6 timesAssistedwith abillingquestionThanked 20customersfor theirbusinesstransferreda sales leadsuccessfullyTold acustomertheir deliverydateAsked aSME forhelpEntered aserviceticket forplumbingExplainedan initialinvoice tocustomerSpanishspeakingcallerEntereda returnleadTookmore than30 callsEntered aserviceticket forHVACExplainedwhy acustomerwas gettinglate feesEntered aRelocationUpdatedAPemailReceivedanduploadedcontract fromcustomerReceived anupdated COIfromcustomerTold acustomertheir returndateDid CAinstead ofBillingcaseconfirmeda deliverydate on acall backGot acall fromCanadaSentcustomerastatementSent acustomeran invoiceUpdatedPOnumberwarmtransferred6 timesAssistedwith abillingquestionThanked 20customersfor theirbusinesstransferreda sales leadsuccessfullyTold acustomertheir deliverydateAsked aSME forhelpEntered aserviceticket forplumbingExplainedan initialinvoice tocustomerSpanishspeakingcallerEntereda returnleadTookmore than30 callsEntered aserviceticket forHVACExplainedwhy acustomerwas gettinglate feesEntered aRelocationUpdatedAPemailReceivedanduploadedcontract fromcustomerReceived anupdated COIfromcustomerTold acustomertheir returndateDid CAinstead ofBillingcaseconfirmeda deliverydate on acall backGot acall fromCanadaSentcustomerastatementSent acustomeran invoiceUpdatedPOnumber

Phone Rep Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. warm transferred 6 times
  2. Assisted with a billing question
  3. Thanked 20 customers for their business
  4. transferred a sales lead successfully
  5. Told a customer their delivery date
  6. Asked a SME for help
  7. Entered a service ticket for plumbing
  8. Explained an initial invoice to customer
  9. Spanish speaking caller
  10. Entered a return lead
  11. Took more than 30 calls
  12. Entered a service ticket for HVAC
  13. Explained why a customer was getting late fees
  14. Entered a Relocation
  15. Updated AP email
  16. Received and uploaded contract from customer
  17. Received an updated COI from customer
  18. Told a customer their return date
  19. Did CA instead of Billing case
  20. confirmed a delivery date on a call back
  21. Got a call from Canada
  22. Sent customer a statement
  23. Sent a customer an invoice
  24. Updated PO number