warmtransferred6 timesTookmore than30 callsThanked 20customersfor theirbusinesstransferreda sales leadsuccessfullyAssistedwith abillingquestionEntered aserviceticket forplumbingUpdatedPOnumberSent acustomeran invoiceSpanishspeakingcallerEntered aserviceticket forHVACExplainedan initialinvoice tocustomerEntereda returnleadExplainedwhy acustomerwas gettinglate feesReceived anupdated COIfromcustomerGot acall fromCanadaTold acustomertheir returndateconfirmeda deliverydate on acall backEntered aRelocationUpdatedAPemailDid CAinstead ofBillingcaseAsked aSME forhelpSentcustomerastatementReceivedanduploadedcontract fromcustomerTold acustomertheir deliverydatewarmtransferred6 timesTookmore than30 callsThanked 20customersfor theirbusinesstransferreda sales leadsuccessfullyAssistedwith abillingquestionEntered aserviceticket forplumbingUpdatedPOnumberSent acustomeran invoiceSpanishspeakingcallerEntered aserviceticket forHVACExplainedan initialinvoice tocustomerEntereda returnleadExplainedwhy acustomerwas gettinglate feesReceived anupdated COIfromcustomerGot acall fromCanadaTold acustomertheir returndateconfirmeda deliverydate on acall backEntered aRelocationUpdatedAPemailDid CAinstead ofBillingcaseAsked aSME forhelpSentcustomerastatementReceivedanduploadedcontract fromcustomerTold acustomertheir deliverydate

Phone Rep Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. warm transferred 6 times
  2. Took more than 30 calls
  3. Thanked 20 customers for their business
  4. transferred a sales lead successfully
  5. Assisted with a billing question
  6. Entered a service ticket for plumbing
  7. Updated PO number
  8. Sent a customer an invoice
  9. Spanish speaking caller
  10. Entered a service ticket for HVAC
  11. Explained an initial invoice to customer
  12. Entered a return lead
  13. Explained why a customer was getting late fees
  14. Received an updated COI from customer
  15. Got a call from Canada
  16. Told a customer their return date
  17. confirmed a delivery date on a call back
  18. Entered a Relocation
  19. Updated AP email
  20. Did CA instead of Billing case
  21. Asked a SME for help
  22. Sent customer a statement
  23. Received and uploaded contract from customer
  24. Told a customer their delivery date