Told acustomertheir deliverydateDid CAinstead ofBillingcaseTookmore than30 callsEntered aserviceticket forplumbingReceived anupdated COIfromcustomerwarmtransferred6 timesEntered aserviceticket forHVACtransferreda sales leadsuccessfullyReceivedanduploadedcontract fromcustomerUpdatedPOnumberconfirmeda deliverydate on acall backSentcustomerastatementEntered aRelocationExplainedan initialinvoice tocustomerAsked aSME forhelpAssistedwith abillingquestionEntereda returnleadGot acall fromCanadaSpanishspeakingcallerUpdatedAPemailExplainedwhy acustomerwas gettinglate feesTold acustomertheir returndateSent acustomeran invoiceThanked 20customersfor theirbusinessTold acustomertheir deliverydateDid CAinstead ofBillingcaseTookmore than30 callsEntered aserviceticket forplumbingReceived anupdated COIfromcustomerwarmtransferred6 timesEntered aserviceticket forHVACtransferreda sales leadsuccessfullyReceivedanduploadedcontract fromcustomerUpdatedPOnumberconfirmeda deliverydate on acall backSentcustomerastatementEntered aRelocationExplainedan initialinvoice tocustomerAsked aSME forhelpAssistedwith abillingquestionEntereda returnleadGot acall fromCanadaSpanishspeakingcallerUpdatedAPemailExplainedwhy acustomerwas gettinglate feesTold acustomertheir returndateSent acustomeran invoiceThanked 20customersfor theirbusiness

Phone Rep Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Told a customer their delivery date
  2. Did CA instead of Billing case
  3. Took more than 30 calls
  4. Entered a service ticket for plumbing
  5. Received an updated COI from customer
  6. warm transferred 6 times
  7. Entered a service ticket for HVAC
  8. transferred a sales lead successfully
  9. Received and uploaded contract from customer
  10. Updated PO number
  11. confirmed a delivery date on a call back
  12. Sent customer a statement
  13. Entered a Relocation
  14. Explained an initial invoice to customer
  15. Asked a SME for help
  16. Assisted with a billing question
  17. Entered a return lead
  18. Got a call from Canada
  19. Spanish speaking caller
  20. Updated AP email
  21. Explained why a customer was getting late fees
  22. Told a customer their return date
  23. Sent a customer an invoice
  24. Thanked 20 customers for their business